Love the two-tier pricing option (one of which is FREE!) which makes it easier for a Micro Business like ours to use this booking platform. The team behind it all is super helpful. Great Flexibilit... See more
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WeTravel is an all-in-one, cloud-based booking and payment platform designed for multi-day group travel businesses, tour operators, and travel advisors. It simplifies operations by offering tools for itinerary building, instant payment processing, and participant management, helping to reduce booking fees and streamline operations for over 8,000 travel companies.
101 Mission Street Ste 1115, 94105, San Francisco, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 2 weeks
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Its easier To our cliente To Pay the cuotes of their package.
And its easier To pay my suppliers

Reply from WeTravel
So far we are very happy with the payment solutions WeTravel offers to our tourism operation. Being a small company, our clients sometimes may feel unsecured to make a payment overseas, and the WeTravel sistem also helps with that.
On top of that, the vip service provided by Bruno Gerra is reasuring and 24/7, any time we have any questions or doubts!
Giuliano Bernardon
birdingpantanal.com

Reply from WeTravel
Anders was knowledgeable and personable. He answered my questions and gave insight into some things that could be done to bridge the gap with suppliers until cards are again available

Reply from WeTravel
I created my WeTravel account last year and added my group tours within an hour. It is super easy and intuitive to use. I also talked to Mattia Gubbini over the phone and he gave me some useful insights and offered to help. The customer service is definitely top-notch! It also helped that Mattia speaks different languages.
I hope to keep using this platform for my upcoming tours!

Reply from WeTravel
The platform is user friendly. Mattia was great to set our account up.

Reply from WeTravel
Mr Biker Saigon started to use Wetravel as our booking platform for more than 6 months now. Wetravel provides us with a streamlined and straightforward process to help booking and paying easier more than ever.
Their rate is reasonable and new features keeps coming which are great to have. Our current account manager - Makenna Green, and other previous one has been very helpful in solving our technical issues.
I would highly recommend Wetravel as a professional payment platform for any small traveling businesses.

Reply from WeTravel
I have tried other other booking programs and this one is so far the best... best rates and also lets you choose how to divide the comisions between you and your client.. i was approched by one of the workers from WeTravel her name is Liliana Lopez and she was very helpful

Reply from WeTravel
This business platform is just awesome for our company.
It's easy to set up a tour, follow up the customers and work very efficiently on the billing.

Reply from WeTravel
Thank you to the WeTravel team. Alexis is responsive and proactive. He helps keep our business on track.
Keith

Reply from WeTravel
I recently joined a online payment platform called we Travel the system is very provisional providing a easy way for your clients to make payments without the banks overcharging you, l received great support from Benjie Rose Olafsson helping me navigate the new system. Thank you Benjie for your professionalism and reliability.
Best Wishes
Graeme Robert Giles
Scottish terrier tours

Reply from WeTravel
Javier goes above and beyond to make sure everything is crystal clear, and resolves any issues that arise precisely, patiently, and very professionally. Thumbs up for him!

Reply from WeTravel
At More Life Adventures we have been using WeTravel for the past few years and it has been a very effective solution for us, one we could not find elsewhere. The team behind it is working to consistently improve its functionality and their customer service is always attentive.

Reply from WeTravel
Andres Goldberg is ALWAYS there to assist, provide information, has patience.
And WeTravel has made my sales easier with last minute international travellers.

Reply from WeTravel
It has been easy too use. I like that you do not have to pay extra to use it.
The followw up by Javier has been amazing. He has been really patient and detailed oriented.

Reply from WeTravel
The platform is very easy to learn, and the outstanding customer service support makes you guys stand out from the competition.
Thank you We Travel

Reply from WeTravel
We are so happy with WeTravel; it has streamlined and simplified our booking process, which has made our jobs so much easier. Whenever we have had any questions, Alexis Le Bourgeois has always helped us super fast. He is great!
Why not 5 stars? We are still missing some features, like moving a participant from one trip to another.

Reply from WeTravel
Katie was great in reaching out to me and to quickly explain the benefits to my company for using WeTravel. She initially caught me at a very busy time during tour season, but was politely persistent in following up with me at my request, answering questions and moving me along to eventually onboarding. Getting all my company documents together to prove I run a legitimate business was the most difficult part. Katie's persistence and professionalism to get me onboard has taken my company to the next level of efficiency and customer service, while lightening my administrative work load. What is not clearly explained anywhere in the pitch or fine print is WeTravel uses "Reverse Percentage Formula." That means they calculate the fees on the actual amount we charge to the credit card. So, credit card customers actually pay more than 2.9% in the final analysis. The other downside is that there is not automatic integration with MailChimp to allow new customers to be automatically added to your circulation list. This is one area where SquareSpace has WeTravel beat. WeTravel requires another extra added cost of becoming a Pro Subscriber and for Zapier, to integrate with Mail Chimp. With all the fees WeTravel is profiting from already, this should be part of the basic subscriber package, would go a long way with customer public relations and retention.

Reply from WeTravel
It is an excellent payment platform, not only because of the huge reduction in transaction costs and commissions, but also because of the customisation of plans and the ability to integrate payment links into the website.
The support is almost immediate and very complete.

Reply from WeTravel
We love using Wetravel and it has helped us become more efficient with our group bookings saving us a lot of time. Staff has always been excellent in helping us with questions we have. The online chat works very well.

Reply from WeTravel
Great experience with Bruno from wetravel, a lot of information, helpful and accurate answer to any kind of doubts.

Reply from WeTravel
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