wefixanysofa Reviews 326

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people are delighted with the quality of the products and repairs, often noting that their furniture looks and feels like new again. The pricing is frequently mentioned as very reasonable and offering great value for money. Consumers appreciate the efficiency and clear communication throughout the process, from initial quotes to the completion of the work. The staff's expertise and courteous manner are often commended, with many reviewers expressing their satisfaction with the detailed explanations and advice provided.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the efficiency,... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, efficiency, and... See more

Product

Consumers find the product to be positive, often describing how their furniture, such as sofas and recliners,... See more

Price

Customers had positive experiences with price. Reviewers consistently found the pricing to be very reasonable... See more

Quality

Reviewers highlight positive aspects of quality. Customers are delighted with the results, noting that their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome job Thankyou . When you consider the state of our setee a complete stranger says he can sort the problem at a very competitive price you do wonder if you should have replaced rather than rep... See more

Rated 5 out of 5 stars

We have elderly leather sofas that have been given a new lease of life by new cushions to replace the exhausted fillings that had been inside since they were purchased. Great bouncy new sofas which l... See more

Rated 5 out of 5 stars

After almost 10 years our beloved sofa was in need a freshen up. We contacted wefixanysofa.com who came and provided a quote the next day, within 2 weeks the sofa was repaired, re-cushioned and profes... See more

Rated 5 out of 5 stars

Had our 10 year old sofa repaired with 2 new seat cushions and replacement springs - it literally feels like new again! Adam the engineer was professional, and courteous and carried out the work to a... See more


Company details

  1. Furniture Store

Information provided by various external sources

The family run mobile furniture repair experts. We clean and rejuvenate fabrics and leather in the home. A quick, friendly & great value service for the Midlands and the North.


Contact info

4.9

Excellent

TrustScore 5 out of 5

326 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service

We had the foam in our sofa cushions replaced and the back cushions refilled. Chris did an excellent job and our sofa looks great. Really pleased with the final job and the service throughout . I couldn’t be happier.

5 March 2024
Unprompted review
Rated 5 out of 5 stars

Window Seat Cushion

I had a custom size window seat cushion made by wefixanysofa. In love with the finished result! Extensive choice of fabrics, super helpful team, competitively priced and fast turnaround. Highly recommended!

8 January 2024
Unprompted review
Rated 5 out of 5 stars

A fabulous job

A fabulous job. Adam measured up gave us a price & retuned 2weeks later with our back cushions ready to be put back in. Sofa looks like new now. Excellent service & job well done. Would definitely recommend

26 February 2024
Unprompted review
Rated 1 out of 5 stars

I was quoted £1269

I was quoted £1269 ! ridiculously extortionate might I add, Especially when I realised just how easy it was to do it myself for FREE. If you want to send your customers my way id happily do it for a fraction of the price I was quoted :) Not So Happy customer -Manchester

13 February 2024
Unprompted review
wefixanysofa logo

Reply from wefixanysofa

Hi A.Russell thanks for you feedback, we attended the property to look at the furniture to see what repairs were needed and gave you a quote, which we did all of this completely free of charge.

The quote was between £739.00 - £1269.00 including VAT, which was to carry out repairs on 6 x arm frames and complete replacement of 5 x seat foams. Some of this work was to be carried out in our workshop, for the strongest possible repair we would of been stripping down the arms to rebuild the frames and put the upholstery back which the repairs are guaranteed. We appreciate there may be simpler / quicker ways to do a repair but we only offer the strongest / best repair possible.

The foams are custom made shaped and sized to your sofa, using high density foam, the best quality available. It is a full foam replacement so all of the old foam removed and completely new foam put in.

Although we are a small family run business we still have an office and workshop to run and staff wages to pay, electric, gas, water, phone lines, internet, insurance and advertising to pay, etc. The fully qualified technician who attended the property that has been in his trade for over 20 years, who’s salary we have to pay and arrived in a fully taxed, insured and maintained van, fuelled and equipped.

We are really sorry that we couldn’t offer our services at a cheaper price, but hopefully you understand it’s not just some materials that go into repairing furniture. Unfortunately to get a technician out to your property takes more than just the technician himself, there are more people involved and it costs a lot of money to run a business like this, where we have a base and technicians travel out to your home, for which we haven’t charged you any money.

With that said we offer the best service we can afford to our customers, using only the best materials available and trusted people in the trade who have worked for us for nearly 10 years.

We do appreciate whenever you DIY any type of job it will always be cheaper as your own labour is free and you don’t have any of the above costs involved. It’s really impressive that you have been able to fix the furniture and we respect that, thanks for taking the time to leave your feedback, kind regards.

Rated 5 out of 5 stars

Happy we took a punt

We took a punt on this company to replace the foam in the sofa seats and back rests, also to repair a split seam.

They replied to my initial enquiry with a phone call and an estimate price.

