I booked a trip to Dublin before the pandemic started and had to cancel. I accepted a voucher from Weekend.com but like a lot of people had my doubts it would be honoured. I need not have worried. Ea... See more
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We booked a City Break to Vienna. Unfortunately flights from the UK to Austria were cancelled due to Covid. Notified very promptly about the enforced cancellation of our holiday. A few days later... See more
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Our four day travel experience to Orlando Florida has come to an end. All I can say is... Wow! Weekend.com, without knowing what to expect our trip exceeded our expectations. Embassy Suites Hotel on I... See more
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Great fast easy no hidden surprises! My only issue is advertising a price and it having to be sold out. Also there isn’t a single traveler pricing.. It happened to a few different destinations. But... See more
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Company details
Written by the company
Are you eager to see more of the world but don’t feel like you have the time to? Then you’ve found the perfect place. Whether you want to shop ’til you drop in Milan or see the Northern Lights in Iceland, weekend.com is designed to help you make the most of your Saturdays, Sundays, and whatever other days you can escape the office. We’ve built the perfect tool to help you see the world cheaply, easily, and conveniently on weekends. For too long, building the ideal weekend getaway has come down to hours of trawling hotel and airlines websites and juggling numbers to find the best deal. But with trivago's weekend.com you can find offers for direct flights and highly rated hotels in dozens of captivating cities across Europe and beyond. Are you looking to take the road less traveled? That’s okay, ‘cause so are we. Our powerful filters let you search for the perfect weekend away by everything from theme and hotel standard to flight time and even airline. It’s as easy to pop to Paris for a day of culture and wine as it is to take a mini break to Verona. Wherever your dream destination, we’ll help you build the perfect holiday. We're available as an app for iOS and Android or online at: weekend.com Built by a team of weekend adventurers worldwide, we’re available in the UK, Germany, Austria, Switzerland, and the Netherlands.
Contact info
trivago N.V., Kesselstraße 5-7, 40221, Düsseldorf, Germany
- info@weekend.com
- weekend.com
4.4
Excellent
978 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient booking service
Efficient booking service. Will now await the follow up in terms of tickets etc.
26 January 2020
Unprompted review
Reply from weekend.com
Hi Mrs D,
thanks for the positive feedback! We're happy to hear you're satisfied with the booking process. You should have received a booking confirmation with your itinerary via email by now. Have a great trip, and may many more follow!
Best,
your weekend.com team
A few hiccups during booking but these…
A few hiccups during booking but these were sorted out fairly swiftly by the very helpful staff
26 January 2020
Unprompted review
Reply from weekend.com
Hi Vicki,
thanks for the positive feedback! First off, we're sorry for any technical difficulties that might have occurred, but we're glad our customer support was able to help you out. Have a great trip, and may many more follow!
Best,
your weekend.com team
Reply from weekend.com
Hi GK,
thanks for the positive feedback! We're happy to hear you like our site and services. Have a great time away, and may many more follow!
Best,
your weekend.com team
My airport transfers were “lost”
My airport transfers were “lost” during transmission between weekend.com and the airline. The airport transfers to/from Stansted and London cost almost as much as my flight and I never received my transfers.
25 January 2020
Unprompted review
Reply from weekend.com
Hi Aime,
thanks for reaching out. We're sorry to hear your experience wasn't positive. We've looked into your case, and an agent from customer support has been in touch. Unfortunately, as the transfers weren't booked by us, our options to find our what happened are very limited. However, if there's anything else we can do for you, feel free to reach out to our agents anytime. We really hope for the best, and advise you contact the company you booked the transfers with directly.
Best,
your weekend.com team
I’m disappointed with the experience so…, hope the break is better than the booking
I’m disappointed with the experience so far, I booked a trip to Copenhagen, I expected an Itinerary by email, however I didn’t receive anything, I chased this up via email, I was sent reservation codes for the airline, still no hotel detail or check in. When I tried to access the Flights using the codes they didn’t work, I’ve sent another email asking the obvious questions, I hoping when it’s all sorted the break is much better than the booking experience.
25 January 2020
Unprompted review
Reply from weekend.com
Hi John,
thanks for reaching out. We're sorry about your bad experience. After booking, you absolutely should have received a booking confirmation via email – please check your junk folder to be sure it isn't there then contact customer support. They can see if the initial email did go out at all, and, if need be, send it to you one more time. Again, we apologize for the inconvenience, and hope you have a good time in Copenhagen!
Best,
your weekend.com team
Booking procedure.
Tried to book our holiday via the Website, but would not let me. Spoke directly to Mark in the office who was very helpful and booked the holiday for us.
Polite & explained the terms and conditions etc.
Not impressed with the Website, but Marc was great to deal with.
24 January 2020
Unprompted review
Reply from weekend.com
Hi Ian,
thanks for the positive feedback! First off, we're apologize for any technical issues that might have occurred during the booking, but we're glad Mark from customer support was able to help you out. Have a great trip, and may many more follow!
Best,
your weekend.com team
very quick and easy to book and very…
very quick and easy to book and very reasonable offers
24 January 2020
Unprompted review
Reply from weekend.com
Hi Martina,
thanks for the positive feedback! We're happy to hear you like our site and offers. Have a great trip, and may many more follow!
