Werlabs AB Reviews 

8,577
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I have a good understanding of the tests and what they mean. The comments of the results and the trends over time give a more complete understanding of what is happening. I was able to provide hea... See more

Company replied

Rated 5 out of 5 stars

I took the test on Tuesday and got all the results plus the doctor's comment, last night (Thursday). Pretty fast, convenient and smooth. The activation flow was absolutely top notch and comfor... See more

Company replied

Rated 5 out of 5 stars

Easy to pay and book, with close date for appointments. Fast analysis too. I like the comments from the doctor.

Company replied

Rated 1 out of 5 stars

The first nurse who attended to me is unskill and unprofessional. She did not know how to correctly insert a needle and caused me alot of pain. After trying multiple times she still couldn't get the n... See more

Company replied

Company details

  1. Health and Beauty Shop
  2. also in
  3. Occupational Health Service

Written by the company

Werlabs erbjuder hälsokontroller genom blodprov till både privatpersoner och företag. Werlabs finns av en enda anledning: vi vill hjälpa människor att må så bra som möjligt, så länge som möjligt. Vi tror att det första och mest effektiva steget för att skapa ett friskare Sverige är att ge människor den kunskap som behövs för att kunna påverka sin hälsa. I tid och över tid. Hur fungerar det? 1. Beställ din hälsokontroll med e-post eller BankID. Efter din beställning skickas digital remiss till våra provtagningsställen. 2. Boka din tid eller gå på drop-in till valfritt provtagningsställe. Ta med dig legitimation. 3. Snabba resultat som hamnar i din digitala journal med en utförlig kommentar av våra läkare. Varför ska du välja Werlabs? Vi arbetar efter tre principer. 1) Förebygga istället för att behandla. Genom våra hälsokontroller låter vi dig ta makten över din hälsa innan den tar makten över dig. Och allt börjar den dagen du bestämmer dig för att ta din första hälsokontroll. Om du sedan väljer att regelbundet kolla av din hälsostatus kommer du tidigt kunna identifiera riskfaktorer och på så sätt göra de livsstilsförändringar som krävs. Allt för att må bra idag och att minska risken för framtida livsstilssjukdomar. 2) Skapa långsiktig förändring. Vi tror på livsstilsförändringar som håller över tid. Det finns inga snabba mirakelkurer eller dieter som kan förändra hur du mår. Regelbundna hälsokontroller är den bästa vägen för din långsiktiga hälsa. 3) Inifrån och ut. Det du ser framför spegeln är inte det viktiga. Ytan har ingen betydelse. Det är hur du mår inifrån som kommer påverka din framtid. Vi vill underlätta för dig så att du kan hitta nyckeln till ditt långsiktiga välmående.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.4

All reviews

(8,577)

759 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Just worked

4 March 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice rating!

We look forward to help you in the future! 🧡

Sincerely,
Danijela at Werlabs

Rated 4 out of 5 stars

Service is good

Service is good . Results are come really quickly but test are costly

1 February 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice rating!

How nice that our service lived up to your expectations and that you are satisfied with the test results. We look forward to help you in the future! 🧡

Sincerely,
Danijela at Werlabs

Rated 4 out of 5 stars

Good service and u get the results…

Good service and u get the results pretty quick.

2 February 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice rating!

How nice that our service lived up to your expectations and that you are satisfied with the test results. We look forward to help you in the future! 🧡

Sincerely,
Danijela at Werlabs

Rated 5 out of 5 stars
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice rating!

How nice that our service lived up to your expectations and that you are satisfied with the test results. We look forward to help you in the future! 🧡

Sincerely,
Danijela at Werlabs

Rated 5 out of 5 stars

Bra 👍🏻

Bra 👍🏻 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

29 January 2024
Werlabs AB logo

Reply from Werlabs AB

Hej,

Tack för ditt fina betyg!

