My first time doing business with this company and I couldn’t be more satisfied.. fast shipping, hassle free and really good prices for quality products.. I don’t hesitate to recommend!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was happy to see that you were carrying some of my favourite perfume that has now been discontinued by the manufacturer. My order was placed, filled and delivered with no problems. Thank you!
Arrived in great shape and very quickly, company contacted me to double check the mailing address and the web site was really easy to navigate. Very pleased ordering from Western Perfumes!
Company replied
Order came in about 1-2 weeks. Received a genuine bottle so this site is legit. No damage to the bottle and surprisingly was the only place to have a discontinued fragrance I wanted. Would buy more if... See more
Company replied
Company details
Written by the company
WesternPerfumes.ca is a Canadian online retailer founded in 2021 in Regina, Saskatchewan, offering authentic branded fragrances and beauty products. We source products from reputable suppliers and are committed to providing genuine products and reliable customer service.
Contact info
4.6
Excellent
62 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My wife was looking for this particular…
My wife was looking for this particular fragrance for awhile. Just happy to find it! Thank you!
29 May 2023
Reply from Western Perfumes
Dear Isabella, thank you so much for the feedback! We hope to welcome you back again soon
The purfume doesnt seem to smell as…
The purfume doesnt seem to smell as strong as the same purfume I purchase before from a local store.
11 May 2023
The entire experience was wonderful
The entire experience was wonderful! Fast, efficient and economical. The perfume was at least 25% less than all the other online perfume shops. Thank you! ☺️
24 April 2023
Fast shipping
Fast shipping
I asked a question on the chat and got an answer really fast.
Package was in perfect shape.
3 April 2023
Excellent to order from
Arrived in great shape and very quickly, company contacted me to double check the mailing address and the web site was really easy to navigate. Very pleased ordering from Western Perfumes!
22 March 2023
Reply from Western Perfumes
Dear Kathryn, thank you so much for the feedback! We hope to welcome you back again soon
Good service
22 March 2023
Reply from Western Perfumes
Dear Ahmed, thank you so much for the feedback! We hope to welcome you back again soon!
with shipping
with shipping, the American $$$$$$....by time i got this could have bought cheaper at local store....
13 February 2023
Reply from Western Perfumes
We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!
Happy to support a CDN business
Happy to support a CDN business. Shipping was quick. Product as described.
2 February 2023
Buyer beware - fake goods
Buyer beware. Illegitimate company. I ordered 2 bottles of perfume, they arrived and were both fake/counterfeit. Both smelt awful and nothing like the actual product. The fact that they’re still charging full price for them and their website states 100% authentic is disgusting. One of the perfumes was Thierry mugler star and within this perfume a coupon code is always printed in the lid of the box. In this box it had been cut out yet the box was wrapped in cellophane as if it were brand new. I was told I could get a refund if i returned the goods but would have to pay for postage. I refused to do this and did not trust they would give me a refund anyhow as they told me they would have to send the product for ‘testing’…. Testing where?!! Reported it via my credit card instead and was given a FULL refund (I supplied multiple photos to my credit card company as proof the goods were fake). Beware of this company. Writing this review as don’t want others getting ripped off like I did, especially before Christmas.
31 October 2022
Unprompted review
Reply from Western Perfumes
Dear customer, we are sorry that you were unhappy with your purchase. However, we guarantee the 100% authenticity of our products and as you mentioned we offered a full refund when you return the products. You chose not to return the products, we also did not have any proof of the products/boxes being damaged (photos, etc..) neither an exact indication on what you did not like about this perfume. Most perfume wearers can exactly point what exactly they don't like in the scent, rather than describing it generally 'disgusting'. If you don't return the products, we cannot issue you a refund.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.