We Are Movers Reviews 

115
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We had such a good experience from start to finish - the organisation was smooth, execution was great and the team were even able to come earlier than planned. Rob and Brian were fab - lovely & person... See more

Company replied

Rated 5 out of 5 stars

We used this company to move house across a long distance. We found them on bark and then someone came to estimate how many vans we’d need and how much it would cost. We received help moving for a ver... See more

Company replied

Rated 5 out of 5 stars

Superb service yet again from the team - especially over the hottest days so far this year. Massive shout out to Rob, Brian and Keith who were polite, professional and incredibly hard-working througho... See more

Company replied

Rated 5 out of 5 stars

Awesome job by Brian, Big Rob and Keith. All you guys are so easy to interact with and we're very trustworthy as you can deal with some dodgy characters when using removal firms. Brian and Big Ro... See more

Company replied

Company details

  1. Moving and Storage Service

Written by the company

The Uk's Online Live man and van removals price comparison site


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

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4.9

All reviews

(115)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

The ideal moving team

The team were extremely professional and dealt with my move perfectly - from booking - to the move on the day.
Could not have asked for any better.

21 March 2021
Unprompted review
We Are Movers logo

Reply from We Are Movers

Thank you for your review Olly,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Rated 5 out of 5 stars

Excellent service!

Move went smoothly with absolutely zero problems!

20 March 2021
Unprompted review
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Reply from We Are Movers

Thank you for your review,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Rated 5 out of 5 stars

Great service

Great guys. Would recommend them to anyone!

17 March 2021
Unprompted review
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Reply from We Are Movers

Thank you for your review Hannah,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Rated 5 out of 5 stars

All great!

I was assigned Robert for my BigMove to the Midlands. Unfortunately at the beginning - completely out of anyone's control - there has been an accident that required the closure of one roads so we ran a bit late. Rob managed to find a solution and everything ran smoothly and quickly despite the stress, 5+ stars, will definitely use again!

15 March 2021
Unprompted review
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Reply from We Are Movers

Thank you for your review Barbara,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Rated 5 out of 5 stars

Could not recommend more!

Could not recommend more! They managed to move my sofa in despite the narrow staircase and awkward angle of the hallway. On top of that, they were very nice. Would definitely hire them again!

10 March 2021
Unprompted review
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Reply from We Are Movers

Thank you for your review Anne,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Rated 4 out of 5 stars

VERY GOOD SERVICE

VERY GOOD SERVICE .TEAM EFFORT, GUYS WERE VERY POLITE VERY CO-OPERATIVE FRIENDLY ON TIME ALWAYS WILLING TO HELP AND LISTEN .
I WOULD CONFIDENTLY RECOMMEND THERE SERVICE TO ANYONE .
WISH THEM ALL SUCCESS IN FUTURE.

5 March 2021
Unprompted review
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Reply from We Are Movers

Thank you for your review Simon,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Rated 5 out of 5 stars

Excellent service

Excellent service, very polite and hardworking guys, they were careful with my furniture and the move went very smoothly. Thank you!

28 February 2021
Unprompted review
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Reply from We Are Movers

Thank you for your review Christina,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. I was kept upto date with proceedings via text leading up to the move. My driver was friendly and efficient. I got to my destination in good time with no fuss. No unexpected charges (I have experienced this before with another company). Would highly recommend.

23 February 2021
Unprompted review
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Reply from We Are Movers

Thank you for your review Kes,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Rated 5 out of 5 stars

The lads were really good

The lads were really good. Showed up on time, did the work & were very polite.

5 stars from me

22 February 2021
Unprompted review
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Reply from We Are Movers

Thank you for your review Victor,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Rated 5 out of 5 stars

Really good experience with we are…

Really good experience with we are movers! Helped with the correct sizing for the van we needed, quick responses and reasonable prices. The van driver who turned up was really helpful and lovely. Great service overall - super easy and efficient.

19 February 2021
Unprompted review
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Reply from We Are Movers

Thank you for your review Carmen,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Rated 5 out of 5 stars

Excellent service from the WeAreMovers…

Excellent service from the WeAreMovers team. Very professional , polite , friendly and kind.
Satisfied with the service and I would definitely recommend using them. Arrived on time and reliable, good price rates.
The movers were quick and nice, made the moving easy, no furniture damaged

14 February 2021
Unprompted review
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Reply from We Are Movers

Thank you for your review Bev,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Rated 5 out of 5 stars

Great service!

Thank you very much for handling my move-out and move-in! Great communication and awesome service! They were slightly late due to the traffic but the team has been very responsive and helpful, the move out was handled quickly and smoothly. I recommend!

12 February 2021
Unprompted review
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Reply from We Are Movers

Thank you for your review Diane,

And thank you for being so understanding.

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Rated 5 out of 5 stars

Excellent customers service

Excellent customers service. Friendly and helpful. They made a stressful event effortless. I would recommend them.