Vad roligt att vår tjänst levde upp till förväntningarna. Vi ser fram emot att hjälpa dig i framtiden! 🧡

Med vänliga hälsningar,
Danijela på Werlabs

Rated 5 out of 5 stars

Good experience

I visited Werlabs in Mölndal, GoCo. The experience was really good and I felt very welcome. The nurse also demonstrated her professional skills.

24 January 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice rating!

How nice that our service lived up to your expectations. We look forward to help you in the future! 🧡

Sincerely,
Danijela at Werlabs

Rated 5 out of 5 stars

It went smooth and as expected

It went smooth and as expected, no surprises. Gave blood, got results and a summary by the doctor

17 January 2024
Werlabs AB logo

Reply from Werlabs AB


Hi,

Thank you for your nice rating!

How nice that our service lived up to your expectations and that you are satisfied with the test results. We look forward to help you in the future! 🧡

Sincerely,
Danijela at Werlabs

Rated 4 out of 5 stars

Inform clearly that fasting is necessary before a blood test.

Neither Werlabs nor Hagakliniken warned me to fast before having the bloodtest taken at Hagakliniken.

Glukos and cholesterol counts were thus inflated.
See my Werlabs journal.

16 January 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your rating!

On every product page you can find important information about the specific test.

I can see that you ordered Folkhälsopaketet, if you go to the product page of this test it will say that you need to be fasting for this test and that it needs to be taken before 10 in the morning: https://werlabs.se/halsokontroll/folkhalsopaket/

We also send you an email with important information after you have activated your test, in this email it also says if you need to be fasting or not. You can also find important information to read before your sampling under "inför provtagning" on our website.

Kind regards,
Danijela at Werlabs

Rated 4 out of 5 stars

Bra personal

15 January 2024
Werlabs AB logo

Reply from Werlabs AB

Hej,

Tack för ditt fina betyg!

Vad roligt att vår tjänst levde upp till förväntningarna. Vi ser fram emot att hjälpa dig i framtiden! 🧡

Med vänliga hälsningar,
Danijela på Werlabs

Rated 1 out of 5 stars

Gender disparity in health packages & inadequate hormone check-up for women

Not sure why the women's package is more expensive than the men's and yet does not include an important hormone check-up! However, men get of course the chance to check their testosterone and prostate...

19 January 2024
Unprompted review
Werlabs AB logo

Reply from Werlabs AB

Hi,

To investigate women's health, more specific analyzes are required. These analyzes involve more complex analysis methods that are more costly and time-consuming to perform, which is the reason for the price difference.

For men Testosteron and PSA is included, for women TPO, TRAK and Zinc is included instead.

Kind regards,
Danijela at Werlabs

Rated 5 out of 5 stars

Simple and easy

Simple, easy to do and understand the results at a fair price. Thank you werlabs

8 January 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice rating!

How nice that our service lived up to your expectations and that you are satisfied with the test results. We look forward to help you in the future! 🧡

Sincerely,
Danijela at Werlabs

Rated 1 out of 5 stars

I went for a blood sampling

I went for a blood sampling, but the sample arrived to the laboratory 2 days later. Because of this I didn't get some of the results, and some weren't read properly because the blood was too old. I was offered a code to go and do the sampling again, but I still consider this very unprofessional. Will not use their services ever again.

10 January 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your rating!

We are sorry that our service did not live up to your expectations. We would like to know more about your experience and offer help if something did not work as it should. You are welcome to contact us at kontakt@werlabs.se so that we can find a solution that feels good for you! 🧡

Sincerely,
Danijela at Werlabs

Rated 1 out of 5 stars

Bad experience at Laboratoriet Tureberg

Hi,

I had a bad experience at Laboratoriet Tureberg located in Tingsvägen 19, Sollentuna. It took some time to retrieve blood from my body and one of the staff was just being restless and overreacting on me. This is not acceptable in a country like Sweden and this behaviour of hers may have impact on some patients. I kindly advise you to reach out to this lab and take some action on her so that someone else do not have to go through similar experience as me.

