I’m trying to contact you guys to make a payment. I haven’t been able to make a payment and am afraid of how much it will cost to settle. Please give me a contact, I sent an email but there’s no r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It took me a couple days to decide because of the ridiculous APR. However, after some discussions I learned it is a new customer rate and as we conduct business my rates go down and amount able to bor... See more
Company replied
Mike is an asset to your company. He's friendly, courteous, professional, and knowledgeable. He helped me make a difficult decision when I seen interest rate. He assured me to pay it off quickly to av... See more
Company replied
AGENTS WERE ALL VERY ASSERTIVE, RESPECTFUL AND HELPFUL SPECIALLY THE NAME OF RICO.BUT PLEASE, BE CERTAIN OF YOUR APPROVAL AMOUNT BEFORE YOU LET THE CLIENTS SIGN .IT MADE US WORRIED TOO MUCH.
Company replied
Company details
Written by the company
West Side Lending LLC is an economic arm and instrumentality of the Menominee Indian Tribe of Wisconsin, a federally recognized sovereign Indian nation (the “Tribe”) that adheres to federal consumer finance laws and operates within the boundaries of the Tribe's reservation. West Side Lending LLC is chartered under and operates pursuant to Tribal Law. Funds borrowed from West Side Lending LLC are governed by federal law and the laws of the Tribe, not the law of the state where you reside. Nothing in this communication should be construed as a waiver of sovereign immunity, which is expressly reserved. West Side Lending’s loans are designed to assist you in meeting your short-term borrowing needs and are not intended as a long-term credit or financial solution.
Contact info
PO Box 687 , 54135, Keshena, WI, United States
- 888-217-7531
- support@westsidelend.com
- westsidelend.com
I’m trying to contact you guys to make…
I’m trying to contact you guys to make a payment. I haven’t been able to make a payment and am afraid of how much it will cost to settle.
Please give me a contact, I sent an email but there’s no response. And I call but it just goes to voicemail.
6 June 2024
Unprompted review
After I paid you back all of your…
After I paid you back all of your money, your company gave me HE double hockey sticks when I tried to do another loan. Your manager that goes by L, is a terrible person. And she makes the company look really bad with her poor attitude!
I pray that you guys go bankrupt!
26 February 2024
Unprompted review
THE WORST SCAM ARTISTS
THE WORST SCAM ARTISTS. I took out a $1500 loan with them they would take our $460 per check every 2 weeks for months and months, I paid a Tortola of 5k when I realized they kept pulling even though my loan and Interest was paid off I called them, took forever to get through to anyone, got hung up on 3 times. Finally I spoke with someone and they told me the reason they are still pulling money is because I never called to “choose my interest rate.” They told me straight up I had to pay 10k interest for a $1500 loan because I didn’t call to choose my interest rate?!?!? I canceled my bank account and bank cards. SCAM SCAM SCAM.
1 January 2023
Unprompted review
staff needs training @ every stage
Staff needs training @ every stage, no systems in place, required sizes not available. Shortage of trial rooms. Waited for half an for trials. Worst experience ever.
22 October 2023
Unprompted review
This place is a crook they will tell…
This place is a crook they will tell you that you tell you thing and when you get the loan and send you your contract it’s not the same for a 963. They are are making me pay 7,000 dollar for this load this place I’m fine call the Better Business Bureau on them
5 November 2022
Reply from West Side Lending
Hi Shawn Caldwell,
Thank you for providing West Side Lending with the opportunity to respond. Your loan is an expensive form of borrowing, and it is not intended to be a long-term financial solution.
These loans are designed to assist you in meeting your short-term financial needs.
We encourage you to contact us at 888-217-7531 or email us support@westsidelend.com. We will be happy to explain your loan, the rate and any repayment options that are available.
Regards,
West Side Lending
Was called multiple times back to back
Was called multiple times back to back. 10 calls in 30 min. Was told multiple times they could not verify my back account. I told them not to process the account then. They next day funds was deposited in my account.
1 February 2023
Reply from West Side Lending
Hi Troxann Sanders,
We carefully checked your account and successfully deposited the funds into your account on file. You may cancel your payment obligations under this Loan Agreement, without cost or finance charges.
Our efforts to contact you via phone have been unsuccessful. If we do not hear from you, we will pursue loan repayment pursuant to the Payment Schedule set forth in the Loan Agreement.
We encourage you to contact us at 888-217-7531 or email us support@westsidelend.com and we will make every effort to address your concern.
Best Regards,
West Side Lending
Y’all suck
Yeah, lol me the money quick but you’re over text me Niall Horan and I had to pay 7000 that’s a big rip off I would never mess with you ever ever ever again
3 February 2023
Reply from West Side Lending
Hi Customer,
We value your feedback. Our interest rate and payment details are listed on our FAQ page of our website, as well as on the loan agreement. We encourage borrowers to pay off their loans as soon as possible to avoid accruing unnecessary finance charges.
