Weight Watchers Reviews 

161
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 161 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the supportive and knowledgeable staff who create a comfortable and engaging environment. Customers appreciate the program itself, finding it effective and easy to follow, with many achieving significant weight loss and health improvements. The app is frequently praised for its convenience, detailed information, and features like macro tracking, which assist in achieving personal goals. However, some people were dissatisfied with the app's frequent changes and occasional issues with new feature rollouts, making it confusing to navigate or causing frustration with increased clicking for basic information. A few other people also felt that the virtual nature of some services reduced the personal touch, and there were concerns about the termination of virtual coaches without proper goodbyes.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers expressing appreciation for the wonderful, caring,... See more

User experience

Users describe positive interactions with the user experience, often praising the app's ease of use for... See more

Product

Reviewers mention positive feedback about the product, with many expressing satisfaction with the program for... See more

Application

Clients share positive opinions on the app, with many finding it amazing, informative, and easy to use for... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing enjoyment for workshops and in-person... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With the guidance and support of staff and fellow members I've managed to lose a considerable amount of weight, without drugs or exercise and 4 clothing sizes. Unfortunately, I'm not following the pla... See more

Rated 5 out of 5 stars

Weight Watchers transformed my mindset, health and overall quality of life! I use the app daily to track my foods, weigh in, and attend online meetings. All the tools and coaches are scientifically... See more

Rated 5 out of 5 stars

I love my leader and the group that gets together weekly. We help to keep each other motivated and the tips that we learn from our leaders and each other are invaluable! I love the focus on overall he... See more

Rated 5 out of 5 stars

Liz is a great coach, or guide or whatever our leaders are called these days! Always very positive and upbeat, creates a very comfortable environment for members and easily keeps the conversation goin... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

161 reviews

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4.5

All reviews

(161)

161 reviews in the last 12 months

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Rated 2 out of 5 stars

Out with the old, in with the new?

Focus seems to be more on external measures rather than health and internal measures eg., measuring protein/fats etc. vs. feelings of satiation, bloat, etc. Also, need to have simpler apps for the older demographic; even a choice for the member to have an app like the old tracking books - too much swiping and finding the basics with the 'present' app. And that's another concern, the app seems to be constantly changing! Lastly, more on managing Maintenance [of weight loss]. Members crave that, pardon the pun. Thank you for the opportunity to provide feedback.

13 May 2026
Rated 5 out of 5 stars

WW is a lifestyle for me

The app is easy to use which makes staying accountable and keeping an eye on what I am doing. Love the ability to see macros.
This is encouraging me to honestly track. My In person workshops with Lori and our regular Friday morning group provide support and encouragement every week.

15 May 2026
Rated 5 out of 5 stars

With the guidance and support of staff…

With the guidance and support of staff and fellow members I've managed to lose a considerable amount of weight, without drugs or exercise and 4 clothing sizes. Unfortunately, I'm not following the plan as rigid as I should so my weight is fluctuating. I know what i need to do, just need to get my head in the right place. It's a great program and works!!

15 May 2025
Rated 5 out of 5 stars

THIS COMPANY HAS COME SO FAR!!

This company has come so far in such a short period of time! I am so impressed with the program and the webinars, the coaches both online and in person are absolutely incredible!

15 May 2026
Rated 5 out of 5 stars

the in person workshops with Debbie S…

the in person workshops with Debbie S are great. My only comment would be that we need another person to weight members, there is only one and at the Sherwood Park location for Friday AM there is around 60 people attending. It’s hard for them to get everyone through before the meeting starts.

15 May 2026
Rated 5 out of 5 stars

The staff is the greatest

The staff is the greatest. They are encouraging, helpful, and always pleasant. They greet you when you enter, try to make you feel comfortable immediately. Thank you for a great weight loss journey.

1 May 2026
Rated 5 out of 5 stars

The WW program is for real people…

The WW program is for real people living a real life. It is about lifestyle. I love the virtual workshops and I used to attend weekly in person workshops.
I live in N.E. Calgary which for over 40 years was a flagship location. It did not reopen after Covid and you have lost a lot of members and new members because of it. Now it takes me 2 hours return to attend an in person 30 minute workshop. So I only go once a month to weigh in (I am lifetime).
I am disappointed that WW has decided to recommend the GLP1’s. These are drugs that a person has to be on for their lifetime. If they go off - it is just like a yo-yo diet - they gain the weight back and more.

9 May 2026
Rated 5 out of 5 stars

For one the accountability at meetings…

For one the accountability at meetings for me. Our leader Debbie is the best. She gets us engaged and pumps us up for another week. Plus I enjoy the social aspect of attending weekly meetings in person. Thank you Weight Watchers!

14 May 2026

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