One Good Thing (OGT) Reviews 271

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the product for its excellent quality and delicious flavors, often highlighting the natural ingredients and innovative wrapper-free design as key benefits. People find the bars to be effective fuel for various activities like cycling and running, appreciating their ease of consumption on the go without sticky messes or wrappers. The customer service is frequently described as top-notch, with many consumers commending the responsiveness and helpfulness of the support team. However, some customers also noted issues with subscription management, leading to dissatisfaction. A few other people also felt that the beeswax coating was intrusive or affected the taste, while some found the bars to be dry or difficult to eat during intense exercise.

What people talk about most

Product

Consumers find the product to be positive, consistently praising its quality, flavor, and effectiveness as an... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently impressed by the taste, flavor,... See more

Customer service

Users describe positive interactions with customer service, highlighting the top quality and excellent care... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting issues such as... See more

Subscription

Customers had positive experiences with subscription, finding it convenient for regular use and appreciating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been using these bars since August 2024 and continue to be amazed by the quality and flavour. I have a sensitive stomach and an environmental passion and both are served well by OGT. The one off... See more

Company replied

Rated 5 out of 5 stars

I’m a cyclist for my regular exercise and I thought I’d give OGT a try… I’m so glad I did because these are great fuel for my rides. They taste great! I bought the variety box of 12 so I’m establishin... See more

Company replied

Rated 5 out of 5 stars

Met Daniel from OGT Snacks at the National Hill Climb Championships in Matlock and decided to give them a try. Ended up buying a box of 12 and I’m honestly so glad I did! The Cherry Bakewell is... See more

Company replied

Rated 5 out of 5 stars

Excellent product, first tried these out last season. I really like the fact that there is no wrapper to open, dispose of or to enable you (if your rubbish at riding a bike like me) to crash. The e... See more

Company replied


Company details

  1. Food Producer
  2. Food Manufacturer
  3. Food Products Supplier

Written by the company

At One Good Thing, we make the world's first wrapper-free oat bars with an edible beeswax-based coating for runners, riders and anyone who likes to move - taking the fuss and faff out of sports and active nutrition. Our small family start-up delivers a hit of honest, all-natural fast and slow-release carbohydrates to help you power through your next adventure. Say goodbye to plastic packaging, sticky fingers and crumbly snack bars; our products just slip straight into a jersey or running vest pocket and are ready to eat right away. With fast, responsive customer care and a commitment to taking plastic out of the environment, we're all set to transform the sports nutrition landscape. Sign up and do One Good Thing today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

271 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m in love with these bars

I’m in love with these bars. The available flavours are right up my street and it’s nice not having to throw plastic wrappers in the bin - because there aren’t any!

7 June 2024
Unprompted review
Rated 4 out of 5 stars

Great little bars!

Really like these little bars!
Great flavours and I like the chewy texture of the wax wrapping (great, no waste!), so it's a yes for me!
The only slight negative for me, is that they're just a touch too expensive for me to buy on a regular basis, but I will definitely be buying them again when targeting longer training rides or races.

5 June 2024
Unprompted review
Rated 1 out of 5 stars

Terrible product

Terrible product, dry and tasteless. One good thing to do is throw it in the bin!

16 March 2024
Unprompted review
One Good Thing (OGT) logo

Reply from One Good Thing (OGT)

We're sorry to hear you had a negative experience, Paul. We like to think we've come a long way since March - including the launch of a fabulous new flavour - which we'd love to send you a box of!

Please send us an email to hello@weareogt.com to discuss further.

Rated 5 out of 5 stars

OGT are awesome for planet & people

The OGT team are awesome, they supported our charitable awareness and fundraising efforts for CoppaFeel! - check your chest & know your normal! by providing their tasty handy fuelling squares to get us round the marathon course. They were delicious, nutritious and fantastic for the environment as well as the fantastic trekkers! Will definitely buy them again, thanks team :D

11 May 2024
Unprompted review
Rated 5 out of 5 stars

BRILLIANT!!!!!

Discovered these guys at the outdoor show at the NEC and what a find. Their product is brilliant, convenient and super tasty. Never again will I struggle with wrappers!!! I hope this company make it big. They deserve to.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

For real though the bars are great

Not sure why people are saying it smells or tastes bad. I can only however speak for salted caramel. I saw these lads at the outdoor expo and they gave me and my Mrs each our own flavour to try because we asked nicely so five stars on TP!

23 March 2024
Unprompted review
Rated 5 out of 5 stars

I think I’ve found ‘The One’!!

I’ve been looking for a replacement oat-based snack bar since my favourite oat bar brand went bust… and these are great! I love the sustainable packaging and the two flavours I’ve tried so far are much better than I expected. Soft and chewy texture, fruity and moorish. I’m used to the flavour and texture of beeswax so this doesn’t bother me at all and I love that it reduces my waste on hikes! So much easier. My only wish is that they were slightly higher in calories but I can always eat two I suppose 😁
They arrived promptly and well packaged in recyclable cardboard. Bravo One Good Thing!

6 March 2024
Unprompted review
Rated 1 out of 5 stars

Paper taste

The ‘no packaging’ makes the outside taste like cardboard

15 February 2024
One Good Thing (OGT) logo

Reply from One Good Thing (OGT)

Thank you for your feedback, Josh. We have taken your feedback on board and re-formulated our product, it's now better than ever!

Rated 5 out of 5 stars

All good

Quick turnaround - excellent product. Fuelling my marathon training in an interesting and more sustainable way.

2 March 2024
Rated 2 out of 5 stars

The coating was too thick

The coating was too thick and got stuck in my teeth. The taste of the inside of the bar was dry and the flavours were not great. Good concept but a lot of work to do!

12 February 2024
One Good Thing (OGT) logo

Reply from One Good Thing (OGT)

Thank you for your feedback, Charlotte. We have taken your feedback on board and re-formulated our product, and it's now better than ever!

Rated 1 out of 5 stars

Tastes absolutely vile

Tastes absolutely vile, the wax used to wrap the bars is horrible and stinks!! Maybe try adding some flavour to the wax so it doesn’t make the bars taste so bad. Disappointing as I was excited to try.

29 February 2024
Unprompted review
One Good Thing (OGT) logo

Reply from One Good Thing (OGT)

Thank you for your feedback, Zas. We have taken your feedback on board and re-formulated our product, it's now better than ever!

Rated 5 out of 5 stars

Cherry Bakewell

Cherry Bakewell - wow!

12 February 2024
Unprompted review
One Good Thing (OGT) logo

Reply from One Good Thing (OGT)

Thank you so much for the positive review, Chester! Cherry Bakewell is a best seller.

Rated 5 out of 5 stars

I really like these bars

I really like these bars, very tasty and I really enjoy eating the rice paper off it. Love the fact they are free of plastic!

7 February 2024
Unprompted review
One Good Thing (OGT) logo

Reply from One Good Thing (OGT)

Hello Emma, thank you so much for your review and feedback! We agree the rice paper is the best, and love that you are doing your bit to be more planet conscious! Thank you for trying and ordering our OGT bars!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look