whiskrs.co.uk Reviews 33

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

My cat, Luna, is a creature of habit, especially when it comes to mealtimes. Thanks to Whiskrs' reliable delivery, here food always arrives precisely on schedule. No more last-minute dashes to the pet... See more

Rated 5 out of 5 stars

MY cat, Mittens loves a specific brand of treats that most stores rarely have. Thankfully, Whiskrs almost always has them in stock! Their fast and reliable delivers ensure I can get them to Mittens q... See more

Rated 5 out of 5 stars

Whiskrs goes beyond just selling pet products. They actively support animal welfare initiatives, which resonates deeply with me. I love knowing that by shopping at Whiskrs, I'm not just caring for my... See more

Rated 2 out of 5 stars

Sorry to say your customer service is quite slow. I recently had a question about a new food formula, and it took several days to get a response via email. While the response itself was helpful, the w... See more

Company replied

Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

Whiskrs.co.uk is a UK-based pet ecommerce shop dedicated to providing high-quality pet products. Our extensive range includes everything from nutritious pet food to fun and engaging toys, ensuring your furry friends receive the best care possible. At Whiskrs, we prioritize customer satisfaction, sustainability, and the well-being of pets.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

33 reviews

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Rated 5 out of 5 stars

Since using Whiskrs

Since using Whiskrs, I can confidently say their products are of exceptional quality. The cat food I buy from them is made with all-natural ingredients, and my cat's digestion has improved significantly.

23 June 2024
Rated 5 out of 5 stars

My cat

My cat, Luna, is a creature of habit, especially when it comes to mealtimes. Thanks to Whiskrs' reliable delivery, here food always arrives precisely on schedule. No more last-minute dashes to the pet store or worried meows from a hungry kitty.

23 June 2024
Rated 5 out of 5 stars

Whiskrs sends occasional emails with…

Whiskrs sends occasional emails with personalized recommendations and exclusive discounts. These thoughtful gestures make me feel valued as a customer. Whiskrs goes beyond simply selling products, they strive to build relationships with their customers.

18 June 2024
Rated 5 out of 5 stars

Whiskrs sends informative delivery…

Whiskrs sends informative delivery alerts that keep me updated on my order status. I appreciate knowing exactly when to expect my package, and it allows me to plan accordingly. These delivery alerts are a thoughtful touch that adds to the overall positive customer experience.

24 June 2024
Rated 5 out of 5 stars

MY cat

MY cat, Mittens loves a specific brand of treats that most stores rarely have. Thankfully, Whiskrs almost always has them in stock! Their fast and reliable delivers ensure I can get them to Mittens quickly, even when I forget to order in advance.

20 June 2024
Rated 5 out of 5 stars

I recently placed a large order on…

I recently placed a large order on Whiskrs, and it arrived even faster than expected! They provided clear tracking information throughout the process, and the packaging was secure and professional. Whiskrs consistently exceeded my expectations with their fast and reliable delivery.

18 June 2024
Rated 2 out of 5 stars

Sorry to say your customer service is…

Sorry to say your customer service is quite slow. I recently had a question about a new food formula, and it took several days to get a response via email. While the response itself was helpful, the wait time was frustrating.

22 June 2024
whiskrs.co.uk logo

Reply from whiskrs.co.uk

Thank you for your feedback. We apologize for the delay in responding to your question about the new food formula. We’re glad to hear that you found the response helpful, and we're working on improving our response times to better serve you in the future.

Rated 5 out of 5 stars

Whiskrs has become my go-to store for…

Whiskrs has become my go-to store for everything cat-related. They offer a convenient, reliable, and affordable way to ensure my cat has a happy and healthy life. With their excellent service and friendly staff, I wouldn't shop anywhere else my feline companion.

20 June 2024
Rated 5 out of 5 stars

My cat

My cat, Simba, developed a sensitive stomach recently. I contacted Whiskrs customer service for advice on chosing a new food. They were incredibly helpful! They listened patiently to my concerns and recommended several brands suitable for sensitive digestion.

16 June 2024
Rated 3 out of 5 stars

I had a minor issue with a damaged…

I had a minor issue with a damaged product and contacted Whiskrs customer service. Not only were they incredibly apologetic, but they immediately sent a replacement and offered a discount on my next order. Their prompt and friendly service blew me away!

18 June 2024
whiskrs.co.uk logo

Reply from whiskrs.co.uk

Thank you for sharing your positive experience with Whiskrs customer service! We’re thrilled to hear that our team was able to promptly resolve the issue and provide you with excellent service. Your satisfaction is our top priority, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Whiskrs goes beyond just selling pet…

Whiskrs goes beyond just selling pet products. They actively support animal welfare initiatives, which resonates deeply with me. I love knowing that by shopping at Whiskrs, I'm not just caring for my cat but also helping other furry friends in need.

11 June 2024

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