Whistl UK Ltd Reviews 

Awful company

you cannot track anything properly the Help section tells you to contact them if tracking does not update after a couple of days but all you get is a chatbot that only sends you back to tracking - the service is non existent I have been waiting for ages and the retailer cannot get an answer either . In future if a retailer uses whistle (or Royal Mail which is just as bad these days) I will not use them evri and yodel are much more reliable and that is saying something

My birthday present package with a book in it came covered in oil stains which had leaked through the cardboard envelope. The book was okay, but I am not impressed with the Whistl delivery service. If I could leave a zero star review, I would.

I ordered an item on 16 September and it was marked as dispatched on 17 September. This was from Rushden, 14 miles away from me. It finally arrived on 25 September, and then only because it was passed to Royal Mail. I could have walked there and back and collected it more quickly. Abysmal!

This courier company is a disgrace and nobody should trust them to handle their deliveries. I have never ever had a delivery on time if they have handled it.
My last delivery took 11 days to arrive with Royal Mail, what on earth took them so long !!!!

Many thanks for your quick service. Got my item on time

NHS Letter posted on 8th September using whistl finally delivered by Royal Mail 19th September at 11.10 for appointment at 11.00 on 19th .What an abysmal service .I wonder were it was lying for 11 days .I have requested Royal Derby to cease using this outfit .

Wherever possible I avoid ordering from a company that uses Whistl. On every occasion the delivery has been late or has never arrived. Absolutely useless.

Three times I ordered something. Three times it was sent via these clowns. Never arrived. Disappeared. Someone is enjoying Christmas early with a five fingered discount.

I ordered and paid for a preused toaster on27th August but it still hasn't arrived. If see whistl being responsible for delivery I will not deal with them

I have ordered three DVDs from different companies on eBay in the last few weeks and Whistl say they have ‘delivered’ on eBay update and nothing has arrived??? I tried calling Whistl directly but they said (on a phone message) to get in touch with the companies, which I have and they are doing what they can to get replacements out to me. I managed to get through to Whistl’s sister company ‘parcelhub’ and the person I spoke to was shockingly rude. An awful experience. Honestly, Whistl, what is going on??? I have ordered so many items from Musicmagpie before so I know it’s not them?? The other companies I haven’t used before on eBay but I’m in correspondence with them about these orders. This is terrible and I can see I’m not the only one.

I have been waiting for my package since 17th August. I got only 1 "update" on 18th August "Collection scheduled" and nothing else!
It's impossible to reach them in any way!
Scam as heck!
Avoid them!

Non-delivery of a book when promised. Messages from Evri gave tracking codes that did not work! Claim to have attempted delivery on first assigned date and time slot was false.
The company using this carrier abrogated responsibility for persistent problems!

Package from Music Magpie was supposed to be delivered by Whistl, and given one of their tracking numbers. Whistl handed it over to Evri, with a completely different tracking number. Was left sticking out of my neighbour's letterbox, and stolen before I realised where it had ended up, because that's the Evri Way. Took all morning to convince Music Magpie that it had been mis-delivered, because they were using the original tracking number which showed it was still waiting for collection by, apparently, the Post Office. Thanks, Whistl!

Bizzarre company.Some sort of postal broker. Shocking service and huge number of errors. My last parcel never arrived. One to avoid. Awful

Three weeks for a UK delivery, beyond poor!

I ordered a DVD a week a go, the last tracking update was 4 days ago. I'm not holding my breath. What a shocking delivery company. No easy way to communicate with them either.

Whistl basically means you have to 'whistle' for your package as they very seldom follow their own delivery schedules.
7 days in to mine, still at depot.

look whistl do not deliver anything, they are a cheap middle man , they pass it on to other couriers ie evri , that is why they take so long

I bought a small cookbook from Music Magpie. They used Whistl as the delivery service and provided a tracking number.

The tracking NEVER updated. It just kept saying 'Collection scheduled' and that was it.

Five days later, someone buzzed my intercom. I answered it and they said it was a delivery, so I let them in. I looked through the peephole on my front door, so I could see when the courier was on my floor. I always do that so I can open my door for them and not keep the couriers waiting.

Just as I was opening my door, the Whistl courier hurled my cookbook at my door from about 3 metres away. 😳 He threw it like a frisbee. I could not believe it. 😳

I asked him why he threw my cookbook at my door and he didn't reply.

He then came closer to my door so he could take a photo of the book that he'd just thrown on the floor. He took the photo and then left.

There was no excuse for him to throw it. You don't treat people's packages like that.

The Whistl courier knew I was home as I let him in through the intercom.

Also, the cookbook was small, so he could have put it through my letterbox.

He also came close to my door to take a picture, so why hurl it in the first place?

Music Magpie had put the book in a plastic bag, so it didn't offer much protection. When I opened it the book was damaged on all of the corners.

This experience has put me off ordering from Music Magpie. I don't want to deal with Whistl ever again. Their tracking sucked and their courier was despicable! Foul company! 😡