The product is good quality, the taste is good. I have had other brands that tasted and smelled like fermented cheese, but wellness tastes and smells sweet. Not quite as strong or potent. Ther... See more
Company replied
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Review summary
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A Company selling a high-value product wouldnt be nothing without excellent costumer support. Therefore, my sincere thanks go out to ADELA handling my delivery issue with care, understanding and effi... See more
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As a survivor of the Lahaina fire, my body was crippled from depression and sadness. But when I began using your product, I noticed immediately how much energy, how peaceful and positive my mind was... See more
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Excellent service, upmost professionalism and quality customer care are just a few words I can use to describe my experience with Wellness nest . Any issue or query your response time a... See more
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Company details
Written by the company
At Wellness Nest, we're your gateway to Pure Himalayan Shilajit, sourced from the Altai Mountains. Committed to your wellbeing, we ensure safety and purity through rigorous testing in our USA facility. Transparency is key – our labels provide precise information. Harvested by locals using traditional methods, Altai Mountains Shilajit is a testament to our dedication. With over 3000 satisfied customers, we invite you to embrace vitality, rejuvenation, and holistic wellbeing with us. Your extraordinary journey starts here.
Contact info
1942 Broadway ste 314c, 80302 , Boulder, United States
- support@wellnessnest.co
- wellnessnest.co
4.3
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication and good customer…
Great communication and good customer service
Thankyou Jamie
9 February 2026
Unprompted review
Reply from Wellness Nest
Hello J Collister,
Thank you so much for your kind words. I truly appreciate your feedback and I’m really glad I could help. If you ever need anything, I’m always here for you.
recommended company
fast and easy and the Shilajit I ordered is high Quality
9 February 2026
Unprompted review
Reply from Wellness Nest
Hello A Ginter,
Thank you so much for your kind review! We’re really happy to hear you found the ordering process fast and easy and that you’re enjoying the quality of our Shilajit. Your recommendation truly means a lot to us.
I have no doubt that Shilajit is a very…
I have no doubt that Shilajit is a very good and beneficial product especially the one sold by the Wellness test Company. However, I didn't remember subscribing for a monthly supply and I find it a bit pricey for me. As soon as I contacted their support team,I received a quick and positive response. I trust this Company and though I've cancelled for now, it's possible I'll order from them again.
9 February 2026
Unprompted review
Reply from Wellness Nest
Hello Patricia,
Thank you very much for sharing your honest and thoughtful feedback. We completely understand your concerns about subscriptions and pricing, and we truly appreciate your trust in our support team. It means a lot to know you felt well taken care of, and we’d be delighted to welcome you back anytime.
WN197238
WN197238
Jamie‘s professional and kind support was very helpful and constructive,
thank you so much😊!
6 February 2026
Unprompted review
Reply from Wellness Nest
Dear Gabriele,
Thank you so much for your wonderful review and kind words — it truly means a lot to me! I’m really happy I could support you and help make things easier for you.
If you ever need anything in the future, I’ll be here for you anytime. Wishing you all the very best 😊
A Company selling a high-value product…
A Company selling a high-value product wouldnt be nothing without excellent costumer support. Therefore, my sincere thanks go out to ADELA handling my delivery issue with care, understanding and efficiency...this is what makes a Company complete: making customers feel safe and valued. Adela, your quick reply, empathy, truly touched me. Thanks ADELA! love your kindness, G.
4 February 2026
Unprompted review
Reply from Wellness Nest
Hello Gabriela,
Thank you so much for your wonderful words and for recognizing Adela’s support — I’ll be sure to share this with her. We’re truly grateful for your trust and are so happy you felt cared for, understood, and supported throughout your experience with us.
This company has worked hard to resolve…
This company has worked hard to resolve shipping issues with Ontrac.
2 February 2026
Unprompted review
Reply from Wellness Nest
Hello Becky Crowe,
Thank you very much for your message and for bringing this matter to our attention.
