Horrible customer service
Customer service is horrendous. The first email I sent to them, they didn't respond at all (it was an inquiry about a product I wanted to buy). They only responded to the second email, telling me that product isn’t yet for sale (ironically, I bought it a week before that email, only after telling them that they checked it and told me it was genuine). So, the customer service representative doesn't even know they are selling the products that they do. Plus, they responded in Danish, even though I wrote in English and it was clear I wasn’t from Denmark. Weeks later I send them an email about another product, I wanted to know what the country of manufacture is and how long is the warranty. Even though they received and read the email (MailTrack notified me), they ignored it completely. Probably because they moved their manufacturing facility to China and, as I've heard, started making poor quality products. Shame what happened to a good Danish company. I wouldn’t recommend buying their products to anyone who cares about their car. There are far better products in that price range with far better customer support.