While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I love their products, especially the multi cleaner and bathroom cleaner. They smell lovely and fresh, and I like that refills are packed in small paper pouches so saving on postage and plastic bottl... See more

Company replied

Rated 5 out of 5 stars

Love, love, love this cleaning company. Great sprayers & sublime cleaning products. Yes I used the word 'sublime'- fresh scents, powerful cleaning & easily recognisable when a cleaning emergency h... See more

Company replied

Rated 5 out of 5 stars

Totally recommended. Ideal aluminium spray cans came in starter kit. Nice colour co-ordination. The refill sachets (just add water) will be sent regularly. Loved the cellulose sponges. Another simil... See more

Rated 5 out of 5 stars

So happy with Spruce cleaning products! I do not want to use dangerous, toxic products that contribute to the environmental crisis and these are the perfect solution. They really work, smell delicious... See more

Company details

  1. Cleaning Products Supplier

Written by the company

Spruce Refillable Cleaning Products: Non-toxic and planet-friendly


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

328 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Lovely, natural scents!

I love their products, especially the multi cleaner and bathroom cleaner. They smell lovely and fresh, and I like that refills are packed in small paper pouches so saving on postage and plastic bottles.
Delivery is prompt, and items are well packed in non-plastic wrapping.

26 January 2026
Spruce  logo

Reply from Spruce

So great to hear you like our products and service Claire :)

Rated 5 out of 5 stars

I’ve been using the spruce floor…

I’ve been using the spruce floor cleaner for a while now ….. it’s so easy to order and arrives within a short space of time which is fab …, the smell is so fresh … I really love it .., thank you x

5 January 2026
Spruce  logo

Reply from Spruce

Thanks Jayne, for your message! We love our floor cleaner as well. It's such a refreshing natural scent and cleans pretty well too :) Have you tried our Laundry Sheets? :)

Rated 1 out of 5 stars

Horrible

My experience with this company has been nothing but shocking. I placed an order on 31st December from Ireland and realised the shipping fee was too expensive immediately I sent an email to request for a cancellation and refund. They ignored my email and shipped the item anyway, when it arrived here I realised I had to pay another fee to have it delivered as the Uk is no longer in the eu. So I rejected the item and it was sent back to them. I have sent countless emails and even reached out through their Instagram page but nothing! It’s been almost a month now and they still aren’t responding to me. This is actually outrageous and disappointing. I hope others see my comment and stay away from this company if you run into an issue as long as they have your money they won’t care about finding a resolution. Such a total shame!

2 January 2026
Rated 5 out of 5 stars

I’ve tried several eco cleaners and I…

I’ve tried several eco cleaners and I think this is the best for several reasons - the spray bottle has lasted (6months so far) much longer than other brands I have tried and I think the price point and how long it lasts is great, smells lovely although doesn’t t linger as long as another well known brand- it’s so much cheaper so I can live with that! I have been loyal to this and have no reason to try anything else now I am super happy!

19 November 2025
Rated 5 out of 5 stars

Love these eco cleaning products

Love these eco cleaning products. I've been using the all-purpose and bathroom cleaners for a while now and have them on subscription. I've tried other cleaning sprays, but these have the most natural and pleasant scents while also cleaning properly. I love that these don't add anything nasty to my home. The fact that they also come in sustainable packaging that fits through the letterbox is also great.

29 September 2025
Unprompted review
Spruce  logo

Reply from Spruce

Hi Lisa, so great to hear you love our products, we try our best and your word of encouragements mean the world! :)

Rated 5 out of 5 stars

Keep it simple!

Using Spruce is so simple.
It helps me clean - and is also great environmentally and financially.
What's not to like!

29 September 2025
Unprompted review
Spruce  logo

Reply from Spruce

Thans so much for your kind review Andy :)

Rated 5 out of 5 stars

Love Spruce

Love Spruce, super easy subscription service and their products smell great, plus they’re so much better for your home and the environment - win win!

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Great products that work

Great products that work. I have lots of allergies and using normal shop bought cleaning products with strong chemicals gives me a headache. They also have an effect on my skin. I love Spruce products because I can use them without any problems and they do a really good job. I have been using them for a couple of years now and I'm still very happy.

27 September 2025
Unprompted review
Rated 4 out of 5 stars

Love my Spruce subscription

I’ve supported Spruce from the very beginning, donating to its crowdfunder, and have loved it ever since! The product, the quality, the customer service and the branding.

27 September 2025
Unprompted review
Rated 3 out of 5 stars

Like the reusable bottles

Like the reusable bottles, wasn’t impressed with the quality of product strength was quite weak.

30 July 2025
Spruce  logo

Reply from Spruce

Hi Gemma, sorry to hear about your experience. We will email you to follow up.

Rated 5 out of 5 stars

Good when travelling.

I have been using laundry sheets for some time now when I am travelling and self catering. They are almost weightless so flying is no problem. They take up barely any space, they dissolve well. They rinse out well, no basins left full of hard to disperse frothy suds! I’m on a subscription which is easy to use and if necessary, to adjust. Will continue using.

23 July 2025
Spruce  logo

Reply from Spruce

This is so true Sandra. Such an easy travel solution so you don't have to rely on a toxic alternative while traveling! So happy to hear you love the performance. So motivating for us! :) 🧺🧼👕

Rated 5 out of 5 stars

Best Washing product

Amazing quality, the best items for washing your clothing. the only items i have used is the washing sheets. They are 11/10. I would recommend any one the try these and find fault.

Cleaning power is second to non, all washing comes out of the washer clean and with no stains.

In summery if you don't know a product then give it a go. That is what we did and I would never look back. No other item will do in regards to washing products.

30 July 2025
Spruce  logo

Reply from Spruce

Oh my. I needed a deep breath after reading the 11/10 score. You're so kind. Made my day, Jamie. Will be sharing this with the team! Mahira x

Rated 5 out of 5 stars

I will never use ordinary washing stuff…

I will never use ordinary washing stuff again I was very skeptical at first as all my life iv used strong smelling washing products I thought wanting to be more mindful of what I’m using id give these a go. I was really really surprised not only did it take all the stains out curry mud grass you name it my clothes smelt fresh and clean no scent just really clean feel to it . I’m very happy with these and will use these all the time now .i was so scared my clothes would smell bad and musty but they really don’t. Its like when you go to a hotel and they have the fresh clean white sheets that feel amazing to lie in but no scent that is best way to describe it

23 July 2025
Spruce  logo

Reply from Spruce

Emma, this is what we like to hear. We spend a lot of time formulating products that meet the highest standards of both safety as well as performance. So glad you're happy with the laundry sheets. I couldn't have described it better. Clean hotel, fresh, crisp sheets but without a toxic scent! Bravo! 🥳

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look