We Buy Any Car® USA - Bala Cynwyd, PA Reviews 

809
•
TrustScore 5 out of 5

4.8

15 Cynwyd Road, Suite 100, 19004 Bala Cynwyd, PA, US

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Rated 5 out of 5 stars

Jon was professional and personable, thorough and accommodating. He was forthright and honest and there was never any pressure. He couldn't have made my experience any easier, I would happily do it... See more

Company replied

Rated 5 out of 5 stars

Really, it was the salesperson, Jonathan Peden. He didn't pressure us at all - if there was pressure it's because he was following orders. He just supplied information, left the room when we wanted to... See more

Rated 5 out of 5 stars

Branch manager Stephen Dietrich did his best to secure a fair price for my father's car--and he was professional, efficient, and kind. (A quite rare combination, in my experience!) Note: the price I w... See more

Rated 5 out of 5 stars

Stephen, at your Bala Cynwyd office, was very competent and extremely pleasant. He carefully explained everything to us and even reminded us to look in our car's sunglasses compartment and to check t... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Bala Cynwyd, PA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 15 Cynwyd Road, Suite 100, 19004, Bala Cynwyd, PA, United States

  • (484) 436-2217

4.8

Excellent

TrustScore 5 out of 5

809 reviews

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4.8

All reviews

(809)

7,317 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfection

Stephen was awesome! Very transparent and honest about the process. If I had another car to sell I would definitely come back.

22 August 2024
Rated 4 out of 5 stars

Good experience overall

Steve was very kind and treated me and my husband with a lot of respect. Willing to negotiate a price we were all satisfied with. Definitely would recommend this location to others!

21 August 2024
Rated 5 out of 5 stars

Stephen D excellent!!!

Stephen D. made this experience so unbelievably easy. I don’t think I would ever trade a car in again. Webuyanycar is my new go to! I’ll tell everyone how painless and easy it was!
Thank you!

9 August 2024
Rated 5 out of 5 stars

Best car buyer in Philadelphia

First, Stephen was genuinely interested in helping me and giving me the best value.
Unlike other buyers, Stephen reviewed the car with and took me for the test drive. He was never pushing me but helping me make an educated decision.
They have title services too. He therefore could explain me every aspect of selling the car in PA.
The process was simple, kind and fast.
I wish him the best.

26 July 2024
Unprompted review
Rated 3 out of 5 stars

I wanted a payment closer to what was…

I wanted a payment closer to what was proposed on line. it was a very interesting process. The agent was very professional and knowledgeable. Overall it was a positive experience.

6 July 2024
We Buy Any Car® USA - Bala Cynwyd, PA logo

Reply from We Buy Any Car® USA - Bala Cynwyd, PA

Hi Steven and thank you for choosing webuyanycar.com to sell your Acura TL. Thanks also for taking time to rate the customer service experience you received from the team in Bala Cynwyd. We're sorry to hear we failed to deliver on our legendary five-star service and would love to make it right in any way we can.

The online valuation estimate was based on your disclosures that the car was in good physical and mechanical condition. We do provide tools online for you to tell us about any problems and we recommend customers use the damage assessment tools we provide to get an accurate valuation estimate.

Our offer is always based on the overall condition of the vehicle and unfortunately there were some issues including problems with the power steering, tears on the drivers seat and multiple other issues beyond what we can consider normal wear and tear for a vehicle of this age.

Despite the problems with the Acura, I'm pleased to see we were able to make you an offer we could shake hands on and earn your business. We do have to strike a balance between meeting a customer's expectations and making a modest margin and we're sorry we couldn't get closer to the value you were hoping to get.

We promised you a five-star customer service experience and fell short. Because of that, I have opened a complaint on your behalf and that has been escalated to Carlos, the local Area Manager. Carlos has tried reaching out to you directly numerous times but has been unsuccessful at getting you on the phone. We remain committed to you and kindly ask that you return our calls or email our customer experience team at customerfeedback@webuyanycarusa.com.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Great Experience at WeBuyAnyCar

Dee from WeBuyAnyCar helped us. He is very professional and friendly to work with. We were in and out for around one hour with a check in hands. Recommend this place to anyone looking for a place to sell cars.

6 July 2024

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