We paid a significant deposit (of our very hard earned money) in early December 2023. Work was supposed to start in 3 days time 29.01.24. Phone calls suddenly not returned and we are left to find ou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Since my roof was replaced in November 2019 I have had 3 leaks and they take weeks to come out,and it still is leaking,phone on a Monday and by Friday I have to phone them back only to be told it will... See more
It is amazing how warm our room has become now that the roof has been replaced. We had new windows and doors too, as wanted to alter the original design, it no longer looks or feels like a conservato... See more
Company replied
No hard sell tactics used (unlike other companies), which we really appreciated. We led the conversation and had all of our questions answered. Really competitive price and installation within 4 weeks... See more
Company replied
Company details
- Conservatory Specialist
- Conservatory Construction Contractor
- Garden Building Supplier
- Insulation Contractor
- Roofing Contractor
- Sunroom Contractor
Written by the company
Wetheralds allow you to enjoy indoor comfort with your outside space. Wetheralds are specialist installers of: >> Lightweight Tiled Replacement Conservatory Roofs >> Garden Rooms >> Verandas, Gazebos and Glass Rooms Our Wetheralds Surveyors and Design Consultants will work with you to provide additional year round living space for less than an extension. We use our own skilled tradespeople to deliver superior quality and service. We offer initial and in-depth quotations free of charge and without any pressure to buy. - Lightweight Tiled Replacement Conservatory Roofs..Whether your roof has simply come to the end of its life and repair is no longer an option or you’d like to benefit from everything a tiled roof has to offer, Wetheralds can help. Wetheralds replacement Conservatory Roofs (for standard and custom conservatories) allow you to benefit from skilled workmanship and attention to detail, eliminating many of the problems associated with glass/polycarbonate roofs. - Garden Rooms..Wetheralds Garden rooms and Garden Pods offer a quick and cost effective way to gain more space in a dedicated private area away from the distractions of the home – for use all year long. - Verandas, Gazebos and Glass Rooms..Enjoying the outdoors throughout the year with indoor-style comfort: with luxurious and durable aluminium verandas and high quality glass sliding doors you can enjoy the outdoors in style. With a range of products, Wetheralds complete service will allow you to experience the best of all seasons at home. Wetheralds have been installing since 2008.
Contact info
Yorkshire House, Grape Street, LS10 1BX, Leeds, United Kingdom
- 0800 612 3771
- info@wethroof.co.uk
- wetheralds-conservatory-roofs.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
WETHERALDS - BEWARE
While Wetheralds update their website address, email and telephone address as of 01.06.20 I am being issued with documents from the adminstrators asking me to jump through hoops in order to get my £1900 deposit back, using paperwork that is jargon-heavy and not very 'usable' to the general public. Maybe this is part of the plot! Meanwhile, WETHERALDS continue to seek new custom through an active web and facebook page.
It appears on Companies House that Mark Pavis has 5/6 companies operating under the name of Wetheralds. Therefore I can only assume that this is clearly a way of moving money between companies (of a similar name) as and when it suits Mark Pavis. A Trust Pilot review will confirm that this is actually a thing!! Continue to take money for deposits under one trading name and then claim "voluntary liquidation".
Genuine hard-working people have lost their jobs in this pandemic. I have worked 48-50 hours a week for the NHS, communities have pulled together but WETHERALDS use it as an excuse to move money between his multiple companies. Diabolical!!!!
If of course, WETHERALDS would care to discuss why there is a very legitamte reason why I am a) not getting my work completed or b) being offered a full refund, I will gladly hear it.
23.07.20 - Despite "trying desperately hard to respond to all his customers" I still have not received a response to an email sent to Mark Pavis of Wetheralds raising several queries regarding the many faces of Wetheralds. I note from another review that he is still up to his tricks in JULY ... I have the liquidation papers and the maths just does not add up! Next stop Trading Standards and anyone else that will listen to me!!

Reply from WETHERALDS CONSERVATORY ROOFS
Disappointing standard of workmanship
It pains me to have to give a poor review, but the lack of any response from Wetheralds to issues raised has been very disappointing.
Wetheralds came to fit our new roof on 9th March. Regardless of the fact that one of their fitters said that it was probably 'the largest roof he had worked on', they arrived at around mid day on the Monday and they were 'finished' and gone by Thursday evening.
It is not possible to achieve the 'high level of crafsmanship' that they purport to achieve within such a short space of time on a roof the size of ours. The poor standard of finish revealed itself once they had left, and numerous issues needed to be rectified during the next two months of lockdown, when it was not possible to contact them other than by e mail (which was sent, with no respose received).
Subsequent to thier returning to work, a registered letter was sent, with photos, highlighting several of the issues that had to be rectified by us (as there was no contact with Wetheralds during the lockdown) To date, there has been no response to that letter.

