Ms. Johnson was helpful and understood my feelings regarding the sale of the car. What I learned was that you cannot rely on Experian Autocheck or Carfax to accurately provide correct data. This vehi... See more
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See what reviewers are saying
Terrie is absolutely amazing! She was very patient and helpful through the entire process! I had an issue with my title from where I bought my vehicle from originally and it took a couple of days to g... See more
Very good experience working with Deborah Nelson at the Melbourne location. She was very accommodating and took care of my 87 year old mother as she couldn't drive anymore and was therefore selling h... See more
The branch manager explained the process at the outset then went over everything as each step was completed. She made me feel comfortable though I was a little anxious dealing with a company I had not... See more
Company details
About We Buy Any Car® USA - Melbourne, FL
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
3238 West New Haven Avenue, 32904, Melbourne, FL, United States
- (321) 361-4727
4.9
Excellent
560 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service
Ms. Johnson was helpful and understood my feelings regarding the sale of the car. What I learned was that you cannot rely on Experian Autocheck or Carfax to accurately provide correct data. This vehicle was purchased in Oct of 2022 and the Experian report of 20 October and a Carfax report of 21 October revealed no accidents on what I believed being sold by a dealer to be a pristine vehicle. However, We buy any car revealed a minor damage accident on June 28, 2022 in The Villages Florida, which reduced the sale value, but would have also affected the October 2022 value if it had been revealed! So thanks to webuyanycar I now know that defects could still be hidden even with alleged appropriate checks/history reports!
28 June 2026
Buy again satisfied customer
The representative, Terri Johnson was professional, respectful and made the whole inspection and purchase process a positive experience.
I highly recommend doing business with Webuyanycar
Melbourne, Fl office.
I was pleased with my final sale price.
21 June 2026
Terry was very professional and did her…
Terry was very professional and did her best for me!Highly recommend her and the business!The process was was a great experience!
21 June 2026
Terry was simply the best
Terry was simply the best, we shared patience, laughter and ran got her some Flowers to say thank you!
16 June 2026
Pleasant staff and Zach explained each…
Pleasant staff and Zach explained each step of the process
12 June 2026
Terry was wonderful she went out of her…
Terry was wonderful she went out of her way to help me and she was very kind and considerate and she got me the best price she could
6 June 2026
Terrie is absolutely amazing
Terrie is absolutely amazing! She was very patient and helpful through the entire process! I had an issue with my title from where I bought my vehicle from originally and it took a couple of days to get straightened out, but she kept me updated daily, even though she had a busy schedule herself! She also helped get new more than I expected, so that was a huge plus 😊 Thank you so much for everything!
6 June 2026
Terrie was GREAT!
Terrie was extremely informative letting me know and understanding the process. She was very friendly and made the whole process enjoyable.
5 June 2026
Great service
5 June 2026
It was a pleasure working with Terrie…
It was a pleasure working with Terrie and we felt we weren’t low balled and received a fair offer.
2 June 2026
Veery easy and polite experience
Veery easy and polite experience. I would recommend them.
2 June 2026
Awesome job
26 May 2026
Terrie is amazing at her job!
Terrie is amazing at her job!!
Professional, courteous and respectful!
I appreciate how easy she made the transition experience.
Thank you Terrie, because of you, I would use this company again.
Daniel
27 May 2026
Great experience
Terrie was very friendly and explained the process and described each step. Would have liked more for my car but it was a fair offer.
22 May 2026
This company's offer was the lowest in…
This company's offer was the lowest in the market, basically an straight insult to even mention this. They offered $6000 below CarMax, Carvana and a local dealer.
Just wasted an hour of my time for them to take 100 pictures and recordings. I thought this was an ok company but changed my mind and never will go back again. BTW for those local the location is in a old strip mall in Melbourne.
20 May 2026
Unprompted review
Reply from We Buy Any Car® USA - Melbourne, FL
Update 5/26/2026
Hi ArthurV,
Thank you for taking our team's call to discuss your experience. We're sorry that we couldn't meet your expectations on price.
We did check what CarMax had offered, and our final offer was very well positioned by comparison. If the sale to them doesn't work out for any reason, we would be glad to assist.
Our team in Melbourne, FL has earned a 4.9-star rating across 542 verified customer reviews on Trustpilot (https://www.trustpilot.com/review/webuyanycarusa.com/location/melbourne-fl). Those reviews reflect the experience we work to deliver at every appointment and we're sorry that our team was unable to provide you with the same legendary customer service experience on this occasion.
If anything remains unresolved, our Customer Experience Team would welcome the chance to hear from you directly at customerfeedback@webuyanycarusa.com.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Hi ArthurV,
Thank you for choosing webuyanycar.com and for taking the time to share your feedback following your visit to our Melbourne, FL location. We're sorry to hear that our offer didn't meet your expectations.
Our online valuation is based on the information provided by the customer. The final offer reflects the verified condition and history of the vehicle after a professional, in-person appraisal. In this case, our appraisal identified two findings that materially impacted resale value:
• Our diagnostic tool detected that the vehicle's trouble codes had been recently cleared prior to your appointment, which raises concerns about underlying issues that may have been masked
• The vehicle's history report showed prior accident damage with diminished value, which carries through to the wholesale and retail market regardless of repair quality
The photographs and documentation taken during your appointment are part of our standard appraisal process. We document every vehicle thoroughly so that our offers are defensible, transparent, and tied to verifiable condition findings rather than guesswork. We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation.
Regarding the offers you received elsewhere — we genuinely cannot speak to how other buyers arrive at their numbers. We have nothing to gain by undervaluing a vehicle. We are a buyer in a competitive market with thousands of branches, and our valuations are guided by national market data, vehicle history, and the in-person inspection. If we cannot make a competitive offer on a given car, that is the right outcome for both sides and we never want a customer to feel pressured to sell.
We're sorry we couldn't reach an agreement on this occasion. If you'd like to discuss your experience further, please don't hesitate to reach out to our Customer Experience Team at customerfeedback@webuyanycarusa.com.
We'd welcome the opportunity to earn your business in the future. This review has been escalated to our leadership team and our Area Manager will be reaching out to you directly to see how we can address your concerns and restore your trust in We Buy Any Car.
Warmest regards,
Kevin, on behalf of webuyanycar.com
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