Gustin Reviews 

Gustin is a company that has truly perfected the crowdfunding dynamic.I have around ten pairs of their selvedge denim jeans and they're all well made with quality fabrics.They search the globe for all kinds of denim ,linen ,leather , corduroy ,etc that they offer in crowdfunding campaigns ,some of which are immensely popular and sell out very quickly.If you see a campaign that has just started and already is over halfway filled you'd better act quickly ! I've definitely slept on some great campaigns and lost out but they also have a spot on their website of current stock so if you find your size you can just buy it and they'll ship it right to you without waiting a bit for it to be made.So yeah , that's it ,just a great plan executed extremely well and also a hell of a deal usually because they've cut out the middle man.Check 'em out !

Tim

Kelly responded right away and answered my question so quickly.

I was a Gustin advocate for over 13 years, referred dozens of customers, and even visited their San Francisco offices. I stood by them through a decade of delays because I believed in the brand. That loyalty was met with a level of abuse that is frankly shocking.

When they sent a product with a blatant manufacturing defect, they initially agreed to a resolution—only to renege on it moments later. The situation devolved from a professional discussion into personal attacks from an anonymous staff member who refused to identify themselves. Instead of standing behind their craftsmanship, they chose to bully a long-term supporter.

When I refused to be intimidated, they retaliated by permanently deleting my 13-year-old account. They admitted in writing that they wipe customer history and account access as a punitive measure for exercising consumer rights. Gustin’s quality has collapsed, and their customer service has turned abusive. They will take your money for over a decade, but the second they make a mistake, they will turn on you, attack your character, and erase your history.

Gustin has been my goto for years. The best quality and fairly priced. There's nothing like it. Great people and customer service too.

Kelly has been a blast, she has been super accommodating and helpful for all my questions!

I purchased six pairs of pants and one shirt, but when there was a manufacturer defect that they acknowledged, even though I followed the care instructions in the garment they refused to replace it. I had to get a refund from my credit card company and Gustin deactivated my account.

the quality is outstanding and the fit is do comfortable .this is my 4th pair. I will be back for more.

I've been ordering from Gustin for some years now. I'm very pleased with the materials, the fit and the design. I also appreciate the low-waste pre-order approach and the local production. Recently I wanted to ensure that a delivery would not occur when I was out of town. They were very responsive and I received the jeans well in advance of my trip.

Fantastic experience with the Gustin team. Long time customer, love what they are doing. Keep it up!

This is a HIGH 4 stars! I’ve really enjoyed acquiring multiple different HIGH quality garments in exquisite and unique denim, moleskin, heavyweight cotton fleece, heavyweight jersey, shaggy wool gauze, sashiko, herringbone dobby weaves, and all of them are heritage quality, rugged and robust. I love all of it. Once you find your size, the selection is fantastic, The cuts are perfect, and the colors so rich! I don’t know of another clothier that I’ve found as many must have “where did you get that?!” dynamite pieces from.
The only thing keeping me from giving that fifth star in this review (I really want to give it!) is that yes, I did encounter size inconsistencies in what I received twice. Once with a shirt, once with some jeans. Fortunately with the jeans they still had more in stock from that run and ordering a new pair 1 size down solved it and Gustin refunded the overly large pair after I sent it back. Customer service was great. I had another shirt that a button came off the second time I wore it, one where the button holes were too big and it wouldn’t stay buttoned but the quality of the rest of the shirt was great and at a discounted price through the campaign made it worth it in the end. A trip to the tailor took care of it both times. I’ll enjoy wearing those clothes for years.

Great quality and diverse selection of raw denim and premium t-shirts and sweaters. Sizing is pretty consistent, at least for me, I am always a size 31. Customer service is great and they will make sure you are happy with your order. I cannot recommend Gustin enough!

Gustin is, hands down, my favorite clothing brand. The product is as quality as it gets; both rugged and sleek at the same time. The feel is as nice as the look and the fit. When I've had a few sizing issues, they took care of them quickly and easily. The best!!

Very accommodating and addressed all questions punctually and politely

Gustin has great customer service

Roll the dice on size and dont expect a refund when you place an order. Wait time was clear and the recommeded sizing up +2 than my regular size noted. I placed an order - heavy moleskin in camel 2 sizes up - but when received my pants I could not get it over my hips. I called customer service and they asked where it was too tight. They then recommended to size up another 2 or 3. I went back into the product description and noticed a recommendation to size up by 2 from your normal normal size in Gustin pants. So when you order a gustin size you add +2 and then add another +2 in some of their other products which is really lacking consistency here. I was told I can return and will be issued store credit. Entire experience is a turn off and will likely never use this store credit.

Gustin consistently provides excellent service and the product quality is outstanding. I cannot recommend this organization stronlgy enough.

You're unlikely to find clothes in such distinctive, carefully curated fabrics at this price elsewhere.

I recently purchased a pair of The 1968 jeans, and couldn't be any happier with the quality, fit, and look. Gustin quickly answered any questions I had prior to ordering. Definitely plan on making another purchase from Gustin soon. I'd give them 6 stars if I could!

I really love Gustin. High quality fabrics made into real world usable designs that hold up to the beating I give them day in and out. Regardless of the task at hand, the garments meet the need, and I look great doing it. All that at reasonable, if not clearance level, prices in small batches that make me feel like I'm in on a secret.

Customer for life.

A few things. I do like the products I purchased. Numerous knitwear and their 1969 jeans.

Gustin was also extremely responsive when they accidentally sent me the wrong batch of shirts. They made it painless and extremely easy. One of my favorite brands when not buying 2nd hand. And the date of experience was numerous