Abigail, from WhereiPark, is incredible! She is professional and makes things happen when you need assistance. I decided to stop parking at a garage, and due to my schedule, I could not find a time... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Carmen Cadilo provided me excellent customer service, correcting an error that was on my part and refunding a subsequent monthly charge days after it appeared. I thought there'd be an issue or a bat... See more
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Carmen greeted me on my visit to pick-up my fob, and instead of just giving it to me, she walked me outside to the garage entry to ensure that I knew exactly where to go, and also to be certain th... See more
Company replied
Abigail truly exceeded our expectations and made our day! We inadvertently signed up and paid for monthly parking not realizing it didn’t include overnight parking. My son is in college out of tow... See more
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Company details
About WhereiPark
Written by the company
WhereiPark is an online marketplace that connects people looking for parking with those who have vacant spots (individuals, parking operators or property owners).
WhereiPark makes it incredibly simple to find a parking spot and reserve it online. If you have a single vacant parking spot or thousands of vacant spots, WhereiPark offers a performance based marketing tool to help you quickly find someone to rent your spot.
Contact info
United States
- 415 480 7275
- support@whereipark.com
- whereipark.com
4.7
Excellent
170 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Monthly parking
If someone need a monthly parking, this app is very useful to find a parking space easily with just a few taps .all details are include in the app.
13 July 2026
Unprompted review
Reply from WhereiPark
Thank you for your wonderful review. We're glad you found it easy to find monthly parking with just a few taps and that the information in our app was helpful. We appreciate your support and look forward to serving you again.
Platform with user friendly UI and transparent pricing and lots of parking lot options
The platform was easy to use, and I found plenty of parking options near me in Vancouver.
I also liked that the parking details, cancellation policy, and monthly rates were clearly explained.
13 July 2026
Unprompted review
Reply from WhereiPark
Thank you for your great review. We're glad you found our platform easy to use and appreciated the clear pricing, parking details, and cancellation policy. It's great to hear you found plenty of parking options in Vancouver. We appreciate your support.
Great platform to search for monthly…
Great platform to search for monthly parking. The listings clearly displayed pricing and important booking information.
10 July 2026
Unprompted review
Reply from WhereiPark
Thank you for your great review. We're glad you found our platform helpful and that the listings made it easy to view pricing and important booking information. We appreciate your support.
FAKE REVIEWS
FRAUD- This company engages in fraudulent review manipulation to artificially increase their score. They work with agents in the Philippines, who hire freelancers on platforms like UPWORK, under fake "UX and Usability Testing" job descriptions. Once hired, the agents withhold contract payments and extort freelancers into posting positive 5-star reviews. And then they don't pay! Avoid trusting these inflated metrics; they are bought using deceptive contracts.
11 July 2026
Unprompted review
Reply from WhereiPark
Thank you for your review. We're glad our filters made it easier to find parking that meets your needs. We appreciate your support and hope to help you again in the future.
Nice parking service
I was looking for parking service it was easy to set up and use the app to find affordable parking
29 June 2026
Unprompted review
Reply from WhereiPark
Thank you for your review. We're glad you found our platform easy to use and that it helped you find affordable parking. We appreciate your support.
Mitzki was helpful and responsive even…
Mitzki was helpful and responsive even when the parking facility was unresponsive and unhelpful. She’s fantastic.
On the other hand, whereipark ou t to enforce and standardise sufficient information from the parking facility to allow the customer to be informed and evaluate whether a space is feasible for their vehicle.
Parking space dimension, parking type (independently operated stacker, stacker bottom level, normal ground parking), covered/indoor/outdoor, security etc.
11 July 2026
Unprompted review
Reply from WhereiPark
Thank you for your thoughtful review and for recognizing Mitzki's support. We're glad she was able to help.
We also appreciate your feedback on our parking listings. We agree that providing more detailed information, such as parking type, dimensions, and other key features, is important, and we're continuing to improve our listings with our parking partners.
Thank you for helping us improve.
This was my first time exploring a…
This was my first time exploring a parking platform, and I found it super easy to sign up and start searching for available parking options. The platform was simple and easy to navigate, and I liked how convenient it was to compare listings and find a parking solution.
9 July 2026
Unprompted review
Reply from WhereiPark
Thank you for sharing your experience. We're glad to hear your first time using our platform was simple and easy, and that you found it convenient to compare listings and find the right parking solution. We appreciate your feedback and thank you for choosing WhereiPark.
Reply from WhereiPark
Thank you for your wonderful review! We're glad to hear Mitzki provided you with great service. We appreciate your support and your perfect rating.