West Side Lending NEVER charges pre-penalties.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com
Regards,
West Side Lending
Reply from West Side Lending
Hi Justin,
We truly appreciate the time you took to write such a great review.
Thank you for your kind feedback. We look forward to working with you again in the future.
Best Regards,
West Side Lending
Horrible and scam
Agent was rude, didn't want to answer questions, online serves are not available so you have to call, cant get a copy of the contract, called the help number and the rep hinges up after I asked about my interest rate being set at 780%. Didnt do my research and regret it. Company already has pending lawsuits for illegal interest rates.
1 February 2023
Reply from West Side Lending
Hi John,
We are sorry for any inconvenience that you've had encountered. We would appreciate if you can provide the details of your account so that we can further investigate and provide necessary actions as required.
West Side Lending is committed to promptly resolving customers' issue. Kindly contact us at 888-217-7531, and one of our Resolution Specialists will assist you.
Regards,
West Side Lending
I was very impressed on how business…
I was very impressed on how business was handled. Whenever I had a question or needed a change in date yall were workable
30 January 2023
Reply from West Side Lending
Hi Yushanna,
Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com
Best Regards,
West Side Lending
Fast easy no hassle
30 January 2023
Reply from West Side Lending
Hi Customer,
We truly appreciate the time you took to write such a great review.
Thank you for your kind feedback. We look forward to working with you again in the future.
Best Regards,
West Side Lending
Got deposited With out signing anyhthing
31 January 2023
Reply from West Side Lending
Hi Customer,
We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com
Regards,
West Side Lending
Even tho I had to wait it was a great…
Even tho I had to wait it was a great beginning and blessings to used the money in vehicle for my family
31 January 2023
Reply from West Side Lending
Hi Erica Spivey,
Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com
Best Regards,
West Side Lending
I got approved same day, was easy and funds deposited fast
Thank you for EVERYTHING! My phone was shut off and I couldn't find anyone to loan me cash. I'm glad u guys were there to help me out!
23 January 2023
Reply from West Side Lending
Hi Marisol,
We really appreciate you taking the time to share your experience with us. Our goal is to help borrowers get the money they need, especially when other lenders won’t consider.
Thank you so much for your kind feedback. We look forward to working with you again in the future.
Best Regards,
West Side Lending
Found out that I'm pay more money then…
Found out that I'm pay more money then I borrowed. They didn't told me of how much the whole total will be.
20 November 2022
Reply from West Side Lending
Hi Cruz,
Thank you for providing West Side Lending with the opportunity to respond. Your loan is an expensive form of borrowing, and it is not intended to be a long-term financial solution. These loans are designed to assist you in meeting your short-term financial needs.
We encourage you to contact us at 888-217-7531 or email us support@westsidelend.com. We will be happy to explain your loan, the rate and any repayment options that are available.
Regards,
West Side Lending
Reply from West Side Lending
Hi Shirleykay Brooks,
Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com
Best Regards,
West Side Lending
Very easy application process and…
Very easy application process and friendly customer service.
27 January 2023
Reply from West Side Lending
Hi Adam,
Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.
We look forward to working with you again in the future.
Best Regards,
West Side Lending
Very persistent but explain everything.
It took me a couple days to decide because of the ridiculous APR. However, after some discussions I learned it is a new customer rate and as we conduct business my rates go down and amount able to borrow goes up. So it is such as life, ruff in the beginning and with time gets better.
27 January 2023
Reply from West Side Lending
Hi Kumar,
We really appreciate you taking the time to share your experience with us. West Side Lending offers more flexible repayment options while still providing cash when you need it. To minimize the total cost of your loan, we strongly recommend taking steps to either pay off your loan in-full or to pay as much as you can in order to reduce the principal as quickly as possible.
West Side Lending never charges early prepayment penalties.
We encourage you to contact us at 888-217-7531 or email us support@westsidelend.com, and we will be happy to explain your loan, the interest rate and other re-payment options that are available.
Best Regards,
West Side Lending
Reply from West Side Lending
Hi Jarod,
Awesome! We were blown away by your positive words, we really appreciate the time you took to write such a detailed review!
We look forward to working with you again in the future.
Should you require further assistance, please do not hesitate to call us.
Best Regards,
West Side Lending
You made my whole experience so easy.
26 January 2023
Reply from West Side Lending
Hi Patricia Withrow,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for having customers like you. We look forward to working with you again in the future.
Thank you for being such a great customer.
Should you require further assistance, please do not hesitate to call us.
Best Regards,
West Side Lending
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.