Did a lot of research and purchased the Vision 20W after having issues in a lot of discouragement with another laser company. After about a year, we decided to move up to the 45 W pro and in the meant... See more
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WeCreat is a pioneering team dedicated to making creation accessible to everyone. Our story began with a simple yet powerful vision: how to transform complex creative processes into simple, achievable actions? We are a group of innovators and creators who build intuitive laser solutions that unlock endless creative possibilities. Meanwhile, we are passionate believers in the power of creativity as the driving force of human progress. We delve deep into understanding creators' needs and continuously work to simplify their creative journey. From artistic pieces to innovative inventions, we're committed to making the process of bringing ideas to life easier and more enjoyable. We are excited to announce that our Vision and Vista products are now available for sale! These innovative solutions further enhance the creative process, making it even more seamless and enjoyable. We believe that when creation becomes simple, the world becomes more colorful. Follow us to be part of this creative revolution!
Contact info
113 Cherry Street, 98104, Seattle, United States
- support@wecreat.com
- wecreat.com
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Quick shipping and quality product
The equipment is was delivered timely…
The equipment is was delivered timely and setup was easy. Downloading the software was simple. It would be nice if the rotary was a fold down versus an attachment. However, it’s not a big deal. I love the machine.
I have been using the vista and Lumos…
I have been using the vista and Lumos for a little while now and the machines are both amazing. The Lumos is fast on my first test I didn't even realize it was completed. Can't wait to try the other products they offer
The ease of setting up and using the…
The ease of setting up and using the machine for a beginner made it enjoyable.
Learning more techniques as I go and improving my skills
I Love this machine
I Love this machine. I Love that there are groups that help us. Best machine ever
Just getting started learning how to…
Just getting started learning how to use the machine and the software, so far I am impressed with the machines cutting ability as well as engraving capabilities
very easy to set up love the auto focus
I purchase a Wecreat 45watt laser and…
I purchase a Wecreat 45watt laser and have had it 8 months and just started using it. The wire harness frayed with only 10 hours on the machine. It comes with a back up wire harness, the first sign of issues, I replaced it as it was instructed. It is binding up and has already started to fray just by moving it by hand. Poor design, it does engrave nice but now doesn’t work.
Failing Machine / Poor customer service
I bought a Vision Pro towards the end of 2025. The company failed to notify me that the fume machine I purchased was on back order. It would be another 2 weeks before I received it. The company gave me a lousy year subscription to their pitiful laser projects you can use in the software. Before the end of January 2026 my laser had failed. They made me pay to send it in for a replacement. Now I’m out a laser until I get a replacement and a month out from starting my business. Customer service are like drones with no life and could seemingly care less about you. I would not buy from again.
Not bad
I love the machine, but it has it quirks. Support is spotty. Machine will no longer auto-focus, even though I have followed all the troubleshooting options. Website is not easy to buy replacement cables. Bought the upgraded rotary, no instructions on how to re-work the original to make it fit correctly, and now it does not fit all the glasses I have.
Everything arrived in mint condition…
Everything arrived in mint condition extremely well packaged. I got an excellent excellent price and I’ve been using the laser cutter as often as I can.
Excellent customer service
Excellent customer service! Keep up the great work.
I haven't received the product yet
I haven't received the product yet, but the pre-sales service has been excellent so far. I received prompt and helpful responses to all my inquiries, which gave me the confidence to place an order. I am currently waiting for the shipment. I will, of course, update this review based on whether the product arrives on time and meets the promised quality.
update 1: nope. they are not even close to follow what they indicate on their website. 3 to 5 business days they say but it is already 5 working days and the parcel even didn't move yet.
Intuitive
This unit and software are very intuitive. It's been a seamless transition from my prior laser.
Customer Services is amazing
Purchased 40W Vision for personal use. Bought the Super Package. Was missing the auto feed. Contacted Customer Service and they are amazing. I am new to this whole laser world, but I think I have found my new hobby. I am in love with my laser!!! Software is easy, I would highly recommend it!!!
Has worked well so far
Has worked well so far, looking forward to using all its features
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