We Buy Any Car® USA - Union Park, FL Reviews 

398
TrustScore 5 out of 5

4.8

9633 E Colonial Drive, 32817 Orlando, FL, US


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Rated 5 out of 5 stars

On time appointment, Francine very helpful, took care off me as soon I walked in to her office. Very helpful, courteous and great customer service. She explained very well and what it was for each... See more

Rated 5 out of 5 stars

I like that she explained what she was going to look at on the vehicle and why and any tools she was going to use. She explained items she found that would require repairs to arrive at a fair value fo... See more

Rated 5 out of 5 stars

Francine made my visit to sell my car accommodating and well worth my time. The entire process was simple and straight to the point, even with the fact that I was upside down with a lien attached and... See more

Rated 4 out of 5 stars

I couldn’t speak with a Manager regarding the purchase price. I thought the evaluation process was a bit more than it needed to be. Perhaps I could have gotten a bit more for my car. Also, as a per... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Union Park, FL

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 9633 E Colonial Drive, 32817, Orlando, FL, United States

  • (321) 231-7550

4.8

Excellent

TrustScore 5 out of 5

398 reviews

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4.8

All reviews

(398)

7,721 reviews in the last 12 months

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Rated 5 out of 5 stars

I like that she explained what she was…

I like that she explained what she was going to look at on the vehicle and why and any tools she was going to use. She explained items she found that would require repairs to arrive at a fair value for my vehicle.

29 August 2026
Rated 5 out of 5 stars

Sold my Car!!

On time appointment, Francine very helpful, took care off me as soon I walked in to her office. Very helpful, courteous and great customer service. She explained very well and what it was for each document page as I was signing my documents. I was very please and will recommend you to anyone. 5STAR

14 August 2026
Rated 5 out of 5 stars

Francine made my visit to sell my car…

Francine made my visit to sell my car accommodating and well worth my time. The entire process was simple and straight to the point, even with the fact that I was upside down with a lien attached and would have to pay the difference to be free and clear. Overall I'm impressed with the experience and would highly recommend them to my friends and family :)

21 July 2026
Rated 4 out of 5 stars

I couldn’t speak with a Manager…

I couldn’t speak with a Manager regarding the purchase price. I thought the evaluation process was a bit more than it needed to be. Perhaps I could have gotten a bit more for my car.

Also, as a person with Physical disabilities, I called to tell them I could be a bit late and was told I may need to reschedule because that location was booked solid — yet in the nearly two hours I was there, not one customer came in.

3 July 2026
Rated 2 out of 5 stars

Gentleman was very nice but I waited 45…

Gentleman was very nice but I waited 45 minutes and I could tell a bait and switch was coming once he started helping me . They quoted me 21900 for the car and then changed it to 21,300. Allegedly because 10 days had passed. Thanks for wasting my time. I walked for 600 more dollars.

24 June 2026
Unprompted review
We Buy Any Car® USA - Union Park, FL logo

Reply from We Buy Any Car® USA - Union Park, FL

Update 7/16/2026

Thank you again for coming in to see us. We understand you'd agreed an offer and planned to return to complete the sale, and that the follow-up to finish didn't end up happening — we're sorry we weren't able to get you back in.

We'd genuinely welcome the chance to help you complete the sale. Our team would be glad to take another look and work with you to get it done. If you're still interested in selling, please reach out to us at customerfeedback@webuyanycarusa.com and we'll make sure someone takes care of you right away.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Hi Karibrich,

Thank you for taking the time to share your experience, and for the kind words about the team member who helped you. We're sorry your visit left you frustrated, and that the wait added to that. Your feedback is a direct reflection on the performance of our in-branch team and they are so sorry to hear that they let you down.

Bait and switch is an illegal and immoral business practice and does not happen at webuyanycar.com. That is absolutely not what happened here.

Our website provides a valuation estimate, not an offer. It is generated from the information provided by the customer and reflects market conditions at the time it is produced, and an online valuation is valid for a limited period. Vehicle values move, so a figure produced at one point can differ from one produced later.

Our appointments also include a full in-person appraisal and a review with our pricing team, a process that often gives us room to improve on the initial figure. We're sorry we weren't able to complete that with you before your visit ended, and make you the market-beating offer you should have received.

We take your feedback seriously and have logged a formal complaint on your behalf. The Area Manager responsible for our team in Union Park is investigating and will be reaching out to you directly to discuss your experience and find a way to restore your faith in webuyanycar.com.

Our team works to deliver a five-star experience for every customer, and we'd welcome the opportunity to do the same for you.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Grateful!!! This company is AWESOME!

My experience with this company has exceeded all expectations. It has been a true blessing from God to have crossed paths with you. Francine, no rating could possibly do justice to your empathy, warmth, and professionalism—and above all, the way you made me feel like part of your own family; you are truly on another level. Thank you for all your help and for going the extra mile for me; even when setbacks arose, you let nothing stand in the way of providing your high-quality service. Noel, you went the extra mile as well, showing me that there are still people who do their jobs the right way—people who are willing to go as far as humanly possible, and even more so, are willing to go just a little bit further. May God bless you both always! Wishing you continued success! 100 out of 100!

25 March 2026
Rated 5 out of 5 stars

Francine is amazing!!

Francine at the union park location was very professional and helpful. She made selling a car so easy! She offered a fair price and it was a fast, and seamless experience. She even paid for my uber ride home. I’m so happy I was able to work with her!

16 March 2026
We Buy Any Car® USA - Union Park, FL logo

Reply from We Buy Any Car® USA - Union Park, FL

Hi Cassandra,

That uber ride home is a nice touch, isn't it? So pleased Francine took good care of you at Union Park — sounds like she made the whole thing easy from start to finish. If anyone you know needs to sell, send them our way.

All the best,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Fast, Professional & Reasonable

The Orlando office was a pleasure to do business with. The entire team was fast and professional! Joshua came out within a day to assess the car, and he was just an all around nice gentleman. Very knowledgeable and thoughtful. Pick up team came out soon after. It was quick, easy, and reasonable! 5 Stars

12 November 2025

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