What gift Reviews 

92
TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

Very average product but looks okay from a distance. Tho better than some $2 store options. Packaging had it squashed into the smallest courier bag they could get away with so time needed to be spent... See more

Rated 5 out of 5 stars

Instant action taken upon my review. Thank you for your brilliant work.

Rated 5 out of 5 stars

I had previously bought a kimono through Whatagift and loved it. In fact I loved it so much I ordered another of a different colour. The price was very reasonable and the fabric stood up well to f... See more

Rated 4 out of 5 stars

I would recommend whatagift. After receiving an incorrect item, I was extremely pleased that the follow up communication addressed my concerns and resolved my issue. Very happy with the quality of the... See more

Company details

  1. Online Marketplace

Information provided by various external sources

What A Gift is a leading platform created in Australia and delivering goods all around the world for a flat cheap shipping cost. Our goods are some of the best selling gifts from around the world that we have sourced and are generally the most popular and standing out presents you can buy.


Contact info

3.9

Great

TrustScore 4 out of 5

92 reviews

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3.9

All reviews

(92)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They are scammers and lairs

They are scammers and lairs. They advertised one item and sent me something different. They won't refund for shipping so have waisted my time and money. I don't have a gift to give my friend on their birthday. I will never purchase from them again.

27 July 2021
Unprompted review
What gift logo

Reply from What gift

Dear Customer,

Sorry to hear you felt this way. We had posted the same product you purchased and sizes were mentioned on the website. As the product was what you ordered we cannot offer free returns but do offer full refund if you ship it back to our local warehouse.

Kind regards
Natasha

Rated 1 out of 5 stars

Too long of a wait

Too long of a wait. Order was made June 13th and I’m still waiting though I don’t need it anymore..

I ordered the same costume from a different site. It was cheaper and was delivered within a week.

24 July 2021
What gift logo

Reply from What gift

Dear Brookelyn,

Really sorry for the bad experience here, but please do keep in mind that the listing you purchased does mention 21 business days for delivery as the item you selected was from our overseas warehouse.

As we have mentioned on the website that our products are located in Australia and some of our fulfilment is overseas so occasionally shipping times are longer.

Anyways - hope you eventually got the product and are happy with it.

Kind Regards
Natasha

Rated 1 out of 5 stars

It’s been 5 weeks and my goods have yet…

It’s been 5 weeks and my goods have yet to arrive. No update since 11 June.
Would never buy from this company again

7 July 2021
What gift logo

Reply from What gift

Dear Kim,

Sorry to hear about the delay in shipping and I would assume there has been some issue in delivery here. Could you kindly email us on info@whatagift.com.au and we would surely be able to assist in finding your product.

Kind Regards
Natasha

Rated 1 out of 5 stars

They are drop shipping from China

We did not realise they dropship from China and it would be a month long wait for delivery. The item arrived with no attractive, simply wrapped in bubble wrap. This is a gift and it looks like we have regifted something 2nd hand. Buyers be warned this is not an Australian warehouse, products are shipped from China direct and you can buy for 1/2 the price of Aliexpress.

5 July 2021
Unprompted review
What gift logo

Reply from What gift

Dear Mark,

Really sorry for the bad experience here, but please do keep in mind that the listing you purchased does mention 21 business days for delivery as the item you selected was from our overseas warehouse.

As we have mentioned on the website that our products are located in Australia and some of our fulfilment is overseas so occasionally shipping times are longer.

Anyways - hope you eventually got the product and are happy with it.

Kind Regards
Natasha

Rated 1 out of 5 stars

Item not received.

Item not received

8 June 2021
What gift logo

Reply from What gift

Dear Mark,

Sorry to hear about the delay in shipping and I would assume there has been some issue in delivery here. Could you kindly email us on info@whatagift.com.au and we would surely be able to assist in finding your product.

Kind Regards
Natasha

Rated 1 out of 5 stars

Haven’t received order

A month after my order and still received nothing. Have emailed asking for an update was told it was still in transit and they would get back to me - no reply as yet.
Would not recommended.

19 May 2021
What gift logo

Reply from What gift

Dear Paige,

Sorry to hear about the delay in shipping and I would assume there has been some issue in delivery here. Could you kindly email us on info@whatagift.com.au and we would surely be able to assist in finding your product.

Kind Regards
Natasha

Rated 1 out of 5 stars

Wouldn’t recommend at all

Wouldn’t recommend at all ! Australian based website but what you don’t know is products are overseas so their shipping times are all lies! Communication was very responsive and quick but if you’re buying from an Australian website you expect the items to be located there as well ! Never received item , went through PayPal for refund as who knew when my item was going to come as it was in China for over 2 weeks as it is !

7 May 2021
What gift logo

Reply from What gift

Dear Helana,

Our website does state that all our products come directly from the suppliers and they are in Europe and Asia mainly, due to which we can offer a competitive price and large range of items in Australia.

Rated 5 out of 5 stars

Kind and fast response

I brought my tarot cards from What Gift by using eBay, but I forgot to update my mailing address since I have been moved. I tried to contact them to correct it, and they respond to it in a short time. I appreciate their service. Thank you so much for it.

18 November 2020

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