Excellent online shopping experience. Staff couldn’t have been more helpful when I phoned with a query. Cardigan arrived packaged in tissue paper (a rarity nowadays) so item was well protected during... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love this shop - both Belper and Mercia marina in Willington. The staff are great - so friendly and nothing is too much trouble. Such good quality womenswear with lots of choice!
An absolute bargain in terms of price and postage on this jumper. I could not fault the company in terms of communication Delivery was when it was expected and the item was carefully and well packaged... See more
Dress was exactly as ordered, arrived quickly and was as I expected. Fit was true to size, if a bit too long and purchasers should be aware that there is a deep band of the same fabric sewn to the bot... See more
4.7
Excellent
190 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt efficient service.
12 September 2021
Prompt and efficient service
The dress I ordered from Whitefinn was despatched and received quickly. It turned out to have a small fault and there was no replacement available. However I returned it and was given a refund (including postage) the same day that Whitefinn received it. I would certainly consider ordering from them again
24 July 2021
Good service and easy to order
I was looking for the item I purchased from White Finn for a while so was delighted to find it on their site. It was easy to order and communication was good. The item arrived promptly and I'm really pleased with it, will be adding your site to my favourites, thank you!
16 July 2021
Speedy delivery of on line order
Speedy delivery of on line order. Very pleased with purchase.
11 July 2021
Lovely Lunar Navy Sandals
Lovely Lunar Navy Sandals, good price and received very promptly.
1 July 2021
Seasalt Resplendent top from White Finn fashion
Lovely top which goes well with jeans, nice material. True to size. Good customer service from White Finn when I had a query
29 June 2021
My new dress was dispatched speedily
My new dress was dispatched speedily . I appreciated not having to pay postage but found out at checkout that the 10% discount in all items did not apply to the one I ordered, which does seem misleading.
25 June 2021
Seasalt were out of stock
Seasalt were out of stock, Whitefinn came to my rescue, delivered in good time, and just what I had asked for, thank you. Shame it arrived signed for, as Postman refused to leave in our SAFE PLACE, so that caused a delay, not a problem really.
25 June 2021
No hassle easy online ordering great…Emmerdale
No hassle easy online ordering great choice excellent delivery and lovely people to deal with
28 May 2021
Stone Sculpture Pinafore Dress
Stone Sculpture Pinafore Dress
My dress has just arrived after its long international journey and I am delighted with it! It fits perfectly, is well constructed, and the material and colour are great. It was definitely well worth the time it took to make its way here and it was fun monitoring the package's progress. Many thanks Whitefinnfashion.
5 April 2021
My order was posted the day after…
My order was posted the day after ordering at no extra cost. Great clothing and excellent service!
21 March 2021
Wonderful …
Wonderful quick transaction good communication, items as described, excellent, thank you
17 March 2021
My order was delivered so quickly
My order was delivered so quickly. Great service. Thank you.
14 March 2021
Very good customer service
Clothing recieved was as expected, v nice customer service when an item I'd ordered turned out not to be available. Refund processed promptly.
12 February 2021
Excellent
Excellent, speedy service. Product as described - would definitely use again.
12 February 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.