The customer service I received from them was beyond exceptional. Quick replies, always helpful and super friendly. Haven't used the products yet but hopefully no issues.
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Review summary
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When it comes to plumbing supplies, I found Wellson's offer great value for money, fast delivery and great after sales service. I would definitely recommend and purchase again.
we bought a kitchen sink tap. the product is beautiful, and i was really happy with both the speed of delivery, communication of Wellsons and the product delivered. would definitely buy again.
The product seems very good. Time will tell but the price is terrific. Delivery a little slow and the price to upgrade to express post is exorbitant. You have to be organised as it is a process to get... See more
Company details
Contact info
Unit B1, 12-21 Mandible Ave , 2015, Alexandria, Australia
- 1300265812
- sales@wellsons.com.au
- wellsons.com.au
4.5
Excellent
492 reviews
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Hasn’t replied to negative reviews
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Genuin prodects and deals
The items online has the exact description. Honest deals and quick delivery
23 December 2025
Great product - On time delivery
18 December 2025
Quick. Simple . Easy. No hassles
The web site made it so easy to find what i was looking for.
Postage was fast.
Customer service is excellent.
They don't price gouge.
I would highly recommend this company.
17 December 2025
The order took far too long to arrive…
The order took far too long to arrive by post.
11 December 2025
Worth Giving these guys a go!
Great quality materials at a great price! Will be shopping at Wellsons more often!
12 November 2025
2 different emails at different times…
2 different emails at different times that both went unanswered until I called customer service and the excuse was that it was sitting in spam … really you don’t check that folder? Frustrating and annoying service - I then get charged a restock fee to return the product after I was left with no reply for 2 weeks about returning it.
17 November 2025
As advertised and no delay in delivery
As advertised and no delay in delivery
Thanks
10 November 2025
Simple online choice process and ordering
Easy to navigate website to see the options for small vanities.
Good engagement with the warehouse to enable interstate shipment.
27 October 2025
I love the Product I chose
I love the Product I chose! But to be honest it took longer than it should have to be delivered.
16 October 2025
Customer Service-Clear communication
Customer Service-Clear communication. Hassle free return. Well organised delivery. Good value for money.
20 October 2025
Very fast delivery but returns and…
Very fast delivery but returns and refunds are very costly. Beware
16 October 2025
When it comes to plumbing supplies
When it comes to plumbing supplies, I found Wellson's offer great value for money, fast delivery and great after sales service. I would definitely recommend and purchase again.
15 October 2025
Deceptive, dishonest, very poor experience
Deceptive, dishonest, and very poor expeience overall. We ordered a small shower niche (around $70) and paid $50 for shipping on the basis of Wellson's website that it would be dispatched within 1 to 3 business days. The niche was needed urgently. After repeated follow ups with no response, we emailed Wellsons to advise the works had progressed and the product was no longer needed. Then, still with no response, Wellsons dispatched the product more than 2 weeks later. By that the works were already complete without the niche. Followed up with Wellsons again for a refund. Still no response. Would not buy again from Wellsons.
30 September 2025
Good value!
Good value!
Unfortunately one of the basins was incorrect.
They fixed the problem promptly!!
22 September 2025
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