Thanks in advance.

29 December 2023
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your review and feedback!

We will bring this up with the lab immediately. If you have more information or any questions at all, you are welcome to contact us at kontakt@werlabs.se.

Sincerely,
Danijela at Werlabs

Rated 5 out of 5 stars

Brilliant service!

It was super easy to find/choose a test online, and the next step was also very convenient ie. to choose a lab for the sample. My test results came back very quick, I liked especially the Dr.s comments, which was very informative.

4 January 2024
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice rating!

We are very happy that our service lived up to your expectations and that you are satisfied with the test results. We look forward to helping you in the future! 🧡

Sincerely,
Danijela at Werlabs

Rated 5 out of 5 stars

Thank you for great service

Thank you for great service. Results came fast, everything was clear. Well done.
The one thing I see you could improve is english version on your website. It would be very helpful. Thanks!

20 December 2023
Werlabs AB logo

Reply from Werlabs AB

Hello,

Thank you for your nice rating!

How nice that our service lived up to you expectations and that you are satisfied with the test results. We look forward to help you in the future! 🧡

Thank you for your feedback, will make sure to pass it on.

Kind regards,
Danijela at Werlabs

Rated 5 out of 5 stars
Werlabs AB logo

Reply from Werlabs AB

Hi!

Thank you for your nice rating!

How nice that our service lived up to your expectations. We look forward to help you in the future! 🧡

Kind regards,
Danijela at Werlabs

Rated 5 out of 5 stars

Easiest lab tests

Perfect and easy

All bloodwork was delivered with explanation.

25 December 2023
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice rating!

We are happy that our service lived up to your expectations and that you are satisfied with the test results. We look forward to helping you in the future! 🧡

King regards,
Danijela at Werlabs

Rated 5 out of 5 stars

I am happy!

I took the test on Tuesday and got all the results plus the doctor's comment, last night (Thursday). Pretty fast, convenient and smooth.

The activation flow was absolutely top notch and comfortable, and I loved how clearly the map showed me where is the most suitable for me to take the test.

Also, the opening hours, which are very crucial, were really precise and easy to figure out.

The doctor's comments were professional and informative. However, they could be a little bit more elaborate. For example, they could be explaining why a certain marker being slightly up the range is not a concern, instead of simply not mentioning it at all.

31 October 2023
Unprompted review
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your nice rating and feedback.

How nice that our service lived up to your expectations and that you are satisfied with the test results. We look forward to help you in the future! 🧡

Sincerely,
Danijela at Werlabs

Rated 5 out of 5 stars

Fast ans reliable

Great experience!
In this country where it seems almost impossible get tested or properly checked out by a doctor having this service is amazing. I've tried this now twice, having checks once every 6/7 months and it's always extremely quick and reliable.
Yes, I would like to have the chat with the doctor that gives me the response, but is not what advertised, could that be implemented? Absolutely.

But the service is extremely fast and reliable.

10 March 2023
Unprompted review
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you so much for your rating!

We are very happy to hear that you are pleased with us.

Kind regards,
Danijela

Rated 1 out of 5 stars

Choose a different provider

I have used Werlabs several times. Once they “lost” a sample en route to the lab and I had to contact them before they would offer to do anything about it. The most recent time I was unable to attend the clinic within three months of payment due to illness. When I contacted customer service, I was informed their policy was to keep 100% of my payment despite offering no service. Use another service provider, Werlabs is not focused on providing a good product, they only want your money for as little work as possible

5 July 2023
Unprompted review
Werlabs AB logo

Reply from Werlabs AB

Hi,

Thank you for your rating! We would like to know more about your experience and offer help if something did not work as it should. You are welcome to contact us at kontakt@werlabs.se so we can find a solution that suits you! 🧡

Kind regards,
Danijela at Werlabs

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