Who Gives A Crap Reviews 

3,455
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 531 reviews, reviewers had a great experience with this company. Customers consistently praise the product, especially the bamboo toilet paper, for its excellent quality, softness, and durability, often lasting longer than standard brands. Many appreciate the fun, artistic packaging and the company's eco-friendly mission. Exceptional customer service is frequently highlighted for its responsiveness and helpfulness. However, some customers noted issues with delivery service, often due to the chosen courier, Evri, leading to lost parcels and prolonged waiting times. Problems with order management, including unintended subscriptions, were also encountered. A few reviewers felt product quality was inconsistent, describing some items as too thin or rough, and others were not happy with individual roll wrapping.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality and... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the softness, strength, and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many appreciating the... See more

Order

Clients share ambiguous opinions on order experiences, with some finding the ordering process easy and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Who Gives A Crap is such a refreshing company. They’ve taken a simple idea, marketed it brilliantly and just do it well. I’ve been a customer for years, never had any issues, guiltily had a hu... See more

Company replied

Rated 5 out of 5 stars

I have been using this for about 3 years now - I was a little sceptical at first and the recycled stuff didn’t really work for me but the bamboo version is a game changer - it lasts soooo long and hav... See more

Company replied

Rated 5 out of 5 stars

We decided to try who gives a crap after staying at a friend's house who used their toilet paper. So glad we did, it's better quality (we get the bamboo) and lasts for ages! We set our order based on... See more

Company replied

Rated 5 out of 5 stars

After initially purchasing one box of the bamboo t.p., I liked it, but wasn't bowled over. The fact that each roll is wrapped is a plus because I have several rolls in a vertical holder in the powder... See more

Company replied


Company details

  1. Bathroom Remodeler
  2. Furniture Store

Information provided by various external sources

Feel good toilet paper that uses 50% of its profits to build toilets in the developing world. 100% recycled. Free delivery! Order from whogivesacrap.org


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(3,455)

534 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best!

Ive tried many eco friendly toilet/kitchen/tissue papers but WGAC are far superior, I will now buy no other!

19 June 2026
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

We're honoured Archer! Thank you for supporting our products and helping make a difference!

Rated 5 out of 5 stars

Great mission, great brand, quality product

So far so good, cost is very similar to that of buying toilet paper at the store. I went with the 72 rolls of bamboo renewed every 4 months and it has been perfect for 3 adults in the home. The toilet paper isnt quite as soft as some extra soft brands but its comfortable and gets the job done so to speak. Overall the mission of the company is another reason we considered to go this route and couldn't be happier. Sustainability and helping those who need it. Keep up the great work.

15 June 2026
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

Thanks for the lovely review, Enrique! It sounds like you've nailed the quantity and order frequency for your home. We know our bamboo rolls feel a bit different from the standard supermarket rolls, and can take a little getting used to, but we really appreciate you making the switch and backing our mission to help the planet and give back. Thanks for rolling with us!

Rated 5 out of 5 stars

Great products

Great products! We love the toilet paper, paper towels, kitchen waste bags and tissues. All the things that are frustrating when they run out if you haven't made it to the shops in time. Delivery means I don't have to think about it again! Plus they do awesome things with the profits. What's not to love.

25 June 2026
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

Thanks for taking the time to share your review Maria. There truly is nothing worse than running out of the essentials, so we're thrilled you no longer have to worry about it! Thanks for rolling with us!

Rated 5 out of 5 stars

I have been purchasing from WGAC for…

I have been purchasing from WGAC for several years, and I am very satisfied with the TP products and with their mission to provide a more sanitary lifestyle to areas of the world that lack acceptable conditions.I am not a fan of fluffy-fall-apart TP so this product is perfect for me. Just remember to click the Buy One Time option if you purchase without a subscription so you don't inadvertently subscribe. Recently when I failed to do so, WGAC customer service moved very quickly and generously cleared up the situation for me.

20 June 2026
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

Thanks so much for all your support over the years Christine. We're happy to hear our TP keeps you rolling back to us! We truly appreciate your support for our mission too. It means the world to us!
Sorry to hear about the recent accidental subscription but glad to hear our Customer happiness team got that sorted out quickly for you. We look forward to keeping your bathroom stocked up in the future!

Rated 5 out of 5 stars

Excellent customer service.

I have always been a big fan of Who Gives a Crap. They are making a difference to our world. I recently had a small error with my order. Their customer service was as amazing as their products. They responded very promptly and the issue was resolved within 48 hours.
Go team! I would highly recommend supporting this company.

18 June 2026
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

Thanks a buttload for the review Sandra! We really couldn't do what we do without people, so we really appreciate it your support!
While we never want any issues to occur, we're happy to hear our team were able to get things back on track quickly for you.

Rated 5 out of 5 stars

Last week I received the funky new…

Last week I received the funky new ocean bambo paper last week. The box alone was super fun and colourful. When I opened this I noticed the inside was a large colouring picture. Too cute to just recycle I took this to work for my NDIS. She loved this huge colouring picture, this will keep her busy for along time creating her own colourful masterpiece.

18 June 2026
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

Thank you so much for taking the time to leave this review Gemma! We're thrilled that the Splash edition brought joy not just to you, but to your NDIS client as well. Colouring in the box will definitely bring hours of fun - which is exactly what we want! Thanks so much for sharing and supporting us!

Rated 1 out of 5 stars

Stop with the ads

Everytime I see your advertisement pop up while I'm trying to mind my own business scrolling my Facebook feed, I will immediately search for a vendor, distributor or retailer of your product and leave a one star review. I won't stop. I can't be stopped. Just like your advertisements.

