We had a terrible experience with Weko…
We had a terrible experience with Weko during our kitchen installation. Our dishwasher was not working the first time after installation and they refused to take it back. I went through several cycles of calling and emailing them, but they always pushed the blame to Siemens and said that Siemens need to change parts. This is for a brand new dishwasher. We had no working dishwasher for weeks.
Then the ceramic work top was not delivered for 6 weeks and then it was delivered with a defect. Now, we are waiting since another 4 weeks for a replacement. Because of this, we don’t have a backsplash since over 10 weeks after installation.
Moreover, several accessories that we had verbally ordered and paid for, were not delivered. The lady which was our berater had already left Weko and the other person said that it is not in our contract so they will not deliver it. This happened with 3-4 accessories and lights that we had specifically ordered.
They have terrible customer service and just plainly said “no” to all our complaints after we had paid 97% of the total payment.