Best,
your weekend.com team
It is absolutely ironic that I was sent…
It is absolutely ironic that I was sent an email regarding my service with this company. This was my first time using this site to plan my spring break trip and put in my April dates. Then turned from 139euro to informing me of a change to 189euro but we decided to proceed. Booked our trip and then correctly booked our rental car on rentalcar.com. Waited 15 mins for receipt so that I could forward to my husband only to see Feb dates for the trip. I immediately called their office and was told no. Computer error was. Show on their part but they could offer me a 30% refund of my 800 euro. Are you fricking kidding me?! I tried not to lose my cool but this company has something up or just horrible policies. I know I never selected Feb and now I am stuck with a trip that I can not attend or provided with a 250 refund from a 800 buck trip that I noticed was wrong within 15 mins. Will not ever trust this company
23 January 2020
Unprompted review
Reply from weekend.com
Hi Kristine,
thanks for the feedback. We're sorry your experience with us was disappointing. Unfortunately, we don't make the cancelation policies – it all depends on the hotel and airline you booked with. That's why we'd strongly advise all customers double-check the booking they're about to make before going through with it. We don't benefit from canceled bookings either, and we're sorry if our customers are not satisfied.
Best,
your weekend.com team
Just booked but was straightforward
23 January 2020
Unprompted review
Reply from weekend.com
Hi Daksha,
thanks for the positive feedback! We're happy to hear you like our site, and have found a great deal for yourself! Have a great time away, and may many more follow!
Best,
your weekend.com team
would have liked prior information that…
would have liked prior information that foreign bank involved (which I don't mind) but my credit card would not process; took a lot of effort also would have wanted to know baggage policy beforehand
23 January 2020
Unprompted review
Reply from weekend.com
Hi Margie,
thanks for the feedback! Our customers' experience, opinions, and wishes are very important to us, so we'll make sure to look into what we can do to improve our services. Either way, we hope you have a great time away!
Best,
your weekend.com team
This sight has great offers if you can…
This sight has great offers if you can fly last minute. It is very user friendly. I had to call customer support about a mistake I made on my reservation. They picked up quickly and were very helpful and polite. I will use Weekend.com again!
22 January 2020
Unprompted review
Reply from weekend.com
Hi Lexi,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and customer support. Have a great time away, and may many more follow!
Best,
your weekend.com team
Booking very easy and all questions…
Booking very easy and all questions answered on the phone
so far so good
22 January 2020
Unprompted review
Reply from weekend.com
Hi Patrick,
thanks for the positive feedback! We're glad to hear our customer support was able to help you out. Now, have a wonderful time away!
Best,
your weekend.com team
Will definitely use this company again.
The arrangements for the holiday itself were excellent and telephone queries were answered promptly. The 2 small hiccups however concerned the booking process itself. Using my Safari browser the booking was not acknowledged and I was told by ‘weekend’ to use a different browser, by which time the holiday price had increased. Secondly, I phoned twice for an email confirmation but did not receive one and this is needed for the flight booking reference for boarding cards! However the price and quality of the holiday mean that I will definitely use ‘weekend’ again.
22 January 2020
Unprompted review
Reply from weekend.com
Hi Mrs Chaytor,
thanks for the positive feedback! We're sorry for any technical issues that might have occurred during the booking, and we're all the more glad to hear our customer service could help you out. You should absolutely have gotten an email confirmation by now. If that is not the case, please check your junk folder then contact our support team again. They will be able to check you in and send you all boarding passes via email. We hope you have a wonderful time away!
Best,
your weekend.com team
Worth a try
Easy to use and relatively inexpensive if you choose the right dates had a great time in Krakow for a weekend stay
20 January 2020
Unprompted review
Reply from weekend.com
Hi Mr Handcock,
thanks for the positive feedback! We're so happy to hear you had a great time in Krakow. May many more great weekend trips follow!
Best,
your weekend.com team
This was super easy to do
This was super easy to do, however I couldn’t seem to find a way to pay in a lump sum. All in all though v pleased with price and how easy the site was to access/use.
20 January 2020
Unprompted review
Reply from weekend.com
Hi Nicole,
thanks for the positive feedback!We're happy to hear you're satisfied. Indeed, a lump sum payment is only possible if you book on short notice. This way, you don't have to pay the full amount right away for a trip that you might be booking up to 8 months in advance.
Have a great time away!
Best,
your weekend.com team
So easy to book
So easy to book. Been on a weekend trip before with them and it was great. Hoping this one is as good
20 January 2020
Unprompted review
Reply from weekend.com
Hi John,
thanks for the positive feedback! We're always thrilled to hear from repeat customers! Have a great time away, and may many more follow.
Best,
your weekend.com team
So easy to book and the price…
So easy to book and the price advertised is the price you pay, no hidden extras!
19 January 2020
Unprompted review
Reply from weekend.com
Hi Diane,
thanks for the positive feedback! We're happy to see our customers happy, and hope you'll get to spend an unforgettable trip!
Best,
your weekend.com team
Had problems booking at first because…
Had problems booking at first because my bank says they are based out of Switzerland. However, we got it ironed out and i was able to pay online.
17 January 2020
Unprompted review
Reply from weekend.com
Hi Grace Lynn,
thanks for the positive feedback! We're glad it all worked out in the end, and hope you have an unforgettable time away!
Best,
your weekend.com team
Super Deal, Quick and Easy Process!
The process was quick and easy and the package deal was fabulous!!
17 January 2020
Unprompted review
Reply from weekend.com
Hi Karen,
thanks for the positive feedback! We're happy to see our customers happy – booking a trip should be quick and easy, after all! Have a great trip, and may many more follow.
Best,
your weekend.com team
We had a wonderful time on this trip
We had a wonderful time on this trip. Great hotel situated in Tribeca.The Hotel folks were kind and helpful. We were very annoyed with Spirit Airlines, as they charged us $49 for a standard carry on luggage. They nickel and dime everyone
16 January 2020
Unprompted review
Reply from weekend.com
Hi Krause Peter,
thanks for the positive feedback! We're happy to hear you had such a good time in Tribeca. Anytime you want to travel again, you know where to find us!
Best,
your weekend.com team
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