SCAM I sent my Classic Northface jacket for a clean and refill. Never received it back, never responded to emails and phone does not work. Will be going to trading standards now.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Black puffer just arrived. Great quality and a really good deal. Thanks will buy another colour soon
ordered a north face puffer, and arrived a week later. a few signs of previous wear but wasn't expecting the quality to be brand new. great customer experience and great website. would love to see a m... See more
Company replied
Still waiting on my daughters jacket to arrive. No correspondence from them About delivery, days 48 hours. No email to be able to contact them - feeling like I have been scammed and lost my money.... See more
Company details
Written by the company
Vintage Clothing Retailer
Contact info
45 Market Street, CH47 2BQ, Wirral, United Kingdom
- wevintage@gmx.com
- wevintage.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Black puffer just arrived
Black puffer just arrived. Great quality and a really good deal. Thanks will buy another colour soon
SCAM
SCAM
I sent my Classic Northface jacket for a clean and refill. Never received it back, never responded to emails and phone does not work.
Will be going to trading standards now.
This is a SCAM site
This is a SCAM site. Do not order from them. If you place an order, they wont deliver.
DO NOT BUY!
Do not buy from this company. Ordered a £185 North Face jacket and never received it. Could not get through to the company via phone or email, had to claim the money back through my bank - what a disaster and so disappointing. Don't risk your hard-earned money on these cowboys!
I haven’t received my order and they…
I haven’t received my order and they will not reply to any communication!
I ordered a £185 navy north face…
I ordered a £185 navy north face puffer. Overall the experience was a bit poor. Delivery took around 18 days which is weird as I live quite close to where they operate. The communication was awful when I tried to ask about the jacket. In the end I did receive the jacket and it is quite nice. It has lost a bit of puffiness but overall it’s a great jacket and the colours are great.
DOES NOT SEND OUT ITEMS
I ordered a $330 jacket from this company and they have gone completely silent on me. i've been calling, emailing and commenting on their Instagram posts and still no response. DO NOT BUY FROM THEM!!!
Really good puffer jacket thanks!
Great
Got a Carhartt jacket. Great condition and service. Would recommend and buy again.
Red flag if you outside UK
Swedish buyer, paid roughly 300gbp for a jacket that gets held in customs because the shipment did not have the custom declaration. Without it, the shipment will be sent back to the sender. So I recommend not to buy from this site, I figure it's gonna be hell trying to sort this out. And who will wanna wait for weeks maybe months to MAYBE get something they paid for... Scamazing this one site
No response to email, item not received, awful service!
Ordered a North Face jacket a couple of months ago, and when checking out I was told I had a "Free Mystery Sweatshirt - Congratulations!".
The jacket arrived, which I was pleased about but the sweatshirt was not there. I have tried contacting them in any way possible but I get nothing back.
Such awful service and don’t seem to be the only person who has had this.
Avoid this place at all costs, you won’t recieve what you’re promised and once they’ve taken your money they will ignore you!
Disappointed – Missing Free Item & No Response
I ordered a vintage jacket from We Vintage, and during checkout, a free vintage sweatshirt was added to my cart with the message "Free Mystery Sweatshirt - Congratulations!". However, when my package arrived, only the jacket was included, and the sweatshirt was missing.
I tried contacting them both via email and Instagram, but I haven’t received any response. While the jacket itself is great, I’m very disappointed with the lack of communication and the unfulfilled promise of the free item. Hoping they improve their customer service in the future.
Don’t buy from this company
Don’t buy from this company. I ordered a brown north face jacket at the beginning of January. I’ve emailed and emailed. I’ve tried to message on instagram. I’ve commented on their posts, I’ve phoned the number on their website and nothing. I had one response from a guy called Will, saying oh sorry I’ll have a look into it, and still radio silence. I want my money back!!
Extremley bad service
My daughter ordered a jacket in October 24, it arrived and wasnt as stated and shown on the picture. the jacket was returned via royal mail, (receipt kept as proof of return). didnt hear anything from them so emailed them to check and no reply, tried and tried to contact them, again no reply. I got in touch with my Bank who put a claim through, oh and we Vintage replied to them! i emailed again, this time got a reply and said they were looking into it, now no reply again and again. i am a student so not go much money and they have not sent me the jacket or refunded me. we are now in February and still nothing. The service is digusting, lack of communication and even the online chat fail to reply!
I am wanting a full refund ASAP
Great experience!
Had some interaction through live chat and a couple of days later we had a North Face camo Nuptse on the way to me, which arrived in two days.
You can't expect 10/10 condition from a site selling vintage but I got at least a 9.75 if not better! Couldn't spot any flaws in my jacket, sizing is great and still very puffy.
Definitely take a look!
Recommended
I've ordered the north face puffer jacket, I've received it the next day but it was the wrong one, however Will the founder of We Vintage was really helpful in order to help me with the replacement of the jacket and today I received it and it's great
Fast and great quality
At first I was sceptical, seen some mixed reviews on here but after dealing with We Vintage I couldn’t recommend them enough. Ordered on Sunday evening and my items were dispatched on Monday. Received my order on Wednesday, incredibly efficient service especially considering it’s the final run up to Christmas. Items are as described and I can’t knock the quality, even got a free sweatshirt with the racing jacket that I purchased. 10/10 would use these guys again.
Both jackets I ordered just arrived in…
Both jackets I ordered just arrived in great condition and fast, very happy

Reply from We Vintage
Perfect Service
Just got my puffer coat it looks just like the on the website advertised, delivery was quicker than expected. 10/10 experience and will definitely be shopping here again

Reply from We Vintage
My black puffer just arrived its…
My black puffer just arrived its exactly what I wanted thank you

Reply from We Vintage
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







