This was my first time contacting a business on line to sell my car and did not know what to expect. I spoke with Joshua in the Brook Park, OH location and made an appointment for an appraisal of my... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Joshua was great to work with, and the whole process was quick, easy, and enjoyable. He was friendly, professional, and gave me a fair and reasonable offer based on the condition of my car. I really a... See more
Company replied
Josh was very friendly, knowledgeable, and communicative. From my initial call to schedule an appointment to leaving with a check the process was very simple. Josh went over all needed paperwork and e... See more
Joshua was very good, informative and walked us through the process to evaluate our vehicle. Was very personable. He gave us a very fair price compared to other places and made the process easy. We go... See more
Company replied
Company details
About We Buy Any Car® USA - Brook Park, OH
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
5300 W 130th Street, 44142, Brook Park, OH, United States
- (216) 202-6037
4.7
Excellent
430 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This was my first time contacting a…
This was my first time contacting a business on line to sell my car and did not know what to expect. I spoke with Joshua in the Brook Park, OH location and made an appointment for an appraisal of my car. Joshua was great to work with. He inspected and test drove my car, presented the quote for purchasing my car along with his honest opinion of the mechanical and body issues he found during the inspection. At no time did I feel pressured to sell the car. We agreed on a price. I signed over the title and received payment on the spot. The whole process from start to finish took approximately one hour. I would highly recommend We Buy Any Car.
21 October 2026
the ad says we buy any car USA but I…
the ad says we buy any car USA but I couldn't get a code to verify my phone so I called and was told I'm out of there area, I live in Cleveland Ohio, I'm in the USA
this is false advertisement
and I'm upset you advertise everywhere but I'm out smdh
so wrong
26 October 2026
Unprompted review
Reply from We Buy Any Car® USA - Brook Park, OH
Hi Karis,
Cleveland is very much an area we serve, and we would not want anyone reading this to come away thinking otherwise. Our Cleveland team works from five branches across the region, supported by mobile buyers who visit customers at home:
- Brook Park: 5300 W 130th Street, Brook Park, OH 44142
- Bedford Heights: 5399 Bedford St, Bedford, OH 44146
- Mentor: 7471 Tyler Blvd, Tyler Commons Unit E, Mentor, OH 44060
- Stow: 895 Hampshire Rd, Unit C, Stow, OH 44224
- Strongsville: 15133 Pearl Rd, Strongsville, OH 44136
We only advertise in the markets our branches and mobile buyers serve, so if you saw us advertised in Cleveland, it is because we are here and ready to buy your car.
We have searched our records and cannot find anyone under your name, so we are not yet able to see where things went wrong. We record and transcribe our calls for quality and training purposes, and if anyone at webuyanycar.com gave you incorrect information, we want to know about it so we can address it with the team.
Please email our Customer Experience Team at customerfeedback@webuyanycarusa.com with the phone number you were trying to verify and the number you called, and we will be happy to help you get a valuation and an appointment at whichever location suits you. If we have fallen short of the five-star service we set out to give everyone who comes to us, we are committed to making that right.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Employee had car knowledge
Employee had car knowledge, Fairminded but firm. Good communicator
9 October 2026
Great experience
Josh was phenomenal. Very knowledgeable, professional, and personable. The process was super easy, and I received more than I expected for my vehicle. Would definitely recommend.
11 October 2026
Reply from We Buy Any Car® USA - Brook Park, OH
Hi Joseph,
We really appreciate your business. We're thrilled you got more for your car than you'd expected, and we love that Josh made it all so easy.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Joshua was very good
Joshua was very good, informative and walked us through the process to evaluate our vehicle. Was very personable. He gave us a very fair price compared to other places and made the process easy. We got paid the same day!
6 October 2026
Reply from We Buy Any Car® USA - Brook Park, OH
Hi Robert,
Thank you for choosing webuyanycar.com. I'm so glad Joshua walked you through everything so clearly, and that you came away content with the price.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Joshua was great to work with
Joshua was great to work with, and the whole process was quick, easy, and enjoyable. He was friendly, professional, and gave me a fair and reasonable offer based on the condition of my car. I really appreciated how simple and straightforward everything was. I would definitely recommend Joshua and We Buy Any Car!
