I had the most wonderful experience shopping at WeaverStory store. I purchased a few silk sarees and fabrics along with my wedding lehenga, and I couldn’t be happier with my choices. The collect... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My Saree was not only even my gorgeous than in the photographs, but of high quality. All of my items arrived on time and were well packaged. I will definitely by using Weaver Story again in the near f... See more
I am a regular customer of weaverstory. I am very fussy about the quality of the product. This time I bought 4 sarees from them and I have problem with one saree. The way they helped to find another o... See more
I had a wonderful experience with Weaver Story. Since I live in the US, I handled everything over the phone—from selecting and customizing the design, to choosing the right fabric, to finalizing m... See more
Company details
Information provided by various external sources
At Weaverstory we know authenticity and quality are key for our customer satisfaction. We bring to you the best in quality, luxury and purety. You can trust us with your eyes closed :)
Contact info
253, Westend Marg, Near Garden of Five Senses, Saiyad UL Ajaib, Near Saket Metro Station, 110017, New Delhi, India
- +919810646345
- sujith@weaverstory.com
- weaverstory.com
4.1
Great
549 reviews
Replied to 54% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality
The saree was just as shown on the website. We were pleased with the quality. The customer service was excellent and the saree was delivered on time.
31 December 2024
No timely update and very long delivery…
No timely update and very long delivery timelines. Poor customer support
24 December 2024
Beautiful collection
I recently ordered a banarsi lehenga with a customised gota patti dupatta. I availed the stitching services and everything turned out beautifully. The size is perfect. Martina and Ruchika specifically kept in touch with me all throughout the process and kept me informed about little derails. I am very thankful. Thank you Mr. Nishant Malhotra for your cooperation.
10 December 2024
The quality of jackets and duppattas…
The quality of jackets and duppattas were really good.
6 December 2024
I ordered a made to order lehenga for a…
I ordered a made to order lehenga for a wedding. The lehenga arrived just a night before the occasion. To my disappointment the kalis of lehenga not even . I shared the pictures with the designer. The top was supposed to have churiyas but the blouse was so bulky on the sleeves .Finally it was fixed after the wedding but still not perfect. We spend money on designer outfits to have a classy look but the kalis and border itself was not even I brought it to the notice (upon sharing of the photo ) but I was assured it’s not that . Even a local seller or tailor doesn’t commit that mistake. For sure WEAVER STORY NEED TO REALLY HIRE A NEW TAILOR .
I appreciate Ms MARTINA to do her best to get it fixed but I guess the tailor needs to be replaced . Ms MARTINA is too good always provided the helping hand . I can share pictures of the kalis and the blouse. WILL BE STILL GIVING BUSINESS BECAUSE OF MS MARTINA .
23 November 2024
Unprompted review
Clothes match the size guide.
18 November 2024
Reply from Weaverstory.com
Dear Amisha,
Thank you again for your 5-star rating and for being an amazing part of our journey.
We’re humbled by your support and look forward to being your preferred choice for in the future.
Best Regards,
on behalf of Team WeaverStory,
Nishant Malhotra
Reply from Weaverstory.com
Dear Ms Gupta,
I hope our CS team has been able to resolve your concerns to your satisfaction, and we look forward to serving you again soon.
Warm Regards,
On Behalf of WeaverStory Team
Nishant Malhotra
The measurements were completely off
The measurements were completely off. The clothes are useless to me. I texted them several times about this and no one even bothered to respond. They were very responsive before placing the order
24 October 2024
Reply from Weaverstory.com
Dear Mythili,
We are sorry for your unpleasant experience and we take your feedback very seriously. We have investigated the same with the concerned team and shared our finding with you on whats app, as the fitting is as per the size provided.
Our team is trying to connect with you and help in every possible manner, however you have been busy and unable to respond.
Please allow us to help you on the same.
Thank and Regards,
For Team WeaverStory
Nishant Malhotra
My experience with Weaverstory has been…
My experience with Weaverstory has been amazing so far. This was my second order.
3 November 2024
Reply from Weaverstory.com
Dear Amisha,
Thank you again for your 5-star rating and for being an amazing part of our journey.
Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.
We’re humbled by your support and look forward to being your preferred choice for in the future.
Best Regards,
on behalf of Team WeaverStory,
Nishant Malhotra
Reply from Weaverstory.com
Dear Manima,
Thank you for your 4-star review! We're delighted to hear you enjoyed your experience with us. Your feedback is invaluable as we strive to improve and deliver the best service possible. We'd love to hear how we can make your next purchase a 5-star experience.
