Weight Watchers Reviews 

161
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the supportive and knowledgeable staff and coaches, who foster a family-like and encouraging environment during workshops. Many people find the program guidelines effective for weight loss, appreciating the easy-to-follow recipes and a "no food is off limits" approach. The app is widely regarded as terrific, assisting users in achieving goals with detailed information, tracking capabilities, and useful features, contributing to a fulfilling experience. However, some customers noted concerns regarding the app's usability, citing frequent changes, a lack of desktop options, and extra clicks for basic information as confusing or difficult to navigate.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many expressing appreciation for the wonderful and caring... See more

User experience

Customers had positive experiences with the user experience, often praising the app's features, ease of use,... See more

Product

Clients share positive opinions on the product, with many finding the program effective and appreciating... See more

Application

Customers consistently note positive experiences with the app, finding it easy to use and a great tool for... See more

Service

Consumers find service to be ambiguous, with many enjoying the workshops and in-person meetings, citing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With the guidance and support of staff and fellow members I've managed to lose a considerable amount of weight, without drugs or exercise and 4 clothing sizes. Unfortunately, I'm not following the pla... See more

Rated 5 out of 5 stars

Weight Watchers transformed my mindset, health and overall quality of life! I use the app daily to track my foods, weigh in, and attend online meetings. All the tools and coaches are scientifically... See more

Rated 5 out of 5 stars

This WW app has so much more to offer than just keeping track of food/points. The coaches on virtual workshops are wonderful and caring with so many different types of workshops to choose from. This p... See more

Rated 5 out of 5 stars

I love my leader and the group that gets together weekly. We help to keep each other motivated and the tips that we learn from our leaders and each other are invaluable! I love the focus on overall he... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

161 reviews

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4.5

All reviews

(161)

161 reviews in the last 12 months

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Rated 5 out of 5 stars

The increased knowledge provided…

The increased knowledge provided regarding nutrition is extremely important especially to seniors. It’s a positive experience being with a group with similar challenges. Every week there us information from our coach or members that inspire me to continue my WW
Program.

8 May 2026
Rated 5 out of 5 stars

I have been going to Weight Watchers…

I have been going to Weight Watchers for many years and have had many consultants but I have learned the most from Susan Mariano and our group on Friday mornings at our meetings in London Ontario.
Because of her, I know more about the protein, fibre, etc that my body needs. The group we have is amazing and I will soon be at my goal.

8 May 2026
Rated 5 out of 5 stars

What an eye opener….

I was never interested keeping track of my food intake. What an eye opener I’m seeing when I count my points and realize how much food I am consuming in a day. Eliminating happy hour and sugary sweets out of my day has benefited me this week. Don’t feel as bloated and feel more alert. I trying my best to keep going. I’m usually one to fall off the wagon within the first 2 weeks

7 May 2026
Rated 4 out of 5 stars

You need to have more staff for…

You need to have more staff for weighing in people in your in person meetings
We have a good number of people in Our Sherwood Park , Alberta. Meetings need more than one person weighing in . Often don’t bother because line too long and will miss some of meeting .

1 May 2026
Rated 3 out of 5 stars

The overall plan is good

The overall plan is good. Healthy living, Healthy eating. Recent changes make it impossible for me to go to meetings and weigh in, so now I pay again, even as Lifetime member. Not a good move. Thankfully, I still have online meetings with some great coaches and there are way more supports online, from workouts to food guides to a 'social' community.

8 May 2026
Rated 5 out of 5 stars

Great program to keep me on track

Great program to keep me on track and committed to a healthy lifestyle.
The app on a easy to use, once I came familiar with it
I enjoy attending in person meetings
And have tried some of the recipes that are easy to follow and yummy

8 May 2026
Rated 3 out of 5 stars

Keep it simple

I am 77, been doing WW on and off since my 20's. I made goal in 1978 and have kept it off.
There have been many changes, unfortunately not all, for the better. Closing meetings was a big mistake.
My mother who was a WW her entire life would turn over in her grave if she knew WW offered drugs. I can’t say I'm a fan of all the changes. You need to listen to us.

8 May 2026
Rated 3 out of 5 stars

The coaches are the reason we keep…

The coaches are the reason we keep coming back. They are knowledgeable. They inspire and support, going beyond the meetings to elevate the group. Our coach has led us through Sun runs and fun runs, waiting at the finish line to cheer every last person to victory. Reaching our fitness and wellness goals are as important as the meetings and program.

The company is not supportive or reasonable. The workshops have become so limited that few can attend. Prices have continued to rise while services have remained close to Covid levels. Our workshop was combined and condensed with another so that we can be up to 80 people in one room. The changes and updates to the app seem to be the priority, rather than addressing the basic requests of members.

8 May 2026

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