Wearesolv Reviews 57

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

In the last few months, Solv have reduced the amount of product you get but kept the price the same, meaning I have cancelled my subscription as it is no longer the cheapest one out there. Good produc... See more

Rated 5 out of 5 stars

What an amazing brand, I found this brand at a social media event I attended for a beauty brand. We got lots of free goodies.. collagen gummies, hylaronic acid gummies, hair skin nails gummies and col... See more

Rated 1 out of 5 stars

What is happening at We are Solv for such a high percentage of negative reviews?? Could the CEO or MD contact me to advise why no one is answering my emails please? Sure both would be inter... See more

Rated 5 out of 5 stars

I ordered the collagen supplements 14 day supply and a mystery box. The order arrived fast. It tastes much better than other collagen supplements I have tried. The mystery box contained 4 boxes of 14... See more

Company details

  1. Health and Beauty Shop

Written by the company

Happy skin is always in! An inner and outer skincare brand offering advanced skincare that works. We formulate skincare products and supplements that are backed by results and contain highly active ingredients to boost skin health. Never tested on animals, designed to be good for the planet and super easy to recycle – We are SOLV.


Contact info

3.2

Average

TrustScore 3 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Changes to product

In the last few months, Solv have reduced the amount of product you get but kept the price the same, meaning I have cancelled my subscription as it is no longer the cheapest one out there. Good product, and very tasty, but don't like that you get less for your money now.

1 April 2026
Rated 4 out of 5 stars

Id personally recommend SOLV collagen…

Id personally recommend SOLV collagen cherry supplements. I have been on them about two months now and I have personally noticed a change in my skin, nails and hair. My skin is brighter/shinier, my nails are growing much quicker and healthier, my hair is much softer and has a shine. Overall I like this brand, it’s the only one I have tried and I feel it’s good money wise, cheaper than most! And I will continue to take them for the foreseeable future. The only downfall I’d say is that when I checked on the website it was not much difference in price to the one in the shops, I would of assumed they would be a couple of quid cheaper or have some deals on which I haven’t seen of yet for the sachets. In fact it was £1.56 more if I was to order online rather than buy in the shops.

13 December 2025
Unprompted review
Rated 3 out of 5 stars

Gummies

Love the gummies just a shame they can’t keep some of them in stock or it would have been 5 stars

9 September 2025
Rated 5 out of 5 stars

What an amazing brand

What an amazing brand, I found this brand at a social media event I attended for a beauty brand. We got lots of free goodies.. collagen gummies, hylaronic acid gummies, hair skin nails gummies and collagen powder. My mum loved the collagen powder, but I travel a lot so the gummies were great for me and my lifestyle. I get soooo many compliments on how my hair, skin and nails are improving and I honestly think the gummies play a huge part in that. I now have a monthly prescription for them :-) I highly recommend x

27 June 2025
Rated 1 out of 5 stars

Could the CEO or MD contact me!!!

What is happening at We are Solv for such a high percentage of negative reviews??

Could the CEO or MD contact me to advise why no one is answering my emails please?

Sure both would be interested in other reviews on Trustpilot which also rate a 1*, sure Trading Standards would be interested too!

Look forward to hearing from you!

1 June 2025
Unprompted review
Rated 1 out of 5 stars

After cancelling a subscription they…

After cancelling a subscription they proceeded to send me a package months after . Taking money from my account . Was unable to cancel the item on the website so I emailed before item was dispatched or fulfilled, no response I emailed several times with no response now item has been delivered but no way to return , product was not good for me made me extremely bloated, very unhappy with this company very poor customer service . Do not buy from here !

6 June 2025
Unprompted review
Rated 1 out of 5 stars

Missing items

I order two packs of the gels and when it arrived they only sent me one even tho i paid nearly £50.00 for my items. i then sent off loads of emails to try contact customer services and no one replied i have just given up as they don't even have a contact number and you cant even send them a message trough social media.

28 February 2025
Rated 1 out of 5 stars

Unfulfilled Order

I ordered in November and paid through Apple Pay. Had an order confirmation but no follow ups. They responded to a comment I left on insta where they asked me to dm them and they never got back to me after that. Even when I continue to comment. I am writing this review March 10th 2025

10 November 2024
Unprompted review
Rated 1 out of 5 stars

Didn’t get my items.

SOLV did not send out the items I ordered but a completely different product. I sent emails, messages through Facebook & instagram & SOLV never responded.

3 February 2025
Rated 5 out of 5 stars

Great taste and does a good job

Subscription is really good arrives with a couple of days to go
The collagen liquid tastes nice and is effective. I had a break to see what happened and I noticed my hair shedding increased and my ligaments in my ankles and feet started to be a little painful after a run
Back on for a month and it’s a dramatic difference

1 January 2025
Rated 1 out of 5 stars

Order not received and no response

I put through an order off the back of an instagram promotion, around £30 worth at the start of November. I received a confirmation of the order, yet since then have heard nothing from them and the order hasn't arrived. I have emailed twice and tried to contact via Facebook and had no reply. I don't like leaving harsh reviews on organisations (and don't usually!), but this hasn't been a positive experience and I'm currently down in money with no order to show for it.

6 November 2024
Unprompted review
Rated 1 out of 5 stars

I am not happy with this purchase

I am not happy with this purchase. My refilled packs came damaged with holes therefore powder leaked in the all over the box. It's been more then three weeks and still waiting for replacement or refund but no sign of that. Customer service not replying for my email.

22 October 2024
Rated 1 out of 5 stars

I never received my order

I never received my order. I placed an order for £75 and it in now naerly three weeks and the order has not arrived. I have now emailed twice and not had a response or a refund

1 October 2024
Rated 1 out of 5 stars

Product never in stock

Although I have set up a subscription the cherry liquid collagen is never in stock. This has happened to me 3 times now. Disappointing as this product is good and it tastes great unlike the orange one.

23 August 2024
Rated 4 out of 5 stars

Good Buy

Prompt delivery , good quality product and price. Flavour pleasant and have noticed a difference; healthier looking skin in a relatively short space of time.

15 July 2024
Rated 5 out of 5 stars

First saw the advert for these on…

First saw the advert for these on Instagram. Thought I'd give them a try as I've been looking for a while , I'm 53 and felt like my hair and skin needed some help , I'm only 3 weeks in and can see a change in my skin already!!, Ive already subscribed, if you're thinking about trying don't hesitate, you won't regret it!!!!

6 June 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look