Wheelchairparts.net Reviews 

740
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the support staff is exceptionally knowledgeable and helpful, guiding buyers through complicated measurements with great patience and professional expertise. Consumers also deeply appreciate the extensive selection of hard-to-find replacement items available on the site, combined with remarkably fast same-day shipping on their orders. Some reviewers were not happy with certain product specifications, noting occasional unexpected difficulties with part sizing, physical fitting, or discrepancies in measurements. A few shoppers also noted minor inconveniences regarding difficult product alignment adjustments during installation or expressed surprise concerning unexpected shipping fees.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting items arrive as described and fit... See more

Order

People report positive experiences with order, highlighting fast processing and same-day shipping. Consumers... See more

Staff

Clients share positive opinions on staff, frequently highlighting their vast knowledge and professional help.... See more

Customer service

Reviewers highlight positive aspects of customer service, noting wonderful sales experiences and great... See more

Service

Users describe positive interactions with service, praising the promptness and proper assistance received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initially, I was on the fence about ordering the parts I needed from wheelchairparts.net. After speaking with Jesus, he was very polite, professional knowledgeable, and made me feel comfortable about... See more

Rated 5 out of 5 stars

I had to order elevating leg rests for my daughter’s upcoming surgery. I called the store because I was unsure which one fit the chair we borrowed. The guy that answered was very professional and pati... See more

Rated 5 out of 5 stars

Excellent communication from the owner, Jose Padilla. The selection of items at Wheelchairparts.net includes some parts that are not available elsewhere -- or at least very hard to find -- and exactly... See more

Rated 5 out of 5 stars

This company is top notch. They answered questions and responded when a change was needed by sending out replacement bearings immediately. Ordering wheelchair parts is not easy but they make it easier... See more


Company details

  1. Medical Equipment Supplier

Written by the company

Wheelchairparts.Net is a family owed business. We have been around this industry for more than 30 years. We opened up this business because we understand the urgency and necessity of the products that we sell. As the owners of this business we are pride in helping the community and its members get the parts they need when they need them. We have one mission: To help wheelchair users keep on going. That means giving great prices, fast shipping, videos and providing support to the community! We are always happy to hear from our customers. Email us and tell us how we can improve the site, our products or anything you would like to see. We are always happy to hear from our customers. Email us and tell us how we can improve the site, our products or anything you would like to see


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

740 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(740)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The experience was good

The experience was good, they should add more pictures of foot rest assembly to make sure the foot rests will work. It’s hard to see if those are the correct footrests.

23 January 2026
Rated 5 out of 5 stars

Super fast response time saved the day!

We are snowbirds who were on our way from Michigan to Florida for 2 months. Our son's manual wheelchair had a blowout on one of the tires. It was so bad that it split and destroyed the polymer wheel frame. Luckily we had a really old backup chair, but it wasn't going to work for the length of time we were down here. We called four separate dme's in the central Florida area and none of them worked on or had parts for manual wheelchairs. We ordered these parts from Amazon on a Monday morning, and these guys got it shipped out that very same day. Estimated ship time according to FedEx was about a week and a half! But because they busted their butts and got our parts out that same day, they arrived just 4 days later on a Friday afternoon. Many thanks to these people for saving the day, saving our vacation and really stepping up to the need. Very well done, and thank you very much!

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Anytime ive called

Anytime ive called and asked questions or emailed they have always tried their best to help. For example I didnt know the size clamp I needed for my brakes so they are sending me 2 and told me to send the ome that doesnt fit back to them for a refund. 5 stars for me all around so far!

5 January 2026
Rated 5 out of 5 stars

Great Service!

Wheelchairparts.net had the parts(armrests) I have been looking for. These particular armrests are very hard to find. Placed the order and within the hour the armrests were shipped! Incredible! Thanks!

19 December 2025
Rated 5 out of 5 stars

This company is top notch

This company is top notch. They answered questions and responded when a change was needed by sending out replacement bearings immediately. Ordering wheelchair parts is not easy but they make it easier with their friendly customer service and expertise. I highly recommend them.

5 December 2025

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