Wheelie Bin Storage Direct Reviews 

1,115
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally sturdy product quality, noting that the robust timber structures make a very tidy and attractive addition to any outdoor space or driveway. Buyers also appreciate the prompt delivery service, incredibly helpful drivers, and straightforward assembly supported by detailed and clear instructions. Some people also felt that the heavy wooden lids could benefit from hydraulic systems or piston struts for much easier daily lifting. Additionally, a few reviewers mentioned that properly aligning the doors or following the assembly diagrams could occasionally require some extra careful effort and patience.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the sturdy build and high-quality timber... See more

Quality

Customers expressed great satisfaction with the overall quality, highlighting the sturdy and well-constructed... See more

Delivery service

People report positive experiences with delivery service, highlighting that items arrived promptly, on... See more

Service

Users describe positive interactions with service, highlighting excellent communication and prompt delivery... See more

Instructions

Consumers find instructions to be very easy to follow and straightforward for assembly. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very happy with my wheelie bin storage direct experience and end product. From going on line to look for it on their web site to the the delivery. Excellent communication, the direct chat option... See more

Rated 5 out of 5 stars

Ordered the Quattro 4 x 240ltr wheelie bin storage, galvanised version. Website was easy to use and gave all the info and drawings to reach a decision. Delivery was well notified and arrived in the ti... See more

Rated 5 out of 5 stars

Nice and easy to navigate website with plenty of information regarding the various products. Pricing was 'spot on' and the store was UK made, which was a 'must have' for me. The order process was... See more

Rated 5 out of 5 stars

Excellent communication throughout with good advice about the right choice of product. Prompt delivery and assistance on arrival as well as a superb product with good, clear instructions. The bin stor... See more


Company details

  1. Garden Furniture Shop

Written by the company

Disguise your wheelie bin with a top quality wheelie bin storage unit. Browse our range of premium build bin covers today. Made in the UK. Free delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,115)

82 reviews in the last 12 months

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Rated 1 out of 5 stars

Dodgy pricing going on

Dodgy pricing going on, their 'sale' prices say down from xxx when the price has't ever been that high, pretty sure it has to have been on sale for that amount to claim that. Local trading standards contacted, was about to order from here but they're now £100 more than when I looked last week, even on sale!

7 March 2025
Unprompted review
Wheelie Bin Storage Direct logo

Reply from Wheelie Bin Storage Direct

Hi Andy,

We take pricing transparency seriously, and your claims are misleading. Our website clearly displayed a large notice stating that prices would increase on March 5th, and all sale prices were updated accordingly. There is nothing “dodgy” about this, and your suggestion that our pricing is illegal is completely false.

We also find it unusual that, out of over 970 reviews from verified paying customers, the last two reviews we’ve received have come from people who never actually purchased from us.

We welcome genuine feedback from real customers, but misleading claims from non-buyers do not reflect the experience of those who have actually used our products.

If you have any genuine concerns, feel free to contact us directly, and we’d be happy to clarify.

Best regards,

WBSD

Rated 1 out of 5 stars

Illegal pricing

I was looking for a double bin store. I noticed they had one on sale for £399, down from £450. When I came back a few days later to purchase they had changed their advertising to say it was on sale at £499 down from £550.

I’m pretty sure this is illegal.

6 March 2025
Unprompted review
Wheelie Bin Storage Direct logo

Reply from Wheelie Bin Storage Direct

Hi Jamie,

We take transparency and fair pricing very seriously. Our website clearly communicated that prices would increase from March 5th, and these adjustments were made accordingly.

The sale price at any given time was accurately displayed, and there is nothing illegal about adjusting pricing in line with market conditions or announced increases. Your suggestion otherwise is incorrect.

If you have any concerns, we encourage you to contact us directly. We’re happy to provide further clarification.

Best regards,

James

Rated 5 out of 5 stars

Very good Kit.Deliverd on time.

Deliverd on time, Driver very helpful, easy instructions to follow on assembly, I assembled on a slight slop, so needed tobe aware of needing packings to level up,
unit is in position and working fine.

3 March 2025
Rated 4 out of 5 stars

Kit was good

Kit was good, only issue was during the storms the lids were blown up and broke the hinges, I have now put latches on the lids to hold closed, they work fine, would recommend this retrofit if like us you live in a valley or similar where you get a lot of gusty wind

4 February 2025
Wheelie Bin Storage Direct logo

Reply from Wheelie Bin Storage Direct

Thank you for the feedback.

Rated 5 out of 5 stars

Just what we wanted

Resealably easy for the novice to assemble, though diagrams could be a bit bigger and some the wording next to said diagrams too.

25 January 2025
Wheelie Bin Storage Direct logo

Reply from Wheelie Bin Storage Direct

Thank you for the review.

Rated 4 out of 5 stars

I recently purchased a wheelie bin…

I recently purchased a wheelie bin store from Wheelie Bin Storage Direct and overall, I’m quite pleased. The ordering and delivery process was straightforward, and the product arrived well-packed and on time. The store itself is robust, looks great in the garden, and is of good quality, which I really appreciate. However, the assembly instructions could be clearer, as they made construction more time-consuming than expected. Despite that, the final result is worth it, and it's great to have a UK-made product. A solid 4 stars from me!

2 February 2025
Unprompted review
Wheelie Bin Storage Direct logo

Reply from Wheelie Bin Storage Direct

Thank you for the feedback.

Rated 4 out of 5 stars

I have yet to construct my 4 bin…

I have yet to construct my 4 bin storage but it looks sturdy and well made in its flat pack state.
It took a while to reach me on Mull but Wheelie Bin Storage were very helpful in tracking the delivery - also on the measurements at the initial order stage.

6 January 2025
Unprompted review
Wheelie Bin Storage Direct logo

Reply from Wheelie Bin Storage Direct

Thanks you for the review.

Rated 5 out of 5 stars

Quad Wheelie Bin Storage Unit

I purchased a quad wheelie bin storage unit in August 2024. The day before it was due to be deivered I noticed the price had been reduced by £50. I contacted the company and spoke to James Crawford, Customer Experience Manager who said as a good will gesture we will refund you £50. The complete transaction from start to end was faultless. I let the bin storage dry out as per stated in the instructions. I then painted it before assembling it and put plastic blocks on the underside of the unit so its not in direct contact with moisture on the floor surface. The storage unit looks great and works a treat. I would certainly recommend this.

3 August 2024
Rated 5 out of 5 stars

Service provided was wonderful

We placed the order and received confirmation email including our request for it to be constructed the opposite way to the picture. We received estimated delivery date and was contacted by the palette company to agree delivery date date. When it was delivered I checked the contents and we were one handle short. I emailed them and received a prompt reply with an apology and that they would put one in the post straight away. The handle arrive shortly after. Very happy with the service provided.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

A well made 4 bay wheelie bin store

I ordered the storage unit and requested a date which supplier achieved. Once I had it the process of assembly was reasonably straightforward. The instructions said that it should be assembled by two people. I actually did it by myself. It took about 3.1/2 hours. I had a nice level base to set it on and once it was set up the whole assembly became pretty rigid. Overall the quality feels good. It is so much more pleasant to look at than the 4 individual bins. The lids - which lift the plastic bin lids - work well and the doors to remove the bins also work well.

5 December 2024
Unprompted review

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