We would like to reassure you that we have been actively working to resolve the shipping issues with Ontrac. Our team has been in direct contact with the carrier to investigate the situation thoroughly and to ensure the best possible outcome for your delivery.
Please rest assured that we are doing everything within our control to support you and to minimize any inconvenience caused. We truly appreciate your patience and understanding while this matter is being handled.
If you have any further questions or need additional assistance, please do not hesitate to contact us. We are always here to help.
Kind regards,
Customer Experience Team
Many thanks to Adele for your quick…
Many thanks to Adele for your quick help with the order.
25 January 2026
Unprompted review
Reply from Wellness Nest
Hi Mecerka,
Thank you so much for your kind 5-star review! We’re truly happy to hear that Adele was able to assist you quickly and make your experience a positive one. Your feedback means a lot to our team and motivates us to keep delivering the best possible service.
Reply from Wellness Nest
Hi there,
Thank you so much for your wonderful review! We’re truly happy to hear that our product is helping you feel good, especially during perimenopause — that means a lot to us. We really appreciate your trust and support, and we’re always here if you need anything.
customer service answered me very…
customer service answered me very quickly.
seems like a reliable company.
thanks Adela
20 January 2026
Unprompted review
Reply from Wellness Nest
Dear Tasos,
Thank you so much for your wonderful review! We’re truly happy to hear that Adela was able to assist you quickly and that you had a positive experience with our team. Your trust means a lot to us, and we’re always here if you need anything in the future.
I’m 79 years old
I’m 79 years old, an English pensioner living in Milan, Italy. I consider myself very fortunate to have discovered Wellness Shilajit on the Web. I’ve been using it for a couple of years now. I have extremely good health now and my arthritic fingers have disappeared!!
16 January 2026
Unprompted review
Reply from Wellness Nest
Dear Francesca,
Thank you so much for sharing your wonderful experience — your words truly mean the world to us. We’re deeply grateful that you took the time to write such a thoughtful review.
It’s incredibly inspiring to hear that Wellness Shilajit has supported your health and helped relieve the discomfort in your arthritic fingers. Knowing that you’re feeling so well after using our product for a couple of years is exactly why we do what we do.
Thank you again for your trust and kind support. We wish you continued health, comfort, and vitality, and we’re always here if you ever need anything.
Everything was great
Everything was great. Thank you for the immediate response to my concerns. Incredible services. Amazing product. We will get back to you shortly!!!!!!!!
11 January 2026
Unprompted review
Reply from Wellness Nest
Hello Eirini,
Thank you so much for your wonderful feedback! 💚
We’re thrilled to hear that you’re happy with our service and products. We look forward to assisting you again soon!
Best regards,
Customer Experience Team
Excellent support. First quality the products
The customer support is great. Jamie help me a lot.
9 January 2026
Unprompted review
Reply from Wellness Nest
Hello Γιωργος Καλαφατης,
Thank you very much for your kind feedback.
We are delighted to hear that you are satisfied with the quality of our products and with the support you received. Your appreciation truly means a lot to our team.
If you need any further assistance, please feel free to contact us at any time. We are always happy to help.
Kind regards,
Customer Experience Team
Reply from Wellness Nest
Dear Frances,
thank you very much for your review and for sharing your honest feedback. We’re pleased to hear that you’re happy with the product.
At the same time, we truly appreciate your comment regarding our marketing communication. Your feedback is valuable to us and helps us improve our approach to ensure a better experience for our customers.
If you ever need any assistance, please don’t hesitate to reach out.
order ONCE charged/delivered TWICE
allo AFTERSALE anybody? Please refund second order I am not responsible for! Watch out for automatic billing... and sending. (refusing delivery is a ´chase and hide´ commitment I do not want to go into PLUS the product IS conform)
I did pay and receive my first order fine , and the product is conform BUT although I never made any second order ... was charged the same amount and sent the same item again. Anyone´advice ?
