About £100 less than my Buckinghamshire based independant chain of builders' merchants, electrical and plumbing supplies (G&S) and told the same shower tray was out of stock. Westside delivered... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The fact I could speak to a real person There was an error in the dimensions online and they weee able to rectify for me immediately and said they’d report this back to be changed. This would have... See more
Company replied
We’ve previously used Westside for another renovation and were delighted by their prices and service. They continued their great performance this time around, I’m pleased to say. Special thanks to Gav... See more
Company replied
High quality product supplied by high quality suppliers. Very prompt response and despatch. These people are excellent as I received these taps 2 days before forecast date. Will definitely use again... See more
Company replied
Company details
About Westside Bathrooms
Written by the company
Westside Bathrooms, launched in 2019, draws on over 40 years of industry experience from our founding family business established in 1982. Our online platform extends our reach, providing customers across the UK with competitive prices on high-quality bathroom products from top manufacturers. Whether you're upgrading part of your bathroom or designing a new one, we supply everything from radiators and taps to shower doors and basins. Trust Westside Bathrooms for all your bathroom needs, backed by decades of expertise.
Shop Showers Shop Wetrooms Shop Radiators Shop Vanity Units Shop Shower Trays Shop Toilets & Basins
Contact info
Westside Bathrooms, Office 2.20, Telegraph House Business Centre, 80 Cleethorpe Road, DN31 3EH, Grimsby, United Kingdom
- 01472 266100
- info@westsidebathrooms.co.uk
- westsidebathrooms.co.uk
4.7
Excellent
308 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order dispatch and delivery went…
Order dispatch and delivery went according to plan,
Nothing went wrong 😁
21 August 2025
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that you was delivered successfully. We hope you enjoy your new Smedbo shower char. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Positive experience
Great selection, good prices and good comms. Item came quickly and as described. No issues!
26 August 2025
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that you found our prices competitive, and that your order was delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Good quality products
Bought a Smedbo soap dispenser from the company, very good quality item at the best delivered price I could find. I had a small problem with the item, but the after sales service was excellent.
21 August 2025
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that you found our prices competitive. We apologise for the slight issue found with your order, but are glad to hear that or aftersales service you received was excellent resulting with the issue being resolved. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that you are happy with your new Kudos shower tray and that your order was delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Taps arrived really well packaged and…
Taps arrived really well packaged and in excellent condition. these are heavy solid quality brass taps - good value - Good company to deal with.
21 August 2025
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that your new Bristan Regency taps were well packaged and delivered in excellent condition. We are also glad to hear that you are happy with the quality of your new taps. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
First class company
First class company would use again kept in touch from ordering to delivery.
19 August 2025
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that you had excellent communication with our sales team, keeping you updated about the delivery of your order. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Well packaged taps delivered quickly
13 August 2025
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that your new Burlington Claremont basin taps were well packaged, and delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that your new Aqualisa Aquarian shower valve was delivered on time. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
First Class
Easy to order, great price and quick delivery. One set of taps were faulted but an email to customer services and a new one dispatched same day with collection arranged as well
30 July 2025
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you found our website easy to use and that you found our prices competitive. We are also glad to hear that our sales team quickly addressed and resolved the issue with your order. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
First class response and information
First class response and information. It’s always a nail biting time when you are making a new-to-you online purchase. Whilst pondering wether the product I was contemplating buying matched the quality I was looking for, I dropped a quick note to Westside asking for them to tell me a bit more as photographs don’t always tell the full story these days. I received a quick reply that covered all of my concerns in tailored detail to my line of questions. It was a brilliant and clearly interested response. I placed my order the same day. The product arrived as per the lead time and was perfect. Very very pleased indeed. I’d definitely shop here again with confidence. 😊
23 July 2025
Reply from Westside Bathrooms
Good morning
Thank you for your kind review! We're so glad our team could provide the information you needed and make your purchase decision easier. It’s fantastic to hear the product met your expectations and arrived on time. We appreciate your feedback.
Kind regards
The Team at Westside Bathrooms.
Customer care and getting back to me in…
Customer care and getting back to me in good time
14 August 2025
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that had excellent communication from our sales team. We hope you enjoy your new Aqualisa Aquavalve shower. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
very helpful and knowledgeable staff
very helpful and knowledgeable staff
Good quality taps
easy to use website
13 August 2025
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that you received great customer service from our sales team, and are glad you found our website easy to use. We hope you enjoy your new Bristan kitchen sink mixer. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Delivered shower quickly
Delivered shower quickly, kept informed at all stages of delivery . Would use again (professional plumber)
14 August 2025
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that your had great communication from our sales team about the delivery of your order. We are also happy to hear that your order was delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you found our website easy to use and you had a great experience ordering from us. We hope you enjoy your new Bristan dual control shower valve. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that your order was delivered quickly. We hope you enjoy your new Bristan sink waste. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that you received great service from our sales team and that your order was delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Great service and prompt delivery
Great service and prompt delivery. Found branded Aqualisa part at a very competitive price. Excellent value for money.
4 August 2025
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you found our prices competitive, and that you received great customer service from our sales team. We are also glad to hear that your order was delivered promptly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Cannot fault this service
Cannot fault this service, arrived on time would recommend and use again. Many thanks.
29 July 2025
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you received excellent customer service from our sales team, and that your order was delivered on time. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Excellent company to deal with
Excellent company to deal with
Had a manufacturers issue which they dealt with extremely quickly and all correspondence was professional and understanding
Would buy from again
29 July 2025
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that you had a great experience ordering from us. We are also glad to hear that we were able to successfully assist and resolve the manufacturer's issue quickly for you. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Great service and unbeatable price.
1 August 2025
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you received excellent service from our sales team and that you found our prices competitive. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
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