22 September 2026
Reply from We Buy Any Car® USA - Brook Park, OH
Stephen, a recommendation like this one means a lot, and Joshua has earned it. We're pleased the offer felt right to you, and we appreciate you writing this.
All the best,
Jeremy, on behalf of webuyanycar.com
Checks are not available for days
Checks are not available for days. Mangers talk aggressively to u and want to continue to argue that issues are my fault. Bad experience from start to finish
26 August 2026
Reply from We Buy Any Car® USA - Brook Park, OH
Update 9/10/2026
Your local Area Manager has now spoken with you directly. Thank you for taking the call.
We hope the conversation fully addressed your concerns. If you would like to take it further, our Customer Experience Team at corporate is there to help at customerfeedback@webuyanycarusa.com.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
----------------------------------------
Thank you for choosing webuyanycar.com to sell your vehicle, and for taking the time to tell us how it went. Our team came out to your home to buy it and then handled everything that followed, and a one star rating tells us they fell a long way short of the five star service we set out to provide on every appointment. We are sorry.
What you have described about those conversations is what I want to take first. Being talked over, or being told that the problem is yours, is not the standard we hold ourselves to and it is not something we accept from anyone on our team. We record all of our calls for quality and training purposes. Those conversations are being listened to by someone who was not part of them, and if that is how they went, we will deal with it.
On the check itself, our checks are issued by a nationally recognized financial institution, are backed by millions of dollars in cleared funds, and the funds are made available for immediate release to the depositing bank. We place no holds on that release, so where a delay happens it comes from the policies of the receiving bank rather than from us. That is little comfort when you are the one waiting, which is why our accounting team can speak to your bank directly, confirm the funds are sitting there and get them released to you. That is help you are entitled to and it is there for you now.
I have escalated all of this to the Area Manager responsible for our Cleveland team, who is looking at how you were dealt with and who has been trying to reach you directly. Making this right, and giving you the five star experience you should have had, is what we are committed to.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
It was fine
It was fine. Would have liked more for the car but the reality was it just wasn't worth as much as we hoped. Joshua did the best he could price wise and was a good guy to work with.
22 August 2026
Great experience
Great experience! Not much time involved making the transaction. Very good sales person! Very pleased.
16 August 2026
Josh Read’s customer service skills are…
Josh Read’s customer service skills are excellent and he is an invaluable asset to your company in view of this. He’s honest, thorough, ethical and his sense of humor makes you feel comfortable and at ease. He represents your compamy quite well and the perfect person in this position.
17 July 2026
Great, transparent experience with Josh
Josh was very friendly, knowledgeable, and communicative. From my initial call to schedule an appointment to leaving with a check the process was very simple. Josh went over all needed paperwork and even reminded me about places to look in my vehicle to make sure no belongings were being left behind.
14 July 2026
My experience was awesome from the…
My experience was awesome from the phone call to the appt to the sale of the car. Joshua was very pleasant,knowledgeable,patient ,so fun to deal with the heat outside was killing us both lol But if you want a great experience selling ur car give this company and location a try you won't be disappointed.
30 June 2026
Make life easy, sell your car here! You won't regret it.
We buy any car was so helpful to me and my husband when we wanted to sell our Nissan Rogue and trade up to a newer model. I do recommend you make an appointment instead of just walking in. This will minimize the time you are waiting as appointments are priority. The whole process takes under an hour and the guys at we buy any car make it as easy as possible for you. We were helped by Josh and he was pleasant, helpful and really took care of us. He was able to get me a fair offer for my Nissan despite it being up there in age. I did not want to deal with private buyers or even worse the salesmen at dealerships, and I am glad I didn't because this method of selling my car was easy, convenient, and fair. I would recommend going to we buy any car because they seem honest, trustworthy and knowledgeable. I even left something behind in the car and Josh was kind enough to call me a few days later and let me know he would put it aside for me to pick up. I really appreciated that. Josh you are a class act, and I will recommend you to anyone I can! Thank you for all of your help!
7 June 2026
The quick service was amazing.
27 May 2026
My experience was very pleasant and…
My experience was very pleasant and surprisingly quick! Josh was professional and answered all my questions. I would recommend using this service again!
16 May 2026
Great service.
14 May 2026
Josh was awesome
Josh was awesome! Great personality and straight forward!! Got me to a price that was close to what I was wanting!
17 May 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.