I highly recommend to try we buy any Car .com first before other methods of selling because its fast,fair and Professional for only one hour of your time. Perfectly satisfied. Thanks Cheryl .
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
All aspects of working with We Buy Any Car in Mentor, Ohio, were excellent. Cheryl Waller, the Mentor branch manager, is knowledgeable, trustworthy, and so pleasant to work with, and she made sure to... See more
Everything went very smooth. My only disappointment was the disparity between the online quote and the actual. Still proceeded as I don't really need the car anymore and it's 19 years old with 224K... See more
Your representative Cheryl made this a stress free experience. She took the time to explain the process and made sure we understood how each process step worked. We agreed on a price and within an... See more
Company details
About We Buy Any Car® USA - Mentor, OH
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
7471 Tyler Blvd, Tyler Commons Unit E, 44060, Mentor, OH, United States
- (440) 797-1099
4.8
Excellent
423 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cheyrl was very nice and personable
Cheyrl was very nice and personable. The whole process was fast and transparent
7 October 2025
Cheryl Waller was friendly and easy to…
Cheryl Waller was friendly and easy to deal with. She was thorough and explained all the steps in the process. Keep up the good work.
27 September 2025
Cheryl was fantastic
Cheryl was fantastic. Explained the process well and took the amount of time she stated. Received fair value for a 20 year old vehicle.
21 September 2025
Your representative Cheryl
Your representative Cheryl made this a stress free experience. She took the time to explain the process
and made sure we understood how each process step worked. We agreed on a price and within an hour were on our way back home. Excellent customer service.
12 September 2025
Good experience
Cheryl was very helpful with our transactions. She took the time to answer all our questions and give us a fair price for our car.
31 August 2025
The manager was very professional and i…
The manager was very professional and i felt very comfortable with the service.
28 August 2025
Cheryl Waller at the Mentor location…
Cheryl Waller at the Mentor location was very thorough in examining our car. We feel that the final amount paid was fair. I would recommend this location as an option for anyone to sell a car hassle free.
23 August 2025
Other than printer issues when printing…
Other than printer issues when printing the check, it was a great experience. Even then, the customer rep was understanding and worked through the issues.
19 August 2025
Cheryl is great
17 August 2025
It was physically located the closest…
It was physically located the closest to our home of all of the other companies (Carvana, Carmax, AutoNation, etc.). I had planned to visit several of them, but did not go any further. The initial quote was in line with the other companies and they stuck to their price. The lady in charge, Cheryl, was extremely friendly, knowledgeable, and a pleasure to deal with. I had an appointment which probably helped. It was done in about 40 minutes. I left with a check in hand. I got less than what the Blue Book suggested for a private sale but there were no hassles or scammers to deal with.
12 August 2025
Reply from We Buy Any Car® USA - Mentor, OH
Hi John,
Although we love to receive feedback from our customers, it's always optional and writing a review should never be painful.
We're sorry to hear our team did not deliver on the five-star customer service experience we promised, and we'd love to know more. Our team is available at customerfeedback@webuyanycarusa.com. Let us know where we fell short and we'll do our best to make it right.
Best regards,
Jeremy, on behalf of webuyanycarusa.com
Honest intelligent helpful
Honest intelligent helpful. And she made it a fun experience
5 August 2025
You all are a rip off you give one…
You all are a rip off you give one price and go home with a much lower amount . I will never recommend your company to anyone. You people are all for your selves.
7 August 2025
Reply from We Buy Any Car® USA - Mentor, OH
Hi William and thank you for choosing webuyanycar.com to sell your Hyundia. We deeply appreciate your business and are sorry to hear our team failed to provide you with the legendary five-star customer service which we are famous for. I have escalated your complaint to the manager of the buyer who assisted you in Mentor, OH and they have made multiple attempts to reach you.
The online valuation is an estimate based on the information you provide about the vehicle. We hate surprises as much as you do, which is why we ask you about the vehicle's condition. I see from information provided online that you stated the Hyundai had no damage or any mechanical issues. Like any buyer, we do carry out an appraisal of the vehicle and our offer is based on the overall condition of the vehicle. Our team should have made you aware of the inspection process on the confirmation call.
During our appraisal we noted damage to the muffler, burn holes in the driver's seat and extensive rusting of structural components underneath the vehicle. We also checked the vehicle's diagnostic systems which revealed error codes had been reset fourteen miles before we appraised the vehicle. Our AI detected abnormal engine noise, and this was verified by a human technician. As a matter of procedure, we will have the appraisal notes, photographs, and diagnostic reports checked by a senior technical expert to ensure that the findings were accurate and fair.
It is exponentially more important for us to have a happy customer than know you feel unhappy about the offer you accepted. If there is anything else we can do to restore your faith in webuyanycar.com, please do not hesitate to let us know at customerfeedback@webuyanycarusa.com.
Warmest regards,
Mike, on behalf of webuyanycar.com
Friendly and explained things in detail…
Friendly and explained things in detail and worked with you on price. Would recommend to others
26 July 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.