White Donkey Coffee logo
Visit website

White Donkey Coffee Reviews 28

•
TrustScore 4.5 out of 5

4.5

Coffee Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great looking product for my needs just have to go fishing to test how it will cook my catch yum freshly cooked NZ snapper

Rated 5 out of 5 stars

I recently ordered a 150ml Aluminum Moka Pot with a Transparent Lid from White Donkey, and I’m absolutely thrilled with the experience! From the moment I placed my order, the team went above and bey... See more

Rated 5 out of 5 stars

Very prompt delivery, great coffee beans, and once roasted we have blended and enjoying many different types.

Rated 4 out of 5 stars

Excellent product. Wish it was 800w instead of 600w. Just would make it boil water a little faster

Company details

  1. Coffee Shop

Written by the company

Hi, I’m Tony – founder of White Donkey and a lifelong coffee lover. For me, coffee isn’t just a drink, it’s a daily ritual. After years of experimenting with every brewing method I could get my hands on, I noticed a common frustration — some of the best coffee gear was either hard to find or overpriced locally. That’s what inspired me to start White Donkey in 2020: to make quality coffee tools more accessible and affordable for everyday coffee lovers. We began as a small, independent business and quickly grew thanks to the support of passionate customers who care about their coffee as much as we do. In 2023, we launched our website to bring our growing range to even more people. From moka pots and pour-over kits to espresso accessories, grinders, kettles, fryers, and home coffee roasters — everything we stock is hand-tested by our team to meet the high standards we expect in our own brews. We ship fast, our prices are fair, and we're always here to help with product advice or brewing tips. We're not a big company — and we like it that way. It means we can stay focused on what matters: quality products, personal service, and sharing our love of great coffee. Thanks for supporting independent business — and for making better coffee at home with White Donkey.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Excellent product

Excellent product. Wish it was 800w instead of 600w.
Just would make it boil water a little faster

27 April 2026
Rated 5 out of 5 stars

Yummy frier

Great looking product for my needs just have to go fishing to test how it will cook my catch yum freshly cooked NZ snapper

22 February 2026
Rated 5 out of 5 stars

I recently ordered a 150ml Aluminum…

I recently ordered a 150ml Aluminum Moka Pot with a Transparent Lid from White Donkey, and I’m absolutely thrilled with the experience! From the moment I placed my order, the team went above and beyond to make it a fantastic process. Their communication was quick, friendly, and professional, ensuring I felt valued as a customer. As an unexpected bonus, they included two free packs of moka pot filter paper with my purchase, which was such a thoughtful gesture.

The moka pot itself is top-notch, and the extra filter paper was a delightful addition. White Donkey’s exceptional service and attention to detail made this a truly outstanding shopping experience. I’m giving them 5 out of 5 stars for their incredible customer care and for going the extra mile. I’ll definitely be shopping with them again!

29 September 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look