Riley Reviews 814

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often highlighting their natural and organic composition. Many appreciate the comfort and effectiveness of the pads and tampons, noting a reduction in irritation and cramping compared to other brands. The subscription service is frequently mentioned as convenient and reliable, ensuring timely delivery and ease of managing orders. People also value the company's ethos, particularly its commitment to toxin-free and eco-friendly products. However, some customers expressed concerns regarding specific aspects. A few reviewers were dissatisfied with the absorbency of certain tampons, leading to leakage. There were also mentions of issues with pantyliners not adhering well or disintegrating quickly. Additionally, a small number of people reported problems with delivery services, including delayed orders and packages being left in inconvenient locations.

What people talk about most

Product

People report positive experiences with product quality and comfort. Many consumers praise the softness and... See more

Quality

Reviewers mention positive feedback about quality. Many customers highlight the excellent quality of the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the quick and reliable... See more

Subscription

Reviewers highlight positive aspects of subscription. Customers are impressed with the convenience and ease... See more

Order

Customers had positive experiences with order. Many reviewers praised the easy and clear ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always loved Riley, subscription is super handy, and the products are brilliant. I love how its 100% natural. I recently saw their products in a hotel in Cork and am thrilled they have really become a... See more

Rated 5 out of 5 stars

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer se... See more

Rated 5 out of 5 stars

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wis... See more

Rated 5 out of 5 stars

Received my 2nd order and im happy with it. It comes really quick and it's originated in Ireland. It is slightly more expensive than supermarket own brand, but it's organic and safe. Worth every penny... See more


Company details

  1. #3 of 5 best companies in Toiletries Store

About Riley

Written by the company

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

814 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Love Riley products

Love Riley products. I can feel good about using them knowing there are no nasties in them. Service is always amazing and they are delivered to my door with an easy pause system if needed - win win :)

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Irish product.

Amazing Irish product. We would be lost without our monthly subscription in our business. Riley are so efficient and always on time!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Riley products over store bought anyday

with 4 daughters the convenience of our delivery is fantastic
we’re always prepared for emergency
and that Riley offer cotton and eco friendly products - give me Riley over the shop products anyday
A lovely customer service on offer too
Win Win 👏

1 October 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a subscription for over 2…

I’ve had a subscription for over 2 years now and I can hands down say that its completely worth it. Not only is it super convenient having a 6month supply shipped right to your door, but the actual quality in the product has changed my period experience altogether and I have peace of mind knowing i’m not using products containing any harsh chemicals. My flow can fluctuate from month to month so it is the height of convenience knowing that I’ll always have a supply of products on hand. Highly recommend.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Great products

Great products. I’m happy to be using a product that I know is safe to use with out bleach. It is very easy to order & manage the subscription. You can update the order frequently so you are not tied to an order for a given month. It’s great to support Irish companies & especially a woman led one.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, subscription is super efficient and able to change your next order easily if needed. Would highly recommend.

19 August 2025
Rated 5 out of 5 stars

I Love Riley

I Love Riley, love the products, love the subscription service and really looking forward to the new packaging

1 August 2025
Rated 5 out of 5 stars

I received made a purchase of super…

I received made a purchase of super sanitary pads.
I have a heavy flow.
The pads are very soft, comfortable and absorb my heavy flow very well.
I would definitely recommend them. And they are helping saving the environment too.

30 July 2025
Riley logo

Reply from Riley

HI Maureen, we are delighted you are having such a positive experience with our products, this feedback has made our day.

Lauren
Team Riley x

Rated 4 out of 5 stars

I am still convinced about it

I am still convinced about it! 😃 I like the fact that they are redesigning and adding more ideas and new products! Always nice to see this company growing.

14 July 2025
Riley logo

Reply from Riley

Hi Camille,

We love that you love our rebrand, it's comments like this that make all the hard work behind the scenes worthwhile.

Lauren
Team Riley x

Rated 5 out of 5 stars

A brilliant product and an extremely…

A brilliant product and an extremely helpful customer support team! Lauren in particular has been so attentive and helpful with her quick responses to my questions and orders for our office. Thank you team Riley!

29 July 2025
Unprompted review
Riley logo

Reply from Riley

Hi Maya,

You are so sweet to share such lovely words about not just our products but our attentiveness. This is something we all strive for among our team so thank you for the feedback and it is our pleasure to look after our customers (loyal and new).

Lauren
Team Riley x

Rated 5 out of 5 stars

Best tampons EVER!!

Love the product, can't believe how comfortable the tampons are I literally can't go back to any other brand. Great customer service. Delighted to support Irish owned business and the positive ethos of the company xx

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Irish Owned Sustainable Company

We love using Riley products, and we are proud to support an Irish-owned, female-led company. Our employees really appreciate having a sustainable product stocked in the bathrooms for their monthly needs, and they can see firsthand our company's commitment to using sustainable products.

We have been a partner for four years and are proud to have been one of Riley's earliest adopters. This decision was driven by our immediate confidence in their exceptional products and company values.

We would highly recommend Riley! (Employee Experience Manager, Tenable)

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing products

Easy to order products online, great value and not expensive, Riley products work perfectly and it’s great knowing it’s safe with no harmful chemicals would definitely recommend ❤️

1 July 2025
Unprompted review
Rated 5 out of 5 stars

I am buying for my daughter

I am buying for my daughter. She loves them as a newbie to her cycle. I have bought mainstream when we were away and they are ‘awful’ to quote her. The size for a 12yr old is great and she feels confident. So YES to Riley and subscriptions. Definitely the way forward thanks Riley

1 July 2025
Unprompted review

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