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FIGS Reviews 

26,042
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 22,674 reviews, reviewers had a great experience with this company. Customers consistently praise the comfortable, soft, and durable fabric that easily maintains its shape and vibrant color over long demanding work shifts. People genuinely appreciate the exceptionally flattering fit and the wide variety of beautiful styles and colors available for everyday professional wear. However, some people mentioned issues with inconsistent sizing across different clothing colors and styles, making it tricky to find the right matching fit. A few other people also felt that delivery times were significantly delayed or experienced frustrating problems with order processing and shipping updates.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, durability, and... See more

Quality

Clients share profound satisfaction regarding the product quality, frequently praising the durable material,... See more

Order

Customers had mixed experiences with order processes and deliveries. While many reviewers praised the... See more

Delivery service

People report ambiguous experiences with delivery service, as some reviewers praise the quick shipping and... See more

User experience

Users describe satisfaction with user experience, highlighting that ordering is fast and easy with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The scrubs are overall good material. My complaint about them is that not all sizes (ie large, medium, small) fit the same. I understand there’s slim fit and whatnot but if I purchase two different co... See more

Company replied

Rated 4 out of 5 stars

Figs scrubs are hands down the best!! I have exclusively worn Figs for 6 years. Their jackets are high quality but I find that the women’s sizes sleeves are too short l- I will be trying the men’s jac... See more

Company replied

Rated 4 out of 5 stars

Its true what they say, the fabric and construction on these scrubs is different! I love my joggers but I do wish there were more top options with standard pockets and also please add a loop for badge... See more

Company replied

Rated 5 out of 5 stars

Great products, fast shipping!! As a healthcare professional and working nights I appreciate the comfy material and ability to be washed frequently and maintaining shape and color of scrubs. I usually... See more

Company replied


Company details

  1. Uniform Store
  2. also in
  3. Clothing Store

About FIGS

Written by the company

Why wear scrubs when you can wear FIGS?

Written by the company

FIGS believes that what you wear affects how you feel and, ultimately, how you perform. Every design at FIGS solves real problems that you face every day — no matter what your day throws at you. If FIGS can elevate your performance — even in small or unexpected ways — imagine the profound impact it can have.

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4.1

Great

TrustScore 4 out of 5

26K reviews

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4.1

All reviews

(26,042)

20,625 reviews in the last 12 months

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Rated 3 out of 5 stars
FIGS logo

Reply from FIGS

Hi Claudia,

Thank you for sharing your feedback on your recent FIGS order and your experience with us! We are so sorry for any high-volume processing delays.

We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.

I was able to check, and your order was marked as delivered! We hope you have received and are loving your FIGS. 🙏 

We appreciate your message and hope you choose to shop with us again in the future!

Rated 4 out of 5 stars

Quality and fit are mostly great

Quality and fit are mostly great. Have to deduct a star unfortunately given the zippers on the pants only last 3-6 months. I have 5 pairs now with broken zippers. For that price I would expect them to have better quality zippers. Otherwise, best scrubs I’ve ever owned.

17 February 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

The only uniform I wear.

The only uniform I wear.

8 November 2025
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 4 out of 5 stars

I actually do love just about all of my…

I actually do love just about all of my FIGS scrubs, sweats, underscrubs, caps, jackets, sneakers, totes, etc. However, I have had an issue or two here & there w/ a zipper or snap - mind you I’ve spend THOUSANDS of dollars over the years at this point (I have more FIGS than anything else in my wardrobe - I’m a nurse, we work all the time) & FIGS is less than accommodating. This is why I’m giving a four star rating. I’ll never find the time to spend additional valuable time & money to repair a zipper or snap on brand new scrub pants I just overpaid $60 for & FIGS refuses to exchange, despite multiple appeals. At best, they may offer a $20 coupon. So I donated them! Someone else surely will. Godspeed. They do have fun styles & they’re comfortable. Customer service for overpriced scrubs though? Leaves a bit to be desired.

3 February 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

Website was user friendly

Website was user friendly. Fast shipping. Amazed by the fabric of the scrubs.

19 October 2025
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

Great interaction with customer…

Great interaction with customer service. They were able to help me exchange my pants for a better fit

25 February 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

I love my scrubs

5 December 2025
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

Love the quality and color of my…

Love the quality and color of my scrubs. I got plenty of compliments on the color. The turn around time from ordering to getting my order at my doorstep was great. Fast and easy. Definitely will order again in the future

12 May 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 3 out of 5 stars

Everything was great till I tried on…

Everything was great till I tried on the "S/Tall" surgical green scrub bottoms. They don't fit like a tall. I have high waters and no other figs small tall pants has ever fit like a non tall pant on me. This is very disappointing because it is also final sale but I think this is a sizing error.

9 May 2026
FIGS logo

Reply from FIGS

Hi Crystal,

Thank you for sharing your feedback on your recent FIGS order and your experience with Surgical Green Yola's.

We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.

I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! Look out for an email from our team in your inbox shortly - we look forward to assisting you!

Rated 5 out of 5 stars

Best Customer Service

This wasn't even my transaction but Figs was great - someone had stolen my card number and used it at Figs. They were very helpful in helping me get the money back.

12 November 2025
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

Great quality

Great quality, fast shipping!

13 May 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 1 out of 5 stars

Quality has gone downhill

Quality has gone downhill. Bought a jacket during nurses week, only worn 4 times and already has lint balls coming out throughout the jacket. Have purchased many jackets throughout the years since the company first opened and this is the first jacket that has done this.

11 May 2026
FIGS logo

Reply from FIGS

Hi Phonphet,

Thank you for sharing your feedback on your recent FIGS order and your experience with our Sydney Scrub Jacket.

We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.

When looking into this, I am happy to see that a representative was able to assist you with this! A replacement has been shipped, and it was delivered on July 5th. We hope you are enjoying your new FIGS scrub jacket!

We appreciate your message and hope you choose to shop with us again in the future!

Rated 5 out of 5 stars

Quick delivery

7 May 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 4 out of 5 stars

I have bought scrubs from them a few…

I have bought scrubs from them a few times. The product is nice and the shipping has been quick. I have never had any issues. I gave it a 4 instead of a five because the prices are a little higher than average.

20 November 2025
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

Quality and Service

In short, we purchase FIGS for our staff twice a year. It's expensive, but that price reflects the quality of the product. Their return policy is excellent.

11 May 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 4 out of 5 stars

I do love the quality of figs scrubs…

I do love the quality of figs scrubs and the many many options. The price is high.

20 March 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

Love my figs!

Love my figs!&

17 February 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

excellent customer service and…

excellent customer service and excellent quality

26 November 2025
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

Very nice scrubs

10 February 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

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