11 December 2025
Reply from Wellness Nest
Hello JEROME VARLET,
Thank you for your message. I completely understand your concern and would like to clarify the situation. 🌿
After reviewing your account, I can confirm that your most recent order was placed as part of a subscription. On our website, before adding a product to the cart, two options are always clearly displayed:
One-Time Purchase
Auto-Ship & Save 10% (Subscription)
In your case, the “Auto-Ship & Save 10%” option was selected, which automatically generates a discounted order every 4 weeks. This subscription is designed to ensure a continuous supply of your supplements, offering the convenience of automatic deliveries and exclusive benefits.
At your request, your subscription has now been canceled successfully — you will no longer receive automatic shipments or future charges. ✅
Regarding the second order you mentioned, we have already assisted you via your personal email. Please kindly check your inbox for our message regarding this order.
Thank you for bringing this to our attention, and I sincerely apologize for any inconvenience. We’ll also make sure your account settings are fully updated to prevent any further automatic charges.
Warm regards,
Customer Experience Team
I have not still received the item...
I have not still received the item...
Its been a month since i ordered the product and i have seen nothing...
Please inform me about the whereabout of my order
Thank you
11 December 2025
Reply from Wellness Nest
Dear Cris,
Thank you for sharing your feedback, and I’m truly sorry for the frustration caused by the delay. We completely understand how disappointing it is to wait longer than expected for an order.
I’d like to let you know that we have already checked your order and sent you an email with the latest tracking update and detailed information about your shipment. Kindly please check your inbox (and spam/junk folder as well), as all the current status and next steps have been shared there.
Thank you for your patience, and we appreciate you bringing this to our attention.
Reply from Wellness Nest
Hi Carlee,
Thank you so much for your kind words and for taking the time to leave this lovely review. I’m really happy to hear that you found the service fast, friendly, and efficient.
It was a pleasure assisting you, and your feedback truly means a lot to us. If you ever need anything else or have any questions in the future, please don’t hesitate to reach out — we’re always here to help.
Wishing you all the best,
i wanna a give a big thanks to Adela…
i wanna a give a big thanks to Adela for her fast response on my refund issue.
28 December 2025
Unprompted review
Reply from Wellness Nest
Dear Giannis,
Thank you so much for your kind 5-star review!
We truly appreciate you taking the time to share your experience, and I’m especially happy to hear that Adela was able to assist you quickly and effectively with your refund. Your feedback means a lot to our team and motivates us to keep providing fast and reliable support.
Thank you again for your trust — we’re always here if you need anything in the future.
Helpful and responsive customer support…
Helpful and responsive customer support with clear communication from Jamie.
24 December 2025
Unprompted review
Reply from Wellness Nest
Hello Denisa,
Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience.
We are glad to hear that you found our customer support helpful and our communication clear. Your satisfaction means a great deal to us, and we are always here should you need any further assistance.
Warm regards,
Customer Experience Team
Un grand merci à ADELA pour Sony…
Un grand merci à ADELA pour Sony professionnalisme.Merci
18 December 2025
Unprompted review
Reply from Wellness Nest
Bonjour Christian Brenez,
Un grand merci pour votre retour si positif ! 😊
Je suis ravie que mon assistance vous ait satisfait. Votre message me fait vraiment plaisir et m’encourage à continuer à offrir le meilleur service possible.
Bien cordialement,
Customer Experience Team
I thought that I was being charged for…
I thought that I was being charged for a free item on my account “ Order #WN188980” but I reach out to customer support and Jamie was very nice helpful and professional with explaining and showing me the invoices that showed me that it was free. I really appreciate that from Jamie. We need more customer service like that around. Thanks again Jamie
21 December 2025
Unprompted review
Reply from Wellness Nest
Dear Nichol,
Thank you so much for taking the time to share your experience and for your very kind words.
I’m really glad I could clarify the situation for you and confirm that the item was indeed free. Transparency and clear communication are very important to us, so it truly means a lot to hear that you felt well supported and reassured.
Thank you again for your trust and appreciation — your feedback genuinely motivates us to keep providing the best possible customer experience.
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