Whitkirk Waste Solutions Reviews 

326
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, friendly, and highly professional, making every interaction pleasant. Many people highlight the exceptional service, noting its efficiency, speed, and overall quality. Reviewers frequently commend the operatives for their knowledge and attention to detail, ensuring jobs are well done and sites left clean. Customers consistently report a smooth and effortless experience, from initial contact to efficient work completion. The overall consensus highlights reliability and high satisfaction, with many expressing their intent to use the service again and recommending it to others.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, politeness, and... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Job required was to empty a septic tank. Totally impressed with this company! Efficient service from initial telephone call with Rachel to the job being carried out the very next day by Robert!... See more

Company replied

Rated 5 out of 5 stars

Amazing service, called at 8pm with a situation, full tank and backed up. Were out within the hour and sorted the issue. Excellent operative who really knew his stuff. Impressed all round to be hon... See more

Company replied

Rated 5 out of 5 stars

First class service. Driver was punctual, cheerful and informative. Also very thorough, checking the secondary cover to ensure all was well. I’ll always use Whitkirk as I have in the past.

Company replied

Rated 5 out of 5 stars

First time I have used your company and hats off to Rob. His attention to detail was first class an excellent service so will definitely be using you again. Many thanks Bernard

Company replied


Company details

  1. Septic System Service
  2. Water Treatment Plant

Information provided by various external sources

Septic tank emptying service. Blocked drain jetting, CCTV surveys,Drain Repairs, Gully and culvert clearance Members of the Drain Jetting Association We are a Local Authority Approved and Preferred Supplier


Contact info

4.9

Excellent

TrustScore 5 out of 5

326 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(326)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good professional service

The actual empty and wash down of our treatment plant was carried out by two operatives very professionally. They took care over manoeuvring their 20T vehicles and were clearly experienced in how to carefully refill the tank with water after emptying and cleaning it without damaging the compartment walls. I would have given the company 5 stars but for a slight delay in being able to get a quote for the work after I had made the initial enquiry. I had to chase up twice. After receiving the quote the administration was carried out very efficiently.

21 May 2023
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for leaving us a review. We apologise for any delay you experienced.

Whitkirk Waste

Rated 5 out of 5 stars

Always helpful

Always helpful, efficient and prompt.

16 May 2023
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for the review. It is very much appreciated.

Whitkirk Waste

Rated 5 out of 5 stars

Quick and extremely professional

Quick and extremely professional. Highly recommended!

10 May 2023
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you, we are glad you are happy with the service we provide.

Whitkirk Waste

Rated 5 out of 5 stars

The driver made a good job getting the…

The driver made a good job getting the lorry into a very tight access. He also helped me with closing the tank lid, which was much appreciated.

3 May 2023
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for the kind review. We will pass on the lovely feedback to the driver.

Whitkirk Waste

Rated 5 out of 5 stars

Excellent

This company visited my property for the third time today. Once again they were prompt and courteous. Cannot fault them.

19 April 2023
Rated 5 out of 5 stars

Excellent Service.

Excellent Service.
The young man today doing his job was excellent.
He was kind, happy in his work. most importantly very thorough in his job & tiding up after him .
Credit to the Company.
Many Thanks

22 February 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look