Initially, I was on the fence about ordering the parts I needed from wheelchairparts.net. After speaking with Jesus, he was very polite, professional knowledgeable, and made me feel comfortable about... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Wheelchairparts.Net is a family owed business. We have been around this industry for more than 30 years. We opened up this business because we understand the urgency and necessity of the products that we sell. As the owners of this business we are pride in helping the community and its members get the parts they need when they need them. We have one mission: To help wheelchair users keep on going. That means giving great prices, fast shipping, videos and providing support to the community! We are always happy to hear from our customers. Email us and tell us how we can improve the site, our products or anything you would like to see. We are always happy to hear from our customers. Email us and tell us how we can improve the site, our products or anything you would like to see
Contact info
9155 Archibald Ave, Ste 202, 91730, RANCHO CUCAMONGA, United States
- (866) 727-8626
- sales@wheelchairparts.net
- wheelchairparts.net
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
only place that has all the parts i need
Bought new all terrain wheels for my moms wheelchair..now we are on nature trails!
I was trying to transform my mother’s wheelchair into an all terrain wheelchair and found nobody to help me…then I found this website (accident) and hit the chat button and told the person through chat what I was trying to do, he helped me find the right tires for the back two wheels and new wheels for the front 8 inch wheels. He worked with my budget, no shipping charge, and very happy.
you shipped wrong part accepted return…
you shipped wrong part accepted return billed me for both and never gave me credit on the first on
Arrived fairly quickly
Arrived fairly quickly, the video on how to put the tires on the wheels was very helpful.
I received 2 different wheelchair…
I received 2 different wheelchair brakes in my order that I received today. I called them up, they figured out what happened and they are sending me a replacement brake so I will have a matching pair.
Nice inventory. Clumsy online shopping interface
Thank you for having the replacement parts that I think I need. I was able to complete my order but it took a couple of tries for no apparent reason.
Highest level Service with me taking…
Highest level Service with me taking time to get my orders of products right. Continues doing business with wheelchair parts net. Also, promoting they're business. Because Mr. Jose go extra mile for Disables person's.
Thank you
I called about item I wanted and the…
I called about item I wanted and the person on the phone must have been having a bad day
She was rude, so this is why I ordered when you were closed.
You had exactly what I needed.
CHAT was great and reassured me
Just placed my 1st order but had a "chat" on my needs and asked questions prior to ordering and found it efficient, informative and professional.
very good customer service.
You used PayPal
You used PayPal. Was also easy to see what I needed. Did not waste time having to make a membership.
Website is set up well and the orders…
Website is set up well and the orders are shipped quickly.
The owners are awesome and have a great…
The owners are awesome and have a great selection for reasonable prices.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








