Lightning-fast payout after trouble-free collection. Like: The additional bonus for this trade (and these offers are made regularly) and that they came to my home for collection (offering this servic... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About We Buy Books
Written by the company
Contact info
United Kingdom
- 01706 212985
- info@webuybooks.co.uk
- webuybooks.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from We Buy Books

Reply from We Buy Books
Very easy with a great App
Very easy. Helpful. Generated over £200 for charity by having a book clear out; painful but necessary. Great App and great service.

Reply from We Buy Books
My trade got cancelled
My trade got cancelled. Reason being - to many damaged books which wasn't true.
We had to agree to disagree.

Reply from We Buy Books
Organised company. Offers low…
The company is,well organised and efficient. Offers for most books are very low.

Reply from We Buy Books
Excellent Service
The whole experience of listing and posting books, to sending them off and receiving payment, was straightforward and efficient. Will definitely recommend to others.

Reply from We Buy Books

Reply from We Buy Books
Quick cash out
Easy to use app and clear instructions on packaging and delivery. Great decluttering platform to give your kid's pre-loved books a second life to others without the hassle.

Reply from We Buy Books

Reply from We Buy Books

Reply from We Buy Books
Great customer service and seamless…
Great customer service and seamless process - would recommend service to others 😊👍

Reply from We Buy Books
Recommend WEBUYBOOKS
Webuybooks are very good at accepting nearly all the books I send.
Not all ways the top prices, but generally a quick payment system.

Reply from We Buy Books
Overall a good new app service
Being able to instantly value books and build a box for sale was very helpful. We were paid the amount agreed promptly. It's a really helpful service. I would have given 5 stars but for 3 things. 1. Many of my books, purchased as new paperbacks, were only valued at 20p. I removed these from the basket and donated them. 2. It is more difficult to value books without a barcode, I hope they find a way of overcoming this. 3. The Evri delivery hub we were directed to do not print labels like the one we were sent and we had to take the parcel home, sort the label out and then take it back for sending. Maybe the labels can be changed so all Evri places can print them? Small things to improve, but overall a good service and we will be using it again.

Reply from We Buy Books
A straightforward service
A straightforward service. Books into box and post office picked up and a couple of days later the money was in my bank.
Great

Reply from We Buy Books
We Steal Books
One star is too many!! Sent a few boxes and received the payment I expected with no problems. Then I sent a larger consignment including some more high value books (one quite rare). Lo and behold, some of the books they’d agreed to buy and I had definitely packed were apparently ‘missing’ and others were ‘damaged’ and I would not receive the amount they’d initially quoted. All the books I’d ever sent were in very good or excellent condition and it could hardly be a coincidence that it was the higher value books that were ‘damaged’ and the rare one that was ‘missing’. This is blatant out and out criminality; I’d go so far as to say theft. They pay out on your first consignments to get you hooked and then start coming up with excuses not to. What a great business model, rare books for free! And just bear in mind they will refuse to prove the ‘damage’ to you or even return what is YOUR property (they told me these books would be pulped. As if!!) and as for proving that a book I know I included is somehow ‘missing’…how do you do that? Well done on whoever came up with this scam at We Steal Books. I no longer buy their books from any online platform and be aware they sell under different names. They need investigating by Trading Standards at the very least. Be warned.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.