Riley Reviews 814

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, natural composition, and comfort, often noting a reduction in irritation and improved well-being compared to other brands. Many appreciate the convenience and reliability of the subscription service, highlighting quick delivery and easy management. However, some customers were not happy with specific product aspects, such as the absorbency of certain tampons leading to leakage, or pantyliners that did not stick well and disintegrated quickly. A few also mentioned concerns about plastic applicators and packaging, and there were isolated reports of delivery issues.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the products for being comfortable, natural, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the top quality of the products,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Subscription

Customers express great satisfaction with the subscription service, highlighting its convenience and... See more

Service

People report positive experiences with service. Customers consistently praise the brilliant and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer se... See more

Rated 5 out of 5 stars

Always loved Riley, subscription is super handy, and the products are brilliant. I love how its 100% natural. I recently saw their products in a hotel in Cork and am thrilled they have really become a... See more

Rated 5 out of 5 stars

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wis... See more

Rated 5 out of 5 stars

Received my 2nd order and im happy with it. It comes really quick and it's originated in Ireland. It is slightly more expensive than supermarket own brand, but it's organic and safe. Worth every penny... See more


Company details

  1. #3 of 5 best companies in Toiletries Store

About Riley

Written by the company

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

814 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My order always arrives reliably on…

My order always arrives reliably on time and I love knowing im using the best quality period products that don't harm the environment. Products are reliable in everyday. Love the new packaging

7 April 2026
Unprompted review
Riley logo

Reply from Riley

Hi Caoimhe,

So amazing to hear that you are loving not just the quality of our products but the packaging. We really want our customers to feel supported and that you can rely on your orders.

Thank you so much for your kind feedback!

Lauren
Team Riley x

Rated 5 out of 5 stars

I discovered this brand because their…

I discovered this brand because their pads are available at the company where I work, and I’m really glad I decided to try them. They are by far the best pads I’ve ever used.

You can immediately notice the quality. They are very comfortable, fit well, and make me feel secure throughout the day. The material feels soft and gentle on the skin, even after wearing them for few hours.

Another big plus is that they don’t develop any unpleasant odor, which makes a huge difference in feeling fresh and confident.

Overall, I’m very satisfied and would definitely buy them again. I highly recommend them.

4 April 2026
Unprompted review
Riley logo

Reply from Riley

Hi Carla,

We are delighted you came across our products through work and continue to use them at home too.

Thank you so much for the kind words and we hope you buy again and continue to feel the support!

Lauren
Team Riley x

Rated 5 out of 5 stars

Great Customer Service

I had an enquiry about my subscription. Lauren responded so quickly to my email and resolved my query just as quick.
Thank you ladies.

3 April 2026
Unprompted review
Riley logo

Reply from Riley

Hi Eadaoin,

That has made our day, thank you so much for sharing such kind words. Happy to help.

Lauren
Team Riley x

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very responsive to customer queries.

2 April 2026
Unprompted review
Riley logo

Reply from Riley

Hi Joanne,

So lovely to hear, thank you so much for sharing. Happy to help.

Lauren
Team Riley x

Rated 5 out of 5 stars

1000% recommend this

I love this product not only is it women owned brand, like who better to understand periods then women also i stop having any irriation i use to have using other products. Makes having monthly periods easier ps love their cute travel bag, i have been using their tampons and pads for a year now and i wont go back to other brands ever

4 April 2025
Unprompted review
Riley logo

Reply from Riley

Hi Ruth,

Wow, what amazing news to hear your irritation has eased Ruth. Thank you so much for sharing your lovely feedback.

Lauren
Team Riley x

Rated 5 out of 5 stars

So light to feel when wearing

So light to feel when wearing
No irratation

20 February 2026
Riley logo

Reply from Riley

Hi Carmel,

Two things we strive to give our customers, the feeling of wearing nothing at all and making sure anyone with sensitivities can use our products. Thank you for sharing!

Lauren
Team Riley x

Rated 5 out of 5 stars

Tampons

Love the comfort and super quick delivery

19 March 2026
Unprompted review
Riley logo

Reply from Riley

Hi Clare,

Thank you so much for the kind feedback, it means the world to us!

Lauren
Team Riley x

Rated 5 out of 5 stars

Fast delivery, high quality, and comfortable

These products were delivered so quickly—and I mean at my door in the next day! Not to mention the quality of the pads and tampons! Most of the time with organic menstrual products, the adhesive isn’t sticky enough or the applicator is hard to use, but that was not the case at all with Riley. I was comfortable all day and had no problem with things shifting around in my sleep.

26 February 2026
Riley logo

Reply from Riley

Hi Madeliene,

Delighted to hear they got to you so soon, our warehouse work hard to make sure your products are delivered quick and safe. Thank you so much for sharing such kind words.

Lauren
Team Riley x

Rated 5 out of 5 stars

Great products!