23 June 2026
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

Thanks for the honest feedback. We totally understand that ad frequency can be frustrating.
If you'd prefer not to see our ads in your feed, just tap the three dots in the top-right corner of any of our Facebook ads and follow the prompts to hide all future ads from us. That way, you can scroll in peace, and we won't keep popping up uninvited. Thanks for letting us know how you feel!

Rated 5 out of 5 stars

Wake up to a great roll of toilet paper

The toilet paper is so cute and all the writing on it is cuter it just puts a smile on the face in the morning. Or in the evening whenever you have to go to the restroom. And I love them that they are white and they're not brown bamboo.

22 June 2026
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

Thanks for taking the time to share your review Debra. We're so happy to hear you're loving your toilet paper and it's always there for you when you need it. We're even more thrilled to hear that it's bringing you joy! Thanks for being a part of the fold.

Rated 5 out of 5 stars

Good quality kitchen and toilet paper

Good quality kitchen and toilet paper. Good for the environment so I will continue to buy.

22 June 2026
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

Thanks for the feedback Karen, we're happy to hear you're enjoying the toilet paper and kitchen roll. We really appreciate your continued support!

Rated 5 out of 5 stars

They really do give a crap!

I am so happy to have found a win-win!...Actually a triple win. I win because I am purchasing a great product (products). I also win because using bamboo is better for the planet (and that makes me feel better). And, best of all, the people in underserved countries/communities around the world are getting clean water and actual toilets (that we take for granted). And Who Gives a Crap has great customer service; they are responsive and obviously passionate about their mission!
(They also have a wicked sense of humor!)
I wish there were more companies that followed their model!

19 June 2026
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

This made us so happy to read, Collene! A triple win? We're honoured!
Thanks so much for being a part of our mission and supporting what we do. We couldn't do it without awesome people like you. We look forward to rolling with you into the future!

Rated 5 out of 5 stars

Sustainable Purchase

Love that Im buying something sustainable, but also I find the loo paper lasts longer than normal supermarket brands.
Ill keep buying! :)

1 June 2026
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

We love hearing that you're getting great longevity out of it, that's exactly what we're going for. Plus, you're doing something good for the planet while you're at it!
Thanks for the support and for coming back Wendy!

Rated 5 out of 5 stars

Omgosh

Omgosh, the beat toilet paper ever! I know it cost a little more, but it’s well worth it. I have been looking to cut ties with certain companies and this definitely makes it easier. I also love the different designs of art on the wrappers and boxes. ❤️❤️❤️

21 June 2026
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

Thanks for sharing your review, Lorie. We love hearing that the quality and wrapper designs are hitting the mark for you, and that we're making it easier to switch to a company that aligns with your values. It really means a lot to know the extra cost feels worth it to you. Thanks a buttload for rolling with us!

Rated 5 out of 5 stars

This company is easy to work with

This company is easy to work with. They send reminders for reordering but do not flood you with them. The products are well made, comfortable to use, and the causes they support makes doing business a personal pleasure that is also contributing to an important cause. Support the planet by using these sustainable products.

21 November 2025
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

We really appreciate you highlighting our mission, Laura. Knowing that the comfort of the products and our sustainability focus make ordering a pleasure for you means the world to us.
Thanks for helping us make a difference!

Rated 5 out of 5 stars

Orders arrived promptly

Orders arrived promptly. This is the first time I've tried your product, and I LOVE it! Surprisingly soft, and 3 Ply means I don't have to use a lot!

8 June 2026
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

Thanks for taking the time to leave a review, Paulette! We're happy to hear that our fast shipping got everything to your door smoothly and that you're enjoying the toilet paper. We really appreciate your support!

Rated 5 out of 5 stars

The toilet paper being toilet paper…

The toilet paper being toilet paper does come in a roll but I am happy that it is friendlier to the environment. Yes the cost is higher but that's what it costs for quality! It's soft and strong! It was easy to manage my subscription. Thanks!

15 June 2026
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

We agree that investing in the planet even just by swapping your toilet paper is definitely worth it, Joanne! We're thrilled to hear you're loving the product and so glad the subscription platform is making things easy for you to manage. Thanks for your support!

Rated 5 out of 5 stars

Quality toilet paper, fun packaging

Quality toilet paper. Fun and practical packaging. Fast deliveryj

5 June 2026
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

Thanks for the review, Janet! We're happy to hear your order arrived quickly and you're enjoying your products, it means a lot to us.
Thanks for being a part of the fold!

Rated 5 out of 5 stars

Love the toilet paper

Love the toilet paper, lasts along time and the boxes they come in that have pictures inside to colour in , we all take turns to colour in, evern visitors ! Miss finding the hidden loo's

20 June 2026
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

Thanks for sharing your review with us, CSusan! We are thrilled to hear that the rolls are lasting a long time for you and that everyone enjoys colouring in the boxes. We appreciate your support and be sure to keep an eye out for more limited edition releases coming later this year!

Rated 5 out of 5 stars

Great product

Great product, I’ve purchased many times and will do so again. Service wonderful and postage quick .

12 June 2026
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

Thanks so much for the review and for keeping us in your bathroom, Christine! Having you as a returning customer means the world to us, and we're thrilled that our delivery speed and service are taking good care of you. We appreciate you rolling with us!

Rated 5 out of 5 stars

Great product

Great product, great customer service. Great delivery service. Appreciate being able to delay an order if we don’t need it yet.

10 June 2026
Unprompted review
Who Gives A Crap logo

Reply from Who Gives A Crap

Thanks so much for the great review, Rosemarie! We’re so glad everything is working out well for you, from the deliveries to the rolls themselves!
It’s awesome to hear that the option to delay your orders is making things a bit easier for you, too. Thanks for your support!

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