Reply from WETHERALDS CONSERVATORY ROOFS
Cant fault this company.
Cant fault this company.
Sometimes you read reviews and you think to yourself. "Who's written this? Surely its someone who works there, as they cant be that good"
Well people, they are!
Special mention to James, Dave, Dom (although a Man U Fan), Ash, Daz and Tony. All of them very professional and a credit to the company.
I wouldn't hesitate to employ them again.
Initial Impression
This may seem odd but I am not yet a customer, and still considering Wetheralds as a choice from four companies however, I was telephoned last week following my request for a call by Wetheralds Regional Surveyor Mike Green. Unfortunately we were not going to be available on the day suggested by Mike as he was going to be in our area but he accepted a date at our convenience thus having to make a specific journey. Mike arrived on time, was extremely knowledgeable and fully explained the for's and against various options. Rather than knock competitors he acknowledged that those we had contacted were all able to provide a good product but went into a lot of detail about Wetheralds systems, answered our questions fully, and inspired confidence in both himself and his company. We thank Mike who was extremely pleasant, not at all pushy and I think Mike can expect a call from us very shortly.

Reply from WETHERALDS CONSERVATORY ROOFS
Superb Job disappointing finish.
The two lads from Wetheralds Sean and Mark fitted a new tiled roof to my conservatory and done a super job in adverse conditions.
Highly recommend Wetheralds from office communication to job finish.One side of my house is only viewed by my neighbour, she noticed that the guttering from the conservatory and the house are not joined there is a gap of about 12 inches' bit disappointed that Wetheralds will not come and put it right.

Reply from WETHERALDS CONSERVATORY ROOFS
A first class service…
Wetheralds provided us with a first class service, from our initial enquiry to the finished product
We are delighted with our new conservatory roof, which we know already that we will gain an all year round benefit from.
The initial erection team of James and Andy had to contend with horrendous weather conditions but had the old roof dismantled and the structural frame erected, boarded and waterproof in just over half a day. James and Andy completed the installation very efficiently apart from the ridge/hip tiles which it was too cold to shape and fit. Ash & Dom came to complete the roof 2 days later when the temperature had risen and Tony the electrician installed the lighting.
All members of the installation team worked extremely hard, were courteous and helpful with any queries we had - a true asset to the company.

Reply from WETHERALDS CONSERVATORY ROOFS
Excellent service from all concerned

Reply from WETHERALDS CONSERVATORY ROOFS
Good product.
The solution looks good and is a good standard. The visual impact of the ceiling height and space looks and feels very good. The external roof tiles and finish blend well with existing house structure. Wetheralds have managed the end-to-end process and have been proactive to ensure that all associated permissions and paperwork are cleared. The installation team were polite, worked hard, kept to schedule and cleared up as they worked.

Reply from WETHERALDS CONSERVATORY ROOFS
Since my roof was replaced in November…
Since my roof was replaced in November 2019 I have had 3 leaks and they take weeks to come out,and it still is leaking,phone on a Monday and by Friday I have to phone them back only to be told it will be a week or two before they come.My advice is get a company local to do your roof,not someone who claims to be nationwide.
Great fitters
Great fitters! Much better than we expected it’s like a completely new room

Reply from WETHERALDS CONSERVATORY ROOFS
Job well done
Despite workers illness on the day. Arrived promptly and completed work on time and to a satisfied client. All work carried out to a high level and would recommend Wetheralds to others.

Reply from WETHERALDS CONSERVATORY ROOFS
Perfect Workmanship & Experience
We are totally impressed. Wetheralds have been perfect from start to finish. Roof quality is absolutely top level. Danny & Rob, our builders, were perfect from start to finish - role model. Thanks so much for the quality of roof you have provided, and for the whole of experience of working with Wetheralds.

Reply from WETHERALDS CONSERVATORY ROOFS
Excellent in every respect!
We have just had a solid roof installed by Wetheralds. We looked into a number of providers and found Wetheralds to be the best value for money. At the start of the process the surveyor Paul talked us through the various options available and provided objective advice to help us reach a decision about what to do. There was no pressure and we were confident that we had made the right choice. When the work started, Luke and Jake arrived very promptly (having set off at 4.00am that morning!) and got straight down to work. The joiner arrived soon after and constructed the roof structure, having consulted us about the ideal solution for our rather unusual conservatory. By the end of the first day the roof had been made watertight. The joiner (sorry, I've forgotten his name), Luke, Jake and Dave the plasterer are all very skilled, hard-working craftsmen and they did a superb job. They were also very considerate, polite and friendly at all times. The finished product exceeds our highest expectations and it is quite clear that the new roof will have the insulating properties we were looking for. To summarise, everything about the process has been ideal and we can thoroughly recommend Wetheralds.

