WeightWorld.nl Reviews 3,830

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The best products, fast delivery, amazing people specially Pascale. I had some issues with the courier,She helped very well with patience, pleasure.

Rated 1 out of 5 stars

I purchased 4 bottles of the Kids Vitamin C+Iron gummies. They sent me bottles with very near expiry. It is clear that I will not be able to use all the gummies and likely 2 bottles will go to waste.... See more

Company replied

Rated 5 out of 5 stars

I really like the store. Polite consultants, pleasant prices and a large selection, which is important, everything is always available. Fast shipping. Ordered 4 times, no nuances, complaints, proper p... See more

Company replied

Rated 5 out of 5 stars

I like absolutely everything about this company, and I enjoy placing orders with them. Their products are of good quality, and they offer excellent discounts from time to time. I am completely satisfi... See more

Company details

  1. Fitness and Nutrition Service

Written by the company

Met onze oneindige toewijding aan hoogwaardige ingrediënten is WeightWorld er om jou te ondersteunen. Wat begon als een klein familiebedrijf, is nu een vertrouwd merk waar 100 miljoen mensen wereldwijd op rekenen voor hun gezondheid en welzijn.

WeightWorld.nl

Written by the company

Trusted for health since 2006
Met onze oneindige toewijding aan hoogwaardige ingrediënten is WeightWorld er om jou te ondersteunen. Wat begon als een klein familiebedrijf, is nu een vertrouwd merk waar 100 miljoen mensen wereldwijd op rekenen voor hun gezondheid en welzijn.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 1 out of 5 stars

They did not delivery the complete…

They did not delivery the complete order, missing 1 item. Last forever to have the missing item to be delivered. I will not buy anything else again

24 January 2024
WeightWorld.nl logo

Reply from WeightWorld.nl

Dear Christina,

Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced with your order.

Our team has reached out to you and we are committed to resolving this issue as quickly as possible. You can reach out to us directly by replying to the email or by contacting our customer service team.

Our customer service is available on working days from 9:00 am to 2:00 pm. via the following telephone number: (+31) 858 889 802 or via the Live Chat at www.weightworld.nl. And of course you can send an email to info@weightworld.nl.

Kind regards,
Guillaine

Weightworld team

Rated 2 out of 5 stars

Don’t have ethics

The Ashwagandha is dangerous for health and the Netherlands RIVM came out with the news about the danger of taking such herb and ten WeightWorld immediately give discount trying to sell off their stock. That is really without ethics!

7 February 2024
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Reply from WeightWorld.nl

Dear Mrs. Hooi,

Thank you for taking the time to share your concerns with us. We understand how important health and safety are to you and all our customers, and we take these matters very seriously.

Regarding your concerns about Ashwagandha, we want to clarify that our products are developed with the utmost care, adhering to rigorous quality and Dutch safety standards.

When it comes to the recent reports and anecdotal information from RIVM you referenced to, it's crucial to note that the safety of Ashwagandha, when used in recommended dosages, is supported by a substantial body of scientific research. Our products contain Ashwagandha within these recommended guidelines to ensure they are safe for our customers.

The discounts offered recently on our products are part of our regular promotional activities and are not in any way a response to or an attempt to offload stock in light of recent news.

We have been selling this extremely popular supplement for years and expect to continue this as well. We believe in the benefits of Ashwagandha and stand by the quality and safety of our supplements.

We deeply value the trust you place in us for your health and wellness needs. If you have any further questions or would like more detailed information, please do not hesitate to contact us.

Our customer service is available on working days from 9:00 am to 2:00 pm. via the following telephone number: (+31) 858 889 802 or via the Live Chat at www.weightworld.nl. And of course you can send an email to info@weightworld.nl.

Kind regards,
Guillaine

Weightworld team

Rated 1 out of 5 stars

too many emails

17 January 2024
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Reply from WeightWorld.nl

Dear Emre,

We are sorry to hear that you have been receiving too many emails from us, causing you inconvenience. We apologize for any inconvenience it may have caused.

You have the option to unsubscribe from our email list at any time by clicking on the "unsubscribe" link. However, if you need any assistance with this process or have any other concerns, please feel free to reach out to us directly. We're here to help and ensure that your experience with us is a positive.

Our customer service is available on working days from 9:00 am to 2:00 pm. via the following telephone number: (+31) 858 889 802 or via the Live Chat at www.weightworld.nl. And of course you can send an email to info@weightworld.nl.

Kind regards,
Guillaine

Weightworld team

Rated 1 out of 5 stars

counterfeit sellers!

I was sent a fake and from this it turns out that I do not recommend your company to anyone!

1 December 2023
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Reply from WeightWorld.nl

Dear Oleksandr,

Thank you for taking the time to share your feedback.

We are sorry to hear about any inconvenience you may have experienced.

We take the authenticity and quality of our products very seriously and we want to assure you that we adhere to strict European standards, and it is highly unusual for us to be associated with subpar or counterfeit products.

Customer satisfaction is our top priority and if you have any questions, please feel free to contact us and we will be happy to assist you.

Our customer service is available on working days from 9:00 am to 2:00 pm. via the following telephone number: (+31) 858 889 802 or via the Live Chat at www.weightworld.nl. And of course you can send an email to info@weightworld.nl.

Kind Regards,
Guillaine

Weightworld team

Rated 5 out of 5 stars

The product info is misleading, but supported

The product info is misleading and delivery was missing the promised parts

Update!
I have contacted the customer support and they were very kind and sent me the missing part right away, I'm still waiting for it, but their response made the difference for me and I'm very happy to be heard and being supported

22 November 2023
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Reply from WeightWorld.nl

Dear Shahar,

We're truly sorry to hear about your disappointing experience, and we sincerely apologize for any inconvenience caused. Your feedback is crucial to us, and we take it seriously.

To address the issues you've encountered with the product information and missing parts, we kindly ask you to reach out to our customer service team directly. They are dedicated to resolving such matters promptly and ensuring your satisfaction.

Our customer service is available on working days from 9:00 am to 2:00 pm. via the following telephone number: (+31) 858 889 802 or via the Live Chat at www.weightworld.nl. And of course you can send an email to info@weightworld.nl.

Kind Regards,
Guillaine

Weightworld team

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