Westcoastexpressmoving Reviews 

50
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

absurd there is not a zero star rating. scam artist score 20/10. Lowball your quote, get you in the door, take your deposit, force you to pay double day of pickup, delay your delivery date with no n... See more

Rated 1 out of 5 stars

A CRIMINAL ENTERPRISE. This company is a fraud racket from start to finish. We hired them to move items from CA to Idaho. They quoted a good price and once they had our items loaded, the stoppe... See more

Rated 1 out of 5 stars

If I could give them 0 stars I would. They picked up my things on March 22 and I still haven’t recieved anything. I moved from Fresno, CA to Georgia and they still haven’t delivered. They tripled the... See more

Rated 5 out of 5 stars

Marlon , Nelson and crew protected the furniture including all artwork and got to work right away. They moved me from a Brickell Key high rise to a storage facility. These guys are detailed , total p... See more


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2.5

Poor

TrustScore 2.5 out of 5

50 reviews

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2.5

All reviews

(50)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

STAY FAR, FAR AWAY!

Horrible, incompetent business. I sought out WCEM for a California to Texas move where they vowed they were a moving company and did not broker movers. My belongings took over three and a half weeks to arrive at their new destination, with little to no correspondence on the matter from WCEM. I, myself had to initiate any and all correspondence or seek updates on ETA. The delivery company was an entirely different moving company.

More than half of my boxes arrived BROKEN, furniture DAMAGED, and over 20+ boxes remain MISSING. It's evident my belongings were picked up and dropped off arbitrarily throughout the course of transporting, as WCEM proceeded to secure booking after booking - only to fail abysmally to maintain necessary order with each client's respective items.

I have moved across the country countless times, employing countless moving companies, and have NEVER had this happen, EVER. I have none of my clothes or shoes. I lost dishware, cultery, crystal, expensive cookware, the list goes on. I maintain my aforementioned rationale that my 20+ boxes of missing belongings were stolen and/or received by other patrons within the carelessly haphazard mass move.

After airing my grievances and expressing my more than justifiable frustrations, I was told that with continued nonchalant disregard, I could file a claim. A claim that is stated to take up to FOUR MONTHS from file to potential resolution close.

If you seek out the services of West Coast Express Moving, I implore you to save the "experience" for one you actually desire to forego.

22 November 2024
Unprompted review
Rated 1 out of 5 stars

Terrible experience

I am presently using this company to transport my stuff from WA to AZ. While it’s a little over a 20 he drive between the 2 and the driver left on Monday it is now Sunday night and I haven’t heard a peep from them as to where they are. I’m worried sick and no one responds to my calls or emails. I had to stay I. A hotel and because I don’t know anything I am just trying to extend my stay but don’t know how long to do it. It’s during the holidays and every hotel is booked so it is awful cause if I can’t stay where else can I book a room in town? My adult children are worried and even told me they think the company is completely unprofessional or even wondered if it’s a scam!
Does this company care about the many things a customer has to do besides waiting for them to arrive? No! I’m furious and it’s needless if they would call or email to keep me informed where along the route my stuff is!!!!! Hate this experience and you can be sure I will use all my social media accounts to share this terrible experience in due time! I do not recommend them at all! I’ve never been left not knowing in all the years I’ve moved! Find someone better folks and save yourself a lot of stress!!!

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Andrew

Andrew, Mike, and Time helped my family with a big move today- they were fantastic. They showed up on time, took good care of our belongings, and made our move smooth and efficient. I highly recommend them!

24 September 2024
Rated 4 out of 5 stars

They are very professional

They are very professional, always arrive on time (or earlier), take excellent care of the furniture, and the moving crew is friendly and fast! Maggy (in the office) is also very friendly, professional, helpful, and efficient! Highly recommended.

8 August 2024
Rated 5 out of 5 stars

Marlon

Marlon , Nelson and crew protected the furniture including all artwork and got to work right away. They moved me from a Brickell Key high rise to a storage facility. These guys are detailed , total pros! And super helpful and courteous. They respect all condo moving guidelines. Happy to recommend them.

10 August 2024

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