Riley Reviews 814

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, natural composition, and comfort, often noting a reduction in irritation and improved well-being compared to other brands. Many appreciate the convenience and reliability of the subscription service, highlighting quick delivery and easy management. However, some customers were not happy with specific product aspects, such as the absorbency of certain tampons leading to leakage, or pantyliners that did not stick well and disintegrated quickly. A few also mentioned concerns about plastic applicators and packaging, and there were isolated reports of delivery issues.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the products for being comfortable, natural, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the top quality of the products,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Subscription

Customers express great satisfaction with the subscription service, highlighting its convenience and... See more

Service

People report positive experiences with service. Customers consistently praise the brilliant and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer se... See more

Rated 5 out of 5 stars

Always loved Riley, subscription is super handy, and the products are brilliant. I love how its 100% natural. I recently saw their products in a hotel in Cork and am thrilled they have really become a... See more

Rated 5 out of 5 stars

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wis... See more

Rated 5 out of 5 stars

Received my 2nd order and im happy with it. It comes really quick and it's originated in Ireland. It is slightly more expensive than supermarket own brand, but it's organic and safe. Worth every penny... See more


Company details

  1. #3 of 5 best companies in Toiletries Store

About Riley

Written by the company

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

814 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Trumps!

I have been a die hard fan of one of the big brands of sanitary wear for all of my life and was very skeptical to try any new ones. I was pleasantly surprised! Riley came out trumps and there was also no weird sanitary smell, like with the bigger brands! Also no leaks! Super happy!

2 February 2026
Unprompted review
Riley logo

Reply from Riley

Hi Inge, this makes us so happy to read 🩸 Thank you for giving Riley a chance, we’re delighted you had a leak-free, no-weird-smell experience and that we won you over!

Lauren
Team Riley x

Rated 5 out of 5 stars

5 star!

Fantastic products - we get the 3 month business box. The products are excellent, no wasteful packaging and is good for the environment & the body!
Dealing with Riley is great, the customer service is excellent and they are easy to contact and quick to get back to any queries!

10 February 2026
Unprompted review
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Reply from Riley

Hi Jennifer, this means so much, thank you for supporting us with the 3-month business box 🩸 We’re delighted you’re enjoying the products, the low-waste packaging and the speedy support from our team!

Lauren
Team Riley x

Rated 3 out of 5 stars

Great product and service but I much…

Great product and service but I much prefer the old packaging

9 January 2026
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Reply from Riley

Hi Mairead, thank you so much for the kind words and for sharing your feedback, we really appreciate it 💛

While the packaging has changed to a lower-waste format, the products inside are exactly the same high-quality essentials you’re used to: made with GOTS-certified organic cotton, free from chlorine, perfumes and super absorbents, clinically tested as non-irritating, and designed to be soft, breathable and leak-proof.

We’ll absolutely take your thoughts on the previous packaging on board as we continue to improve, feedback like this genuinely helps us shape what we do 🩸✨

Lauren
Team Riley x

Rated 4 out of 5 stars

I'd give the product 5 stars

I'd give the product 5 stars, really comfortable breathable cotton pads. I could tell the difference when I used a 'regular' pad, the irritation returned. The only thing I would drop a star for is the 3rd party shipping company they're using - the first order I put sat in the warehouse for over a month, got returned to the company and I ended up having to reorder and pay for shipping again.

9 December 2025
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Reply from Riley

Hi Sarah,

Thank you so much, we’re delighted you can feel the difference with our pads 💛

I’m really sorry about your first delivery experience though. That definitely shouldn’t have happened, and we completely understand how frustrating that must have been. We’re continuing to work closely with our fulfilment partners to improve this.

If anything ever goes wrong with shipping again, please reach out to us directly hello@weareriley.com and we can take it from there

Rated 5 out of 5 stars

Because is so soft and natural i…

Because is so soft and natural i ordered a big pack ...is my every day confidence...please go trough this website and check what is more convenient for you.

22 December 2025
Unprompted review
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Reply from Riley

Hi Dina, we are delighted to hear our products bring you confidence. This feedback has made our day.

