Wicker Paradise Reviews 7

Ordered on April 18, 2025 two wicker chairs. Last contact was on same date, verifying my order. May 19th I contacted via chat:

Wicker Paradise 11:06 AM
Hello Alvin Crosswhite. How may I help you? (Type in your Message and Press ENTER to send it to us!)
Alvin Crosswhite 11:07 AM
order 38570 where is my furniture? Been a damn month
Wicker Paradise 11:08 AM
We do not care for your attitude.
It is ready to ship in the next 1-2 days.
Alvin Crosswhite 11:09 AM
Where is my furniture, please? Been a damn month
So you were waiting on me to contact before you ship?
Wicker Paradise 11:10 AM
We will refund your money in full.
Alvin Crosswhite 11:11 AM
I want the furniture that I ordered. Did you ship or wtf?
Wicker Paradise customer service: Hello Alvin Crosswhite. How may I help you? (Type in your Message and Press ENTER to send it to us!)
Alvin Crosswhite 11:29 AM
For your trouble you get a BBB review and FB review.
Wicker Paradise 11:30 AM
Maybe you will learn some manners 1 days.
Alvin Crosswhite 11:30 AM
All I learned is that Wicker Paradise is shady
Read
Wicker Paradise 11:31 AM
You are an ignorant person. The item says ships in 4 weeks. Cushions take 4 weeks
Alvin Crosswhite 11:32 AM
Right, just a coincidence you were "shipping them out inn 1-2 days" after I contact you. Shady
Delivered

Wicker Paradise did this!! You know when you say, Can’t anyone do something right? Well, Vince at Wicker Paradise did! I can’t express how how happy we are. We’ve had this set for about 10 years and still love it but, it needed a some tender love and care. After cleaning and painting and finally finding the right place to get new cushions. It turned out beautiful! Thanks to Vince! The customer service, professionalism, friendliness and quality superseded our expectations.
There was an issue in the beginning from the manufacturing company, at no fault of Wicker Paradise at all, but Vince did everything in his power to fix it anyway, and he did!
Thank you so much for your care and diligence Vince! We highly recommend Wicker Paradise in Mount Vernon, NY. We will definitely be returning customers! ⭐️⭐️⭐️⭐️⭐️

The cushions came per our custom order, are very well made, actually came EARLY (unheard of these days!) and we could not be happier with the order!! I highly recommend Wicker Paradise!!

Great company............very well made cushions.....

I ordered 3 barstools and all 3 arrived broken in one to two places. I was stuck with disposing of boxes, packing material and barstools. Not to mention the leg colors were all different, not that it mattered because they were all broken.Avoid this place!!

Wicker dining set exceeded our expectations, beautiful, well made, and outstanding value for money.
Vince provided excellent customer service.