We then arranged for a home visit to see what was required and measure up and give an accurate price for the job.
The day before I got a message with a time window for the visit, the fitter was here just before the time so happy days.

He measures up, informed us of what work would be required and finally a price. We agreed with everything and paid a 50% deposit.

3 days later we got a message with a time slot for the repair 2 weeks later.

The fitters came within the time window on the day in question. The work was carried out to a high standard and advice given about rotating the sofas to prolong the life of the foam. They cleaned up after themselves, just leaving the old foam bagged up for us to dispose of.

Overall I am very happy with the work as the sofas are now like brand new again at 1/3 of the price of new sofas. I would recommend this company for sofa repairs and repadding.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. They phoned the previous day to give us a time, and Adam phoned 30 minutes before to say when he would be there. Did an excellent job repairing our chair, checked everything else was okay too. No fuss, just a brilliant job by an excellent craftsman.

11 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

fantastic service Adam came to my home to reupholster my sofa cushions. Great communication and an excellent job very quick and clean. Very happy. Would highly recommend

18 January 2024
Unprompted review
Rated 5 out of 5 stars

After recently having one sofa re…

After recently having one sofa re foamed Adam returned to do our second one ,again the results were perfect and the job is done in such a professional manner always with a smile and a chat he even insists on cleaning up afterwards, we can't praise highly enough, thank you Adam & we fix any sofa

9 November 2023
Unprompted review
Rated 5 out of 5 stars

An absolutely first class service from…

An absolutely first class service from Adam who came to my home to repair an armchair leg that was loose and would no longer screw in tightly to the base. In the event, the two front legs were replaced and when I enquired about replacing the foam pad in the seat cushion he was able to measure up and do that at the same time. Not only was this company good on price but their communication was excellent. They responded to my online enquiry very quickly, gave me appointment for the following day and followed up with a time slot. Adam arrived at the time specified and completed the work within the hour. A very tidy, efficient and skilled worker and a job well done. I can recommend this company without hesitation and shall certainly use them again myself.

30 October 2023
Unprompted review
Rated 5 out of 5 stars

Recliner chair fixed, and quickly.

One of our recliner armchairs developed a problem with the reclining mechanism. The company that made it did not want to know, neither did a local furniture restorer.
Contacted wefixanysofa and within a week the problem had been identified and fixed.
Excellent service, cannot recommend high enough.

26 October 2023
Unprompted review
Rated 5 out of 5 stars

Just to say a big thank you saved us…

Just to say a big thank you saved us £3.5k as we was looking to get a firmer sofa as our one had gone soft, Chris came around measured up reassured us that it was only the cushions that had gone and the fact that the sofas still look new we went with your company replacing the 4 large cushions and filling the back cushions ours sofas now feel like new again a massive thank you to Chris who is a credit to your company
Regards stuart faulkner

17 October 2023
Unprompted review
Rated 1 out of 5 stars

They do not fix ANY sofa

They do not fix ANY sofa. We had a small tear and needed new cushions. They said they couldn't do it after providing pictures. They don't come out to quote.

6 October 2023
Unprompted review
wefixanysofa logo

Reply from wefixanysofa

Hi, thank you for your feedback, we cant always offer a repair for every type of issue as it’s not always economical to do so, especially when the leather is worn and torn in areas as these type of repairs require new leather hides to replace the worn and torn leather which don’t often match the old leather and is a very costly repair. This also cannot be done in the home and needs to be collected and done in a workshop which often makes the solution a costly and uneconomical repair option especially if the new leather doesn’t match the old leather making it not look right which is why sometimes we cant offer this as a repair. We’re really sorry that we couldn’t help you with your repair on this occasion.

Rated 5 out of 5 stars

A really good experience

Intended to use a local upholsterer to replace the foam in our sagging sofa cushions and backs - but he wanted to take them away for at least a week. Not good.
Contacted wefixanysofa who gave us a reasonable price with no hard sell, measured and took photos of the sofas, then came back two weeks later and did all the hard work of re-filling the cushions. They now look like new and we're mega pleased. Would definitely recommend this company.

24 August 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service - corner leather sofa with very sad cushions that was uncomfortable to sit on returned to former glory. Excellent website - online request for home visit - quick response - quote reasonable - we would have spent 4 times this to replace our sofa. Sofa looks fabulous Marty, Adam & Chris were fantastic - excellent service - can’t recommend highly enough.

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Really great job, great price.

Laura sorted me out with an appointment and Adam was brilliant - really friendly and he did a great job. I just wanted my fabric sofas cleaning and I'm so pleased with how it looks - and for a really good price too! Thank you

15 August 2023
Unprompted review
Rated 5 out of 5 stars

Amazing job

Amazing job! The 12 year old sofa looks like new. Actually, it is better than when we first got it. I will never get the husband off it now 🤣! Thank you WeFixAnySofa......

26 July 2023
Unprompted review

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