Loved the products and have the added bonus of supporting local Irish business.

25 February 2026
Riley logo

Reply from Riley

Hi Mary,

We love to hear the local support! Thanks a mil!

Lauren
Team Riley x

Rated 5 out of 5 stars

Definitely Recommend, from one Endo Warrior to another!

As someone with endometriosis, Adenomyosis and fibroids I was very nervous to sway from trusted products but knew I had to start using something plastic free….All I can say is that I WISH Riley was around years ago! I love knowing I’m putting something a lot less damaging into my body but it still doing the job it’s there to do. Especially on the first few days of my period when it’s super heavy!!! Thank you and keep going :)

25 March 2026
Unprompted review
Riley logo

Reply from Riley

Hi Niamh,

We are so happy you have come across us and find our products are supporting you. That is a dream to hear and thank you so much for sharing!

Lauren
Team Riley x

Rated 5 out of 5 stars

Very helpful

Very helpful, wonderful product. Would highly recommend

16 March 2026
Unprompted review
Riley logo

Reply from Riley

Hi Sinead,

Thank you so much for your kind words.

Lauren
Team Riley x

Rated 5 out of 5 stars

Riley products are ESSENTIAL for menstruating girls, teens and women.

I just love Riley products. I have two teenage daughters and we began using Riley about 4 years ago. It is a huge comfort to know that they are not using products every month that could potentially harm them. The little and big pouches are great too for school. I wish Riley was around when my 4 sisters and I needed them! I use the pantyliners and they are great. (Maybe create a pantyliner for a thong?) That would be even better. All of the packaging is recyclable. It is even better that the products now come in boxes rather than packets as the boxes are easier to store and anything other than plastic is great. The subscription is easy to manage too. We had so many supplies one stage we could have started a shop but it is easily skipped so you can use up what you have and be ready for the next delivery. Customer service is brilliant too as I had accidentally created two subscriptions which caused some confusion but it was efficiently dealt with. Riley products are ESSENTIAL for menstruating girls, teens and women. Well done team Riley.

23 March 2026
Unprompted review
Riley logo

Reply from Riley

Hi Gina,

Thank you so much for sharing your honest and kind thoughts. It is so lovely to read that our products aren't just supportive for you but your girls too. Such a good idea about the pantyliners for thongs, I will make sure to share that feedback to the wider team and we love to hear our subscription model is working for you.

Thanks again,

Lauren
Team Riley x

Rated 5 out of 5 stars

Great customer support

I had a small issue placing my first order and Lauren helped me out quickly and efficiently.
Great to have such an impressive customer service experience.

23 March 2026
Unprompted review
Riley logo

Reply from Riley

Hi Sarah,

I was only delighted to help and thank you so much for sharing such lovely feedback.

Lauren
Team Riley x

Rated 5 out of 5 stars

Love Riley pads

Love Riley pads. Can’t believe Iv only discovered them at the humble age of 41 . I’d never actually considered how bad the usual products on the market were. The world needs to know 🙂 I will definitely be recommending Riley x

22 March 2026
Unprompted review
Riley logo

Reply from Riley

Hi Leeann, we love to hear this and delighted you discovered us at all! Definitely spread the word, it means the world to us.

Lauren
Team Riley x

Rated 5 out of 5 stars

Just tried my 1st purchase - V. Happy.

Just had a chance to try out my first purchase. Really happy with the pads. No leaks day or night time. Very comfortable to wear, don't feel them at all on the go.

Highly recommend.

21 February 2026
Riley logo

Reply from Riley

Hi Tara,

Thank you so much for your kind words, we love to hear such fab words after a first purchase.

Lauren
Team Riley x

Rated 5 out of 5 stars

Brilliant service

Brilliant service, received very quickly in post. Products are excellent.

20 February 2026
Riley logo

Reply from Riley

Delighted to hear Patricia, enjoy the products!

Lauren
Team Riley x

Rated 5 out of 5 stars

Riley products are amazing

Riley products are amazing! Love knowing that the products I am using are not harmful to my body. Used to get thrush on and off, and haven’t suffered since using them. Have since realised it was clearly the chemicals that were in the previously used items. Thanks Riley!

12 February 2026
Riley logo

Reply from Riley

Hi Anna,

Delighted to hear that our products are helping reduce the thrush. Hearing this type of feedback means the world to us!

Lauren
Team Riley x

Rated 5 out of 5 stars

Would recommend

Good products. The Customer Service team were very helpful when I needed to cancel an order that I put through by accident, and you're talking to a human. I've fully switched from tampax/always products to Riley now as they're more sustainable.

19 March 2026
Unprompted review
Riley logo

Reply from Riley

Hi,

Thank you so much for your kind words and we love that our products are working so well for you.

Thanks a mil,

Lauren
Team Riley x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look