We Buy Any Car® USA Reviews 

73,352
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 8,067 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their professionalism, knowledge, and friendly approach, which made the process pleasant and comfortable. Many people appreciated the efficient and straightforward service, noting that the entire user experience was quick and seamless. Reviewers also found the prices offered to be fair and reasonable, often meeting their expectations. However, some customers also noted discrepancies between the initial online quotes and the final in-person offers. These reviewers felt that the online estimations were sometimes misleading, with the actual offer being significantly lower than anticipated.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the ease and efficiency of the... See more

User experience

Clients share positive opinions on user experience, frequently describing the process as easy, simple, and... See more

Price

Users generally express satisfaction with the price they received for their vehicles, often describing it as... See more

Customer service

Customers had positive experiences with customer service, consistently praising the high level of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ms Shawanda Gordon was very professional and courteous while providing an accurate assessment of my vehicle's value. While I didn't receive the amount I had hoped for, we were able to negotiate a fair... See more

Rated 5 out of 5 stars

Our sales person, Darius, made the entire experience successful. He was knowledgable, friendly, giving us all The information we needed to sell Our car. He made the entire experience from start to... See more

Rated 5 out of 5 stars

The whole process went very smoothly but what made it "great" was their field representative who came out and looked over the car. His name was Raymond and he made the whole experience a pleasure. We... See more

Rated 5 out of 5 stars

Mr. Hines is awesome! He is most knowledgeable, professional, patient, and personable. Quite candidly, we had some questions and reservations about selling our car but Mr. Hines thoroughly answered o... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info


4.8

Excellent

TrustScore 5 out of 5

73K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(73,352)

7,697 reviews in the last 12 months

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Rated 5 out of 5 stars

The buyer for my truck was very helpful…

The buyer for my truck was very helpful and polite and honest. I really appreciate his kindness and knowledge about the reason he offered me the price he did, and I accepted it based on what he shared with me about my vehicle. Thanks

9 July 2026
Rated 5 out of 5 stars

We had a great experience!

We had a great experience. Our salesman Ed was a pleasure to work with. He walked us through the process and answered any questions we had. He was very professional and knowledgeable, easy to talk to and had us out the door with check in hand in under an hour! Thanks Ed! Would recommend we buy any car to friends and family.

8 July 2026
Rated 5 out of 5 stars

Donald was excellent to deal with

Donald was excellent to deal with, I had made an appointment online for my mom and the dealership where she was buying her new car kept her much longer than expected, Donald was very accommodating and super friendly, I can’t say enough good things about him. I did the buy out online questionnaire and answered all the questions to the best of my ability on her 2018 ford EcoSport with only 51,000 miles on it. The offer made online was $8700.00 Then when we went to the office the CARFAX was run the offer went down by $2500.00 to $6200.00 There was a parking lot accident years before where someone ran into the passenger front door of and fender, the car was repaired at the ford dealership and no significant damage was done no frame damage, no R title. I was very surprised the value went down by almost a 1/3 of the first offer made. Next time if I’m Looking to sell a car I will shop around more and get multiple offers from different companies.

7 July 2026
Rated 1 out of 5 stars

Online they estamted my car for 795…

Online they estamted my car for 795 when i got there after i drove for hour they gave me 200$ but i refued and they gave me 300,and the issue was the same thing that i mentioned online. If they don't come and inspect your car don't go to them never.

7 July 2026
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Hi Kalid,

We're sorry to hear that your appointment didn't deliver the five-star customer service experience that webuyanycar.com is famed for and we apologize for failing to meet your expectations. We've reviewed the details of your visit and would like to respond specifically to the points raised in your review.

Our website provides a valuation estimate, not an offer. It is an online valuation generated from the information provided by the customer. Our offer is always set after a professional, in-person appraisal that verifies the vehicle's condition and history and reflects its market value. That appraisal, together with the vehicle's history report, surfaced significant issues affecting the vehicle's value, including one that was not disclosed during the online valuation.

During your online valuation, you disclosed that the vehicle had previously been in an accident, and we thank you for that. What was not disclosed is that the accident resulted in the vehicle being declared a total loss, which is a declaration you are required to make during the online valuation process. Your vehicle's Experian AutoCheck history discloses that on April 15, 2026, the vehicle was reported as an insurance total loss and sold by the insurer, with the claim paid to the insured. The same history also documents two failed safety inspections, the most recent in January 2026. A total-loss record materially affects a vehicle's value and must be disclosed to any prospective buyer.

Separately, our buyer's professional, in-person appraisal documented several condition issues, including:
- Structural damage
- Rust to the driver-side front fender requiring repair and paint
- A cracked front bumper requiring replacement

Our OBD-II diagnostic scan revealed 5 active fault codes:
- P0171: System too Lean (Bank 1)
- P0304: Cylinder 4 Misfire Detected
- P2195: O2 Sensor Signal Stuck Lean, Bank 1 Sensor 1
- P2238: O2 Sensor Positive Current Control Circuit Low, Bank 1 Sensor 1
- P2A00: O2 Sensor Circuit Range/Performance, Bank 1 Sensor 1

We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation.

We take your feedback very seriously and have logged a formal complaint on your behalf. The Area Manager responsible for our team in Manassas is investigating and will be reaching out to you directly to discuss your experience and find a way to restore your faith in webuyanycar.com.

Our team works to deliver a five-star experience for every customer, and we'd appreciate the opportunity to do the same for you.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Quick and easy

Jerry was extremely informative throughout the entire process. He performed a thorough inspection of my vehicle explaining what he was doing as he was doing it. We agreed upon a fair price and funds were in our bank account before we left.

7 July 2026
Rated 5 out of 5 stars

Mr Welton Hines

Mr. Hines is awesome! He is most knowledgeable, professional, patient, and personable. Quite candidly, we had some questions and reservations about selling our car but Mr. Hines thoroughly answered our questions and alleviated our concerns. Thank you Mr. Hines, we feel fortunate to have had the opportunity to complete this process with you; all the best to you.

6 July 2026

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