Thank you,
Team WeaverStory
Thanks for delighting us always!!
Weaverstory has become our go to store for all special occasions! Just recently purchased a beautiful Benarasi (my 4th purchase with them) for my mom's 50th anniversary! As always their collection is amazing and the service par excellence!!
Weaverstory is the first place we think of, when we have to look for attire for for occasions that necessitate class and elegance! When I walk into the store, I know I will be spoilt for choice..
Congratulations to the team and keep pampering us with superb quality and beautiful collection!
8 October 2024
Extremely happy with the purchase.
Extremely happy with the purchase.
The quality and variety is top notch and COD option is very much appreciated
1 October 2024
Reply from Weaverstory.com
Dear Ms.Bhatia,
Thank you again for your 5-star rating and for being an amazing part of our journey.
Your kind words have motivated our team, we’re humbled by your support and look forward to being your preferred choice for in the future.
Best Regards,
on behalf of Team WeaverStory,
Nishant Malhotra
I purchased a very expensive saree from…
I purchased a very expensive saree from this company in May. When I received the saree and I examined it, I found that it had a tear which they had actually darned and sent it to me. I was so shocked, they first tried to explain that it was the weaving process then admitted fault and sent an email saying they would replace the saree. For the last many months the saree was supposedly being woven new because it was a made to order one. I’ve been hounding them on a regular basis only told be told that it takes time and they would keep their word and send me a new one.
Fast forward to last week, the weaver is unable to make it because of health issues and they want to replace it with something else. I wrote a long email expressing my utter frustration and shock first of all for sending me a torn and darned Saree and then promising to send me a new one and then reneging on that offer too.
Of course now there is no response.
Just so upset, I would never recommend this company to anyone or buy a Saree from this company again.
Just highly questionable business ethics.
14 October 2024
Unprompted review
Reply from Weaverstory.com
Thank you for bringing this issue to our attention, Vinitha.
We pride ourselves on maintaining the highest quality standards for our customers but we didn’t measure up.
As all products are handmade, it is unfortunate that at time things may not go as per plan.
Thank you for allowing our team to speak to you on this.
Best Regards.
Nishant Malhotra
Good customer care and support
Good customer care and support from start to end.
Timely delivery and overall good experience.
17 September 2024
Reply from Weaverstory.com
Dear Vijisha,
Thank you again for your 5-star rating and for being an amazing part of our journey.
Your kind words have motivated our team, we’re humbled by your support and look forward to being your preferred choice for in the future.
Best Regards,
on behalf of Team WeaverStory,
Nishant Malhotra
Reply from Weaverstory.com
Dear Shruti,
Thank you again for your 5-star rating and for being an amazing part of our journey.
Your kind words have motivated our team, we’re humbled by your support and look forward to being your preferred choice for in the future.
Best Regards,
on behalf of Team WeaverStory,
Nishant Malhotra
Great product and customer service
I bought a gorgeous sari and it was a wonderful experience from start to finish. The shipping was very quick to the US, and the sari itself is impeccable and I can’t wait to wear it.
12 September 2024
Reply from Weaverstory.com
Dear Charlotte,
Thank you again for your 5-star rating and for being an amazing part of our journey.
Your kind words have motivated our team, we’re humbled by your support and look forward to being your preferred choice for in the future.
Best Regards,
on behalf of Team WeaverStory,
Nishant Malhotra
Quality design everything is good.
17 September 2024
Reply from Weaverstory.com
Dear Ms. Vats,
Your kind words have motivated our team, we’re humbled by your support and look forward to being your preferred choice for in the future.
Best Regards,
on behalf of Team WeaverStory,
Nishant Malhotra
It was my first time ordering from…
It was my first time ordering from Weaverstory. I was little scared as I have been duped before from online clothing purchases. It was a great experience buying from Weaverstory. Material was great, workmanship of saree is very beautiful. The service I received throughout the process was great! Martina was great. She stayed in touch, provided me periodic updates. The whole process took a month. But everything is worth it
25 September 2024
Unprompted review
Reply from Weaverstory.com
Dear Dharitri,
Thank you again for your 5-star rating and for being an amazing part of our journey.
Your kind words have motivated Martina & our team, we’re humbled by your support and look forward to being your preferred choice for in the future.
Best Regards,
on behalf of Team WeaverStory,
Nishant Malhotra
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