Great experience and quality of product. I had ordered a set and added on a side table. A representative contacted me to ask if I realized the side table didn’t match and there was a matching one ava... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company

About Wicker Warehouse
In Business since 1978!... Wicker Warehouse is a family run business established in 1978. Since then we have strived to bring you the best selection, quality and value. Most of the items shown on the website are our own designs made by our partner factories. We also represent fabulous national brands such as Lane, South Sea, Whitecraft, Braxton Culler, North Cape, Spice Islands, Yesteryear & Designer. We have just added Classic Rattan to our lineup. Classic a high quality natural rattan company that offers all seating & dining including recliners, sleepers, sectionals and more. We are proud to offer this website & equally proud to serve you and we are proud that Trust Pilot displays our reviews.
Written by the company

195 South River Street, 07601, Hackensack, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wow. Just wow! I am highly impressed by the quality and craftsmanship of the replacement cushions for our indoor wicker furniture. They are vibrant and beautiful, giving our sunroom a fresh new look. The customer service, choice of fabric, quality of the cushions, and the speed of delivery were amazing! Thank you, Wicker Warehouse!

Reply from Wicker Warehouse
Nice quality dressing table stool
Arrived in perfect condition

Reply from Wicker Warehouse
Mario deliveredThe wicker furniture in good condition and promptly. He was courteous and friendly. I did many compliments on the furniture.

Reply from Wicker Warehouse
I just love my new dresser and nightstands! They brighten up my bedroom and give it more of a feminine & tropical look!

Reply from Wicker Warehouse
Great customer service! Easy to get hold of, helpful responses even while on holiday. Excellent !

Reply from Wicker Warehouse
They answered all my questions that I had about the products I wanted to purchase. Ordering everything I wanted and was told it would take a couple weeks to get my order when in fact, it only took me a couple days to have the order at my house.

Reply from Wicker Warehouse

Reply from Wicker Warehouse
Very best furniture quality and fantastic customer service!!! A customer for many years and will remain.
We ordered a bedside table to my daughter’s room. It is just beautiful, very sturdy/functional and arrived carefully packaged . I will be a repeat customer .

Reply from Wicker Warehouse
Wicker Warehouse totally met our expectations. Quality of Large Caramel Natural Wicker Bombay Chest with hinged lid is absolutely excellent. NO assembly needed; high level of craftsmanship also. Very good communication from vendor. Superior level customer service is NOT dead; it is provided completely by Wicker Warehouse. Please buy with confidence!

Reply from Wicker Warehouse
When I first called, I received all the help anyone could ask for. I think it was Joyce who helped me. She helped me figure out fabric choices, etc., and was in general so helpful! I received information on what to do when my furniture was delivered, that was so helpful! And the product itself is so beautiful and well made. I love it! It is perfect in my sunroom! I also feel that I got my money's worth! A good product at a fair price. I am a new fan of Wicker Warehouse and will gladly recommend them to anyone!

Reply from Wicker Warehouse
My son in law had to repair cracks on wood under drawers and two drawers do not fit properly the tracks are warped but otherwise dresser is very nice and good looking

Reply from Wicker Warehouse
I ordered a white plant stand. The label on the box says white, but the plant stand is black. There was a large hole in the box that could have been damaged in shipping, but the box was definitely old and pre-used. The company is non-responsive. Filing with the BBB.

Reply from Wicker Warehouse

Reply from Wicker Warehouse
I’ve never had a worse experience with an order as I’ve had with Wicker Warehouse. It took about 5 weeks to have the table & chairs delivered. I waited around the house for 5 hours for the truck and when it was delivered, they sent the wrong size table. I was then told to keep that table, since it was their error & they’d send me the correct size table. Again, I waited around the house for the delivery and again they sent another wrong size table. This time they told me to send the 2 wrong size tables back and they’d send a 3rd table. I had already given table #1 to a family member, so I had to get that back, secure both of them with wrap and pack them up separately. The 3rd table arrived and it was the correct table this time. A truck was sent to pick up the 2 wrong tables & wasted yet another day waiting for the truck.
I received an email from the shipping manager apologizing but no offer of a refund amount for my troubles and their errors. Not even a 25% off next order, which I’ll never do with this company again! This was a $1,700 order!! Terrible experience.

Reply from Wicker Warehouse

Reply from Wicker Warehouse
Great quality furniture! I bought two items from WW for my grand daughter in hopes of life long use.
The only glitch. I live in a different state. There were some logistic issues between the two addresses and phone numbers. WW or shipping company, not sure. But, it got sorted and the delivery was made.

Reply from Wicker Warehouse
The web site was very informative. My purchase arrived on time and in great condition. The product is excellent quality.

Reply from Wicker Warehouse
Communication regarding the order was excellent. We received clear information and instructions. Delivery was made as scheduled and the entire shipment arrived in perfect condition. We are very happy with the new furniture for our sunroom!!

Reply from Wicker Warehouse
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.