Lauren
Team Riley x

Rated 3 out of 5 stars

Good

Not a fan of the new wrapper around the pads. No issue with the pads themselves but prefer the old wrapper

26 January 2026
Unprompted review
Rated 5 out of 5 stars

These period products are top quality

These period products are top quality, you will not find better in any shop (although I wish these were available in the shops!) From the packaging to the actual product, the quality is next level. It's also so reassuring that I am using products that are free from chemicals and bleach. As a mother to two daughters, I am delighted that these products exist and that women and girls can now choose these products.

26 January 2026
Unprompted review
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Reply from Riley

Hi Ita,

Thank you so much for your lovely words, it truly means a lot to us. Creating safe, trustworthy products for women and girls is exactly why we do what we do.

We are stocked in a small number of stores, but we’re mainly available online for now, which helps us stay as accessible as possible. Hopefully you’ll see us in even more places soon.

Thanks again for your support.

Lauren
Riley Team

Rated 4 out of 5 stars

Great service & very good products

Great service & very good products. I would say that the packaging for the sanitary towels could be improved. The gum used on the packaging is too strong which rips the packaging….this means it can’t be used to dispose of the used towel.

24 January 2026
Unprompted review
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Reply from Riley

Hi Seana,

Thank you so much for your kind words about our products and service, we really appreciate you taking the time to share that with us.

And thank you as well for the honest feedback on the sanitary towel packaging. That’s really helpful to know. We’re always looking at ways to improve, so I’ve taken note of this and will be passing it along to our product team for review.

Feedback like yours genuinely helps us make Riley better, so we’re very grateful.

Lauren
Riley Team x

Rated 5 out of 5 stars

Great products

Great products. Comfortable and discreet. Love the subscription service, always comes on time

1 January 2026
Unprompted review
Riley logo

Reply from Riley

Thank you so much Gemma, we're delighted to hear you are loving the subscription service.

Lauren
Team Riley x

Rated 4 out of 5 stars

Wonderful product and service

Riley products are fantastic. Finally found a sanitary product that doesn't irritate my skin

26 January 2026
Unprompted review
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Reply from Riley

We are delighted that our products are soothing for your sensitive skin Ann Marie, thank you for sharing your kind words.

Lauren
Team Riley x

Rated 5 out of 5 stars

4 years using Riley products

I have been using Riley products as my only period care products since 01 Feb 2022 - it’s almost my 4 year Riley anniversary! The ethos of the company, the quality of the products and the convenience of the subscription have been the main drivers for me. The new boxes are divine, very aesthetically pleasing, and they are proudly displayed in our bathroom. Thanks Riley team for all you do!

26 January 2026
Unprompted review
Riley logo

Reply from Riley

Phoebe, almost four years with Riley, that means so much to us. 💛 Thank you for your continued support and for being such a big part of our community. We’re so glad you’re loving the products (and the new boxes!).

Lauren
Team Riley x

Rated 5 out of 5 stars

Convenient, accessible and practical design and eco friendly

Love the convenience of the subscription and the fact that it is environmentally friendly. The new boxes design is much better because it takes up less room in my cupboards, the boxes are stackable which means they’re not falling out on top of me when I open my cupboards and also, I can fold down the top of the box making them easily accessible rather than riffling through a bag when I’m in a rush

26 January 2026
Unprompted review
Rated 4 out of 5 stars

Great products

Great products. It would be nice to have less packaging, but great to support an Irish company and to have this option.

27 December 2025
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Reply from Riley

Hi Cait,

Thank you so much for your support, it really means a lot to us 💛

We really appreciate the feedback on packaging too. It’s something we’re always reviewing as we try to balance sustainability, hygiene and product protection, so we’ll absolutely take this on board.

So glad to have you as part of the Riley community.

Lauren
Team Riley x

Rated 5 out of 5 stars

Great products

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wish I done it sooner, no more running to the shop last minute or buying other products when Riley is out of stock, just delivered to my doorsteps and it’s helped me save money too.

1 January 2026
Unprompted review

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