Amazing customer support
I didn't book a spot at the end of the day, but Marie at Customer Support was extremely helpful through the entire process. From initial booking to cancellation, everything was a breeze. The entire customer support team was extremely helpful and really went out of the way to ensure my needs were met. If I ever need a parking spot again, I know where to go.
30 June 2026
Unprompted review
Reply from WhereiPark
Thank you for your wonderful review. We're delighted to hear that Marie and the rest of our Customer Support team were able to make your experience smooth from start to finish. We truly appreciate your kind words and look forward to assisting you whenever you need parking in the future.
Reply from WhereiPark
Thank you for your kind review. We're glad to hear Mitzki was able to provide helpful support and make your experience a positive one. We appreciate your feedback and thank you for choosing WhereiPark.
Mitzki was super helpful
Mitzki was super helpful with all the information I needed!!! Great customer service!!
29 June 2026
Unprompted review
Reply from WhereiPark
Thank you for your kind review! We're so glad to hear that Mitzki was able to provide all the information you needed. We'll be sure to share your feedback with her. Thank you for choosing WhereiPark!
Mitzki did a great job for the deposit…
Mitzki did a great job for the deposit refund experience, it was quick and professsional
29 June 2026
Unprompted review
Reply from WhereiPark
Thank you for your kind review! We're glad to hear Mitzki made your deposit refund experience quick and professional. We appreciate your feedback and thank you for choosing WhereiPark!
Mitzki responded to my message quickly…
Mitzki responded to my message quickly and helped me out when there was an issue with my booking, thank you!
25 June 2026
Unprompted review
Reply from WhereiPark
Thank you for your kind review. We're glad Mitzki was able to respond quickly and help resolve your booking issue. We appreciate your support and hope to assist you again in the future.
The customer service was excellent
The customer service was excellent, even when it came to my having to cancel my reservations. Very prompt and helpful responses from Mitzki!
16 June 2026
Unprompted review
Reply from WhereiPark
Thank you for your kind review. We're pleased to hear that Mitzki provided prompt and helpful assistance throughout your experience, including with your cancellation request. We appreciate your support and hope to assist you again in the future.
Mitzki provided great customer support…
Mitzki provided great customer support for a refund!
16 June 2026
Unprompted review
Reply from WhereiPark
Thank you for your review. We're glad Mitzki was able to assist you with your refund and provide great customer support.
Mitzki did a wonderful job helping me…
Mitzki did a wonderful job helping me locate my the right parking location. She went above and beyond in assisting me. I would highly recommend working with Mitzki!
12 June 2026
Unprompted review
Reply from WhereiPark
Thank you for your kind review. We're delighted to hear that Mitzki was able to help you find the right parking location and provide excellent assistance. We'll be sure to share your feedback with her. Thank you for choosing WhereiPark.
Convenient & easy experience
This company made finding parking with my requirements a breeze. As customer service is hard to come by these days. My experience was quite refreshing. I spoke with Abigail and she resolved my request easily. I will totally recommend using WhereIpark to others to simplify your needs.
19 May 2026
Unprompted review
Reply from WhereiPark
Thank you for your thoughtful review. We’re pleased to hear that your experience was convenient and easy, and that Abigail was able to assist you in resolving your request smoothly. Providing reliable customer service and helping simplify the parking process are important to us. We appreciate your recommendation and thank you for choosing WhereiPark.
I'm a new customer and inquired about a…
I'm a new customer and inquired about a few uncertain details. The company spokesperson, Mitzki was very helpful and repeatedly emailed to make sure my concerns were answered. Very good customer service.
14 May 2026
Unprompted review
Reply from WhereiPark
Thank you for your kind words and for choosing us. We’re glad to hear that Mitzki was able to assist you and address your concerns clearly and promptly. Providing helpful and reliable customer service is very important to us, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future.
This is my first time making a…
This is my first time making a reservation with WIP. Abigail was very helpful and answered all questions I needed help with. The entire process was very smooth and simple!!
27 April 2026
Unprompted review
Reply from WhereiPark
Thank you for your kind review! We’re so glad to hear that your first reservation with WIP went smoothly. Abigail will be delighted to know she was able to assist you and make the process simple and stress-free.
We truly appreciate your feedback and look forward to helping you again in the future!
The business was always super…
The business was always super responsive and I was able to get all questions answered quickly. Never had a parking issue and the price was reasonable.
26 April 2026
Unprompted review
Reply from WhereiPark
Thank you for your kind feedback. We’re glad you found our team responsive and that everything from your questions to parking and pricing met your expectations. We appreciate your support and hope to see you again soon.
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