Reply from WETHERALDS CONSERVATORY ROOFS
Alex & Kim in Lightwater Surrey
From meeting Mike for the costing and full review I would definitely recommend Wetherald for the work carried out. Slightly concerned on first delivery of materials when the roof tiles arrived as wrong choice! but rectified delivery next day. Andy & Lee worked tirelessly through the whole build with almost 12hrs grafting for 2 of the days. Very professional guys who even taught me the Yorkshire lingo.
The finished job has already shown us how much heat we were losing through the glazed roof thus decorating started and will enjoy using the room to full advantage very soon.

Reply from WETHERALDS CONSERVATORY ROOFS
Tiled conservatory roof
The 2 teams who built my new tiled conservatory roof. Worked
Nonstop didn't stop for lunch etc, were extremely polite, and
A pleasure to have here. The site was always left tidy when they
Finished for the day.
The company was extremely efficient and everything worked like
Clockwork from first meeting with Mike to saying goodbye to Steph in the office. The finished roof looks very good.
I would thoroughly recommend Weatheralds.

Reply from WETHERALDS CONSERVATORY ROOFS
We are very happy with the new roof on our existing conservatory.
We are very happy with the new roof on our conservatory. We have yet to upgrade the existing central heating radiator, but even with the old mini radiator in place the room is warm enough to be used in winter.
The team arrived on-site day 1 as planned, and the main conservatory roof was completed on day 6, just 1 day over the original estimate. No complaints there. The construction is really tidy and I have every confidence it will last for many years.
I only deduct 1 star, as we were also getting an external garage door and window replaced at the same time - in the end it took a fortnight and 3 attempts to get the correct size window. We got there in the end though!

Reply from WETHERALDS CONSERVATORY ROOFS
Wetheralds new roof installations
We found the company very easy to work with and the fitters that did the work were very polite and tidy
They complete the work to a very high standard and very quickly
We highly recommend Wetheralds if you need a new roof system

Reply from WETHERALDS CONSERVATORY ROOFS
Excellent service from start to finish
Excellent service from start to finish. Very reliable company.
We had numerous quotes to replace our glass conservatory roof but Wetheralds were the only one to use a “Vapour Check Barrier” which we had been told by a builder was a Must.
They also used the LA building inspector ( we were told by other companies that building regs. were not needed as it was a “Grey area”). You don’t need grey areas if you ever come to sell your house in the future.
We must praise the installers Ashley and Dominic who worked very hard and also cleaned up after themselves everyday.
Tony the electrician and the plasterer were also very good.
The cleanest plasterer we have ever used.
They all did a superb job.
They weren’t the cheapest quote but they were not the most expensive either.
Our new Garden Room is now so warm we can hardly believe it.
We would recommend this company to anyone and we already have had friends expressing an interest.
Many thanks Wetheralds
Clive and Diane
Wow what a great company and very competitive too
Wetheralds were recommended to us by friend who had had their conservatory converted so we decided to give them a call and we are so pleased we did. The finished product is outstanding and the quality of the workmanship and materials is second to none. Our now defunct rather large conservatory has now been transformed into a beautiful garden room that we can use all year round and we are very proud of it
The fitters, Jason & James worked tirelessly and very long hours and battled through really bad weather to complete the job. Ok the job did overrun but hardly surprising really because our conservatory was not the easiest of jobs. Despite that you cannot fault their commitment. Tony the electrician also did a great job and even advised us of some safety issues with our house wiring which thankfully we have managed to get fixed. Glen the plaster has done an amazing professional job on the ceiling too. Thank you guys for everything you have done you were brilliant
The whole team at Wetheralds are a credit to the company we would always highly recommend them
Excellent workers who did a very good…
Excellent workers who did a very good job converting our Conservatory into a Garden Room, totally satisfied with Weatheralds UNTIL .......
During a very heavy storm on the first day of October,we experienced a bout of extreme rain which, due to some faulty fitting during the building work of the guttering we had rain pouring through the ceiling which my wife and I managed to clear up with mops and buckets, just hours before we departed for a holiday
We rang Weatheralds to report the storm, and the damage, to report what had happened and that we would contact them immediately on our return. On doing this I asked when someone from Weatheralds would contact us and come and inspect the cause of the rain coming in. They said they would arrange an inspection of the guttering as soon as possible . We are still waiting some 6 weeks later until 'someone from the Company is on our area', but the guttering is still giving us problems
Think that one over, good workmanship but appalling after sales support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







