Great company
Great company. Excellent chargers and great infrastructure in our local area. Thanks Weev !
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Great company. Excellent chargers and great infrastructure in our local area. Thanks Weev !
Excellent service from day 1. David was always nice and friendly, always keen in helping and even contacting DFI and management companies. The installation of the charger was done in just a few hours and we also tried the charger at the end.
It is also worth noting my request for a charger was denied by 3 other companies.
I absolutely recommend Weev over any other company in the country.
Weev.ie, Shockingly bad service with a domestic installation - sales team took my money ok for an arranged domestic charger installation in Donegal. Subsequently failed to deliver the unit ordered - they shipped it from Belfast and their paperwork failed customs in Dublin, On the agreed day of installation they cancelled the appointment 13 minutes after it was supposed to have started. Complete let down. Buyer beware.
Hanging up the phone? Is that your customer service? You don't have enough staff to maintain and fix your chargers and you blame my car? And leave me in the cold to fix your charger? Poor, poor, port customer service!
Phone number does not work, you need to edit before making call. Gave up waiting for an agent as there was no reply.
Tried to use WEEV charging point at Drogheda bus station. Tapped my card started charging then stopped so 0% charge done. €50 taken out of my account. I didn’t realise this and checked connections and tapped again!! Exact same thing happened and another €50 taken out!!! I rang the help line who apologised and stated that I would get a refund in 24hours. I stated it really wasn’t good enough as €100 euro down and still had to charge my car. He stated would I get a call today and he would log my dissatisfaction!!! Now 24hours later no call and no refund!!!!!! Attempted to call help desk no response and states call log full so can’t leave a message!!! It’s just not good enough!!!!!
Charger in Manorhamilton did not work. Charged me €50 anyway. Called them, waited on hold a long time, no answer. Now I have to flag fraud with my card provider which will see my card cancelled for security reasons
Disappointing charging experience in Newry using a Weev 60kw charging pod. Downloaded app and registered. Received email with code. Followed instructions in app. Charge point failed to initialise on three separate occasions. After wasting 25 minutes gave up.
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