WhiteParts.dk Reviews 310

TrustScore 4.5 out of 5

4.7

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Company details

  1. Hardware Store

Written by the company

WhiteParts.dk er et landsdækkende reservedels firma som sælger billige kvalitets reservedele, og tilbehør til husholdningsapparater og hvidevarer. Vi forhandler reservedele til kendte mærkevarer og leverer direkte til kunden inden for 1- 5 hverdage, afhængigt om det er lager eller fjernlager. Vi vil være danmarks førende inden for onlinesalg af reservedele og tilbehør, og vi udvider derfor løbende sortimentet i vores shop. Vores dygtige serviceteknikere har mange års erfaring og tilbyder professionel rådgivning når det gælder produktvalg og montering. Hvidevarer kræver vedligeholdelse, så hos WhiteParts.dk findes der altid nyttige informationer og gode råd om vedligeholdelse så unødige reparationer kan undgås. Vision At være Danmarks førende inden for onlinesalg af reservedele og tilbehør til husholdningsapparater og hvidevarer, og tilbyde kunden et højt serviceniveau samt et bredt udvalg af reservedele og tilbehør til kendte mærkevarer. Mission Tilfredse kunder, og et højt serviceniveau der overgår kundens forventninger. Forretningside At være danskernes foretrukne indkøbs sted for reservedele og tilbehør til husholdningsapparater og hvidevarer både til private og erhverv.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

310 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars
WhiteParts.dk logo

Reply from WhiteParts.dk

Hej Simon,

Tusinde tak for din anmeldelse her på Trustpilot.
Vi er glade for at høre, at du har haft en god oplevelse ved at handle hos os på WhiteParts.dk

Vi håber meget, at vi ser dig på shoppen en anden god gang, hvis du skulle få brug for reservedele.

Du må have en dejlig dag.

Med venlig hilsen

WhiteParts.dk teamet

Rated 5 out of 5 stars

God information og hurtig levering

22 October 2021
Unprompted review
WhiteParts.dk logo

Reply from WhiteParts.dk

Hej Villy,

Du skal have tak fordi du tog dig tid til at skrive en anmeldelse.
Vi er glade for at høre, at du følte dig godt informeret igennem vores mail.

Vi håber du har lyst til at besøge vores webshop hvis du skulle få brug for reservedele eller tilbehør til dine hvidevarer en anden gang.

Du ønskes en god dag.

Med venlig hilsen

WhiteParts.dk teamet.

Rated 5 out of 5 stars

Super fast and effective service..

Super fast and effective service... Super helpful identifying the parts that I needed to order, almost instant shipment after ordering.

20 August 2021
Unprompted review
WhiteParts.dk logo

Reply from WhiteParts.dk

Hi Luis,

Thank you so much for taking the time to write a review here on Trustpilot - we appreciate it!
We are happy to hear that the delivery of your order went smoothly and the item arrived to you quickly.

We hope you will be visiting us another time in case you need spare parts or accessories for your appliances.

Have a nice day!

Kind regards

The WhiteParts.dk team.

Rated 5 out of 5 stars

It was a very fast delivery!

12 May 2021
Unprompted review
WhiteParts.dk logo

Reply from WhiteParts.dk

Hi Mehmet,
Thank you so much for your review here on trustpilot.

We hope we can help you another time, if you need accessories or spare parts for your appliances.

We wish you a good day!

Sincerely

WhiteParts.dk teamet

Rated 5 out of 5 stars

Fast delivery. Great service.

This is the first time I give a 5-star review after getting a product I couldn't use.

I've contacted WhiteParts.dk about a water container for a coffee machine, to check whether the model fits. I was told it should, so I ordered it.

The container was quickly shipped and arrived within two days. Unfortunately, it did not fit my coffee machine model.

I wrote to customer service, and within minutes, they've apologized for the container not fitting and refunded me. No further questions asked, and no requests for shipping the container back. They also recommended me a few alternative places to look for a replacement.

While it's unfortunate that my spare part doesn't seem to be available anymore, I can only commend WhiteParts.dk for taking customer service seriously.

11 February 2021
Unprompted review
WhiteParts.dk logo

Reply from WhiteParts.dk

Hi Daniel,
Thank you so much for your great review here on trustpilot.

We are sorry that we were not able to provide the right spare part for you - but we are so glad to hear that you have had a good experience with our customer support.

We hope we can help you another time, if you need accessories or spare parts for your appliances.

We wish you a very good day!

Sincerely

WhiteParts.dk teamet

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