12 February 2021
Unprompted review
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Reply from We Are Movers

Thank you for your review Esther,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Rated 5 out of 5 stars

Thank you so much

Thank you so much. A first class service. Even in these trying times. Very professional and the measures they have in place to keep ppl safe is superb I will definitely be recommending you to family and friends thank you again brilliant.

12 February 2021
Unprompted review
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Reply from We Are Movers

Thank you for your review Terry,

The boys are still talking about your puppy and how smart he is.

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Rated 5 out of 5 stars

Thoroughly recommend these guys

Thoroughly recommend these guys. They were very professional and handle my items with care. The whole move with issue free and they did all the hard work. They were friendly and speedy.

Thank you for making my move from Essex to London hassle free.

8 February 2021
Unprompted review
We Are Movers logo

Reply from We Are Movers

Thank you for your review,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Rated 5 out of 5 stars

Amazing Amazing Amazing Amazing

These guys are nothing short of amazing! They showed up 20 minutes early and waited until we were ready. Big Rob and strong Brian (Hercules) were fun to be around and did not complain even once despite our unpreparedness. They wrapped the breakables in bubble wrap and blankets. At our new home they helped us put everything exactly where we wanted it. They finished the job 2 hours early and offered to clear out our shed as the previous occupants left it full of junk. Wow Brian & Rob you guys Are AMAZING AMAZING AMAZING!!

Keith from the office thank you so much for taking all the panic calls and responding to my million texts. Thank you for guiding us through this move and all the expert advice and tips.

I wish I could say more to express how happy and impressed we are with your service. Anyone reading this PLEASE HIRE THESE GUYS YOU WILL NOT REGRET IT!!

6 February 2021
Unprompted review
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Reply from We Are Movers

Thank you for your review, Lauren,

We wish your mum a speedy recovery and it was our pleasure to do something to help brighten her day.

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Rated 1 out of 5 stars

Started off fine

Started off fine, moved my stuff no hassle i even helped, had to get a cab to my new address waited 20 minutes for them to arrive, asked if they could take just my mattress upstairs, was told it would be £10 as i never specified stairs, i refused i then notice one mover has tracked dog poop on my NEW carpet, i informed the mover who did not seem to care and said there was nothing they could do. He wouldn't even wipe his trainer clean. He asked if i could put something down, i had nothing but my curtains from my previous place which i put down as i did not want any more dog poop tracked through my house, so now i need new curtains and carpet cleaned. avoid if possible.

6 February 2021
Unprompted review
We Are Movers logo

Reply from We Are Movers

Firstly I’d like to express my most sincere apologies for the way you were left feeling. I can assure you this was not our intention.

1. YOUR HAVING TO CATCH A CAB
We service multiple clients on a daily basis and if we allow customers into our vans we risk catching and spreading the Covid-19 virus to other customers. We HAVE to follow social distancing guidelines in-order to keep all our customers and movers safe.

2. YOUR HAVING TO WAIT 20 MINUTES
Unlike cabs, our vehicles are quite large. This means there are certain routes we can not take due to height or other size restrictions. Please also bear in mind that we were carrying your valuable property; this means we have to limit our speed in-order for your items to arrive safely and in the same condition we picked them in.

3. CHARGING FOR TAKING YOUR MATTRESS UPSTAIRS
As a business, we are responsible not only for the safety of your property but also for the safety and welfare of our drivers. This includes assessing risk and insuring against it. When you booked online the website would have CLEARLY asked you to list any stairs at the collection and delivery address. This is because we need to insure our men against any accidents or injuries; as climbing stairs with a load is a risk that can leave them unable to work if injured. You did not list stairs and thus received a cheaper quote that did not include stairs-insurance for the men. This is why you were asked to pay the £10. It was for insurance.

4. THE DOG POOP ON YOUR CARPET
I would like to apologize about this accident, I can only imagine what it must have felt like seeing that on your NEW carpet. The men do their best to avoid such accidents; but as you can imagine how difficult it is to see what's on the ground whilst carrying a heavy load. I have spoken to Rob & Brian (your driver team) and they explained that this happened whilst they were moving your sofa. They also explained that they checked their shoes as soon as you raised this issue and the reason why they did not wipe their shoes in the house is that we carry water sprays in the van which do a better job at removing such things from shoes. That is why you did not see any further stains even on the curtains you laid out. Normally we have blankets that we use BUT we have stopped doing this due to the current pandemic as they are not disposable. Having said that, we do specify on the website that clients should lock away children and pets as it is a difficult task to carry heavy loads and at the same time have to look out for children or pets (including pet excrement).

Rated 5 out of 5 stars

Just as a move should be

Timely, careful, considerate. Great service!

5 February 2021
Unprompted review
We Are Movers logo

Reply from We Are Movers

Thank you for your review Roman,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Rated 5 out of 5 stars

Would recommend

On time, quick, helpful and friendly

31 January 2021
Unprompted review
We Are Movers logo

Reply from We Are Movers